This hotel was the worst one I have EVER stayed in. The hotel was dirty and smelled like smoke. When we were checking in there was a police K-9 unit at the hotel that was responding to a call. One of the door frames was cracked and there was a lot of activity around the hotel. The beds were not comfortable when I sat on it. My family and I didn't feel safe. We checked out of the hotel within 10 minutes and were told we could NOT get our money back. I requested to speak to a manager. The hotel clerk said he was not available and when I offered to leave my name and phone number, the clerk said he would NOT return my call. I have left two email messages with Expedia, but have not gotten a response. I would like my money back, but I can't get anyone to contact me. I had a horrible experience with this hotel and I want to prevent others from having the same experience.