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SureStay Hotel by Best Western Tuscaloosa Southeast

2.5 star property
Mediterranean Tuscaloosa hotel in South West Tuscaloosa with free breakfast

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for SureStay Hotel by Best Western Tuscaloosa Southeast

Reception
BBQ/picnic area
Exterior
Lobby
Free breakfast

Reviews

8.0 out of 10

Very good

Popular amenities

7.4 out of 10
Guests liked the amenities.
  • Parking included
  • Pet friendly
    Pet friendly
  • Laundry
    Laundry
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
The price is ￥8,451
￥9,718 total
includes taxes & fees
Oct 3 - Oct 4
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Room options

Available filters for rooms
Showing 3 of 5 rooms

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | In-room safe, desk, laptop workspace, soundproofing

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Renovated in 2020
Separate bedroom
Hair dryer
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Accessible, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Renovated in 2020
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed, Accessible, Bathtub

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
Flat-screen TV
Renovated in 2020
Hair dryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

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The price is ￥9,870
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Sep 30 - Oct 1
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About the neighborhood

Map
35405, AL, Tuscaloosa, 4700 DORIS PATE DR

What's nearby

  • Tuscaloosa Veterans Affairs Medical Center - 7 min drive
  • DCH Regional Medical Center - 8 min drive
  • Bryant-Denny Stadium - 9 min drive
  • Coleman Coliseum - 9 min drive
  • University of Alabama - 10 min drive

Getting around

  • Tuscaloosa Station - 8 min drive
  • Birmingham International Airport (BHM) - 58 min drive

Restaurants

  • ‪Quiktrip - ‬3 min drive
  • ‪Sonic Drive-In - ‬5 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪Logan's Roadhouse - ‬5 min drive

About this property

SureStay Hotel by Best Western Tuscaloosa Southeast

Hotel rejuvenated in 2020 and located near University of Alabama
At SureStay Hotel by Best Western Tuscaloosa Southeast, you can look forward to free breakfast, laundry facilities, and a fireplace in the lobby. Stay connected with free WiFi in public areas, and guests can find other amenities such as a business center and a snack bar/deli.
You'll also enjoy perks such as:
  • Free self parking
  • A front-desk safe, a porter/bellhop, and a computer station
  • A vending machine, barbecue grills, and a water dispenser
  • Guest reviews give top marks for the helpful staff
Room features
All 58 rooms offer comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like safes and WiFi.
Extra conveniences in all rooms include:
  • Bathrooms with tubs or showers and hair dryers
  • Flat-screen TVs with cable channels
  • Wardrobes/closets, refrigerators, and microwaves

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business center
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Built in 2001
  • Fireplace in lobby
  • Mediterranean architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 30 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 0.0 per stay (rates may vary)
  • Pet fee: USD 75 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Surestay Hotel Hotel BY BW Tuscaloosa
SureStay Hotel by Best Western Tuscaloosa Southeast Hotel
SureStay Hotel by Best Western Tuscaloosa Southeast Tuscaloosa

Frequently asked questions

Is SureStay Hotel by Best Western Tuscaloosa Southeast pet-friendly?

Yes, SureStay Hotel by Best Western Tuscaloosa Southeast allows dogs (limit 1 total) with a maximum weight of up to 30 lbs per pet. There's a fee of USD 75 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at SureStay Hotel by Best Western Tuscaloosa Southeast?

As of Sep 26, 2024, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Tuscaloosa Southeast on Oct 3, 2024 start from ￥8,451, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at SureStay Hotel by Best Western Tuscaloosa Southeast?

Self parking is free at this property.

What time is check-in at SureStay Hotel by Best Western Tuscaloosa Southeast?

Check-in begins at 3:00 PM.

What time is check-out at SureStay Hotel by Best Western Tuscaloosa Southeast?

Check-out is at 11:00 AM.

Where is SureStay Hotel by Best Western Tuscaloosa Southeast located?

Located in South West Tuscaloosa, this hotel is 2.3 mi (3.8 km) from Tuscaloosa Veterans Affairs Medical Center and within 6 mi (10 km) of Veterans Memorial Park and Bryce Hospital. DCH Regional Medical Center and Noland Hospital Tuscaloosa are also within 6 mi (10 km).

SureStay Hotel by Best Western Tuscaloosa Southeast Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 242 out of 532 reviews" "
Rating 8 - Good. 135 out of 532 reviews" "
Rating 6 - Okay. 65 out of 532 reviews" "
Rating 4 - Poor. 42 out of 532 reviews" "
Rating 2 - Terrible. 48 out of 532 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jake

Liked: Cleanliness, staff & service
Excellent price and room for one night. Thanks for helping on my first visit to Alabama!
Stayed 1 night in Sep 2024

2/10 Terrible

tracie

Disliked: Cleanliness, staff & service
Traveled all day went to football game got soaked from rain checked in at 11 pm exhausted cold wet looking forward to hot shower. Shower was dirty wouldn’t drain properly brown dingy water coming up from drain. My 2?daughters bed was made up dirty hair stains and a dirty dock was in bed they were completely grossed out and slept w me and my husband in a double bed we couldn’t wait to get out of there checked out at 645 am without showers $300 terrible
Stayed 1 night in Aug 2024

6/10 Okay

Jennifer

Stayed 1 night in Aug 2024

4/10 Poor

Bobby

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we went to check in the staff would not get off the phone. Took almost ten minutes before she would talk to us. The pictures are very deceiving. The check in and dining area are nice. The room is not. The bathtub/shower was nasty. The mattress was awful. It was a very old spring mattress on a metal box. The room had a smell to it. The couch sunk in when you set on it. The toilet seat wouldnt stay up when you use it. We will not be staying here again.
Stayed 1 night in Aug 2024

2/10 Terrible

Lisa

Traveled with partner, Traveled with family
Disliked: Staff & service, property conditions & facilities
I cannot believe the condition of this disgusting place. We did not stay the second night. We left. I really would like a refund.
Stayed 2 nights in Aug 2024

2/10 Terrible

Christian

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was dirty looked like they didn’t even vacuum or cleaned the bathrooms I found gum and gum wrappers in room around the night stand and in it.
Stayed 2 nights in Aug 2024

6/10 Okay

amanda

Liked: Staff & service
A good location is essential for a positive university experience and this hotel certainly has that. The on-site breakfast is also a great convenience for students. However, the overall condition of the hotel leaves something to be desired. The rooms could definitely use some updating to improve the overall experience for guests.
Stayed 1 night in Aug 2024

2/10 Terrible

Brian

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Checked out early and was told by front desk manager no additional charges would be made. Once home , credit card statement showed I was charged for more than one night. They won’t refund. I was ripped off and lied to.
Stayed 3 nights in Aug 2024

6/10 Okay

Darren

Liked: Staff & service
This hotel had a very nice breakfast buffet. The entrance is welcoming as was the staff. The room, however, was not as clean as others. Mostly the bathroom in the room was not clean, the bed was fine.
Stayed 1 night in Aug 2024

10/10 Excellent

Joy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was good
Stayed 1 night in Aug 2024

2/10 Terrible

Tim

Stayed 2 nights in Aug 2024

2/10 Terrible

Lisa

Traveled with family
Disliked: Cleanliness, property conditions & facilities
When we opened the door to the room, a bug ran across the floor. And the bed sheets were discolored and stained with small red spots. The room also smelled like smoke and mildew.
Stayed 2 nights in Aug 2024

8/10 Good

Giafranco

Traveled with family
Liked: Staff & service
The staff is good. The rooms are very humid, the towels are stained and the bed covers and pillowcases are dirty.
Stayed 3 nights in Jul 2024

4/10 Poor

Leon

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Air conditioner was struggling
Stayed 1 night in Jul 2024

8/10 Good

Rosie

Traveled with family
Liked: Amenities
Staff was very kind and accommodating
Stayed 1 night in Jul 2024

2/10 Terrible

Jenine

Traveled with pets, Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The only good thing I can say about this property is that the staff was kind. However, that can’t redeem the bad experiences. I was traveling with my dog and had reserved a suite. I had attempted to call the hotel several times before I left and could never get through. That should have been a red flag right there but previous reviews were positive. Because I was traveling with a pet, they had to downgrade me to a regular double bed room that was “pet friendly”. The room looked okay but smelled moist and upon further inspection, the base boards were damaged and there was a sizable gap in the entry door. The door was very loose in the frame which made me nervous but again, previous reviews were positive and the door did lock. The bathroom had some issues. My tub didn’t drain properly so us three sharing the room had to stand in the previous person’s dirty water when showering. The shower walls were sprinkled with pubic hairs, which is gross. And to top off the bathroom, the curtain had been yanked on at some point so the sides never closed resulting in wet toilet paper because the roll was close to the shower. But the worst part at around midnight on the last night of our stay was when someone tried gaining access to my room. With the gap in the door and this person’s constant yanking and shoving, I was ready to call the cops. I called the front desk first and they had given another family my room number. Needless to say, I did not sleep that night.
Stayed 2 nights in Jul 2024

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved how nice it was and the lady at the desk was really sweet to me and everyone else.
Stayed 1 night in Jul 2024

10/10 Excellent

Jason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone and everything were perfect ⭐️⭐️⭐️⭐️⭐️
Stayed 3 nights in May 2024

10/10 Excellent

Tracie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close and convenient to shopping and UA. Quiet and affordable.
Stayed 1 night in Jun 2024

8/10 Good

kimberly

Business traveler
Liked: Cleanliness, staff & service, room comfort
I always clean my room before bringing in my belongings. I had very little to do for this stay. The bed was comfortable, air conditioner worked well, slightly noisy for day sleepers, but quiet at night. Breakfast leaves a lot to be desired but the staff more than makes up for it. Would definitely stay again. Felt safe with interior entrance.
Stayed 4 nights in Jun 2024

6/10 Okay

Daniel

Traveled with family
Great customer service but not the most clean.
The customer Service was the best part about staying here. The rooms were not very clean. It seems like I had a cheap remodel which looks nice on the surface but when staying there quickly realize it was not in the best condition.
Stayed 1 night in Jun 2024

2/10 Terrible

HATTIE, TUSCALOOSA

Stayed 1 night in May 2024

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonder friendly staff.
Stayed 4 nights in Jun 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Priscilla

Stayed 1 night in Jun 2024