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"We stayed in a room with two queen beds in Yavapai West. The room was clean and comfortable. We did have wifi in the room, which we considered a bonus, as that's not a guarantee. Easy to park right in front of the room. Easy walk over to the main lodge, but we preferred to drive as it was icy and very cold (early January). It is VERY DARK at night, so bring a small flashlight with you. The gentleman at check-in was very friendly and made great suggestions on where to go for sunrise & sunset viewing - he even drew maps, so we didn't get lost. Food in the lodge was okay - it's doable, just don't have high expectations. We did not visit the Grocery Store, but it is right beside the main lodge at Yavapai. We did send postcards from the post office, beside the grocery store - that was easy. All in all, a great place to say, solo traveler or travelling with family - highly recommend, and I would stay here again."

"Clean, friendly staff and good room "

"the trail was right outside our door! it was a beautiful and quiet stay. staff was super friendly and the cabin was so cozy & warm. a plus since it was snowing!"

"Rooms were nice, spacious, modern. Beds were comfortable, staff were so friendly and welcoming. "

"Front desk very attentive."

"The room was large and spacious and so was the bathroom/shower. However the bathroom door did not have a lock. There was exceptional service from the front desk. They had ice age playing in the indoor pool and upon arrival they had fireplaces going outside and free smores which was the cutest. I am definitely coming back. "

"Views and gracious staff members"

"Beautiful and grand hotel that lived up to its name. "

"We selected a partial canyon view room with two queen beds at Kachina Lodge. The view from the room was spectacular and the room itself was very clean and comfortable. Kachina is literally steps from the canyon and trails. The check-in and out at El Tovar was easy. We ate dinner within the lounge at El Tovar and breakfast in the El Tovar restaurant - both were delicious. The staff are all extremely friendly and helpful. Highly recommend!"