トゥナリのアパート

「The studio was clean, well located and generally comfortable, and communication with the property was mostly fine. However, I was disappointed that a washing machine was listed among the facilities but was not available in the apartment. I checked in on Sunday and only found out on Thursday, after asking where it was, that it had been removed because of a problem. I was told it would be resolved that day, but this should have been communicated at check-in rather than only after I asked. For a...

「This is an excellent place」

「Advertised as with pool and spa as an “Amenity” but was then told that this was a nearby attraction and completely separate even though there are more photos of this than the actual room on the listing very misleading. It literally says “on site fitness centre”. They asked for an extra cleaning fee but still expected me to take the rubbish out and I had to clean cutlery/plates myself because they were dirty anyway. The lake was also several blocks away so didn’t really see that. Also very...

「空港からのバスも近くに止まります。 旧市街地までは徒歩５分くらいで行けるし、スーパーも近くにありとても便利でした。 お部屋も広くてキッチンには必要な物が全て揃っていました。」

「Great apartment but the location advertised is incorrect. Contact the host beforehand if you need to park.」

「Sent welcome email, twice. No mention of a form to be completed or an additional charge for cleaning, and then they would not answer the phone」

「Quiet and quite large alppartment 」

「The landlord was very helpful, responsive, and clear when resolving issues. While the cleaning team acted quickly to rectify initial problems, the property wasn't in ideal shape upon check-in—there was a strong food odor, table runners very shabby, buildup in the shower, rusted fixtures, and broken plastic items. The swift follow-up was appreciated, but the initial clean and bathroom maintenance could certainly be improved.」