Tuenno Vacations from ￥139,832

Servers are excellent and very polite.

Great for ski-in-out. Decent size room, robes,etc. Room lacked adequate lighting and had NO mirrors except the dark bathroom. Breakfast was good but items in the buffet were not replenished. The head waiter was too prominent in constantly berating his staff. One night we told there were no tables when obviously there were plenty. Shower had good water pressure and ample room.

Excellent all round. Thank you for a lovely stay.

This was a very good hotel, clean and well-maintained. Nice dining room, breakfast and dinner. Most enjoyable.

This property was very confusing when booking and became even more confusing when we arrived. In the pictures they show the castle property which leads you to believe that its part the overall property and you have access to the grounds. No you don't. The old castle property belongs to someone else and you do not even have access to walk around the grounds. It's quiet as your out in the country so not possible to walk to restaurants. We choose to stay and eat at the hotel for the convenience. Food is fine but nothing special. Staff were good. The room had a broken scones light that should have been fixed a long time ago. We were disappointed as the pictures lead us to believe one thing and found something very different. My wife and I both commented that if they had not portrayed it as part of the castle we would have still stayed here. They are using the photo to attract guests so based on that we are giving a lower score.