宿泊者限定の口コミ
2/10 (非常に不満)
Susan F.
2026 年 3 月 20 日
気になった点 : チェックイン、コミュニケーション、ロケーション
Booked 5 days back in December. Arrived on day of check-in and did not have access to get in. Contacted property manager multiple times, no response. Contacted VRBO, on hold for 20 minutes, talked to someone for 10 minutes, back on hold for another 40 minutes. All in all I tried to resolve for 2 hours standing in the driveway. By this time it was 9:30pm. VRBO called me back to tell me they cancelled my reservation because they could not get in touch with the property manager.I heard back from property manager, the response was, "...was at band practice with a dead cell phone" followed up with "What a bummer deal sorry about that". They did offer 50% discount on a future stay. No thank you.
Susan F.
2026 年 3 月に 5 泊滞在