Tsakistra Vacations from ￥260,459

Certain aspects of hotel need updating (keeping on card in for electricity of room). The pool chairs were never available when we wanted to use the pool. The noise carries from hallway and rooms close by. People coming home at 1am and noise waking us up every night. Service and breakfast was great and outline of hotel is lovely. For the price we paid, it should be next to perfect all around.

Initially thought it was too far away from the old town however it was a blessing in disguise. We had a car so the commute was around 10-15mins whenever we wanted to go there.

Overall this is a nice place to stay if you just want to relax. We had a junior suite with a pool and did just BnB. Breakfast is good. Spa is good. Gym is good. Service regarding rooms could sometimes be hit and miss- we had to ask for the air con to be seen to on numerous occasions, the room to be cleaned a few times and there was one turn down service in 10 nights (just because we asked as we noticed it was supposed to be included (not that we particularly needed it). There is a small working village just outside the hotel with a handful of restaurants, supermarket, couple of convenience stores. A walk through the village takes you to the monastery which is worth a visit. The walk along the seafront is lovely with about 8 or so restaurants- all good, inexpensive, with beautiful setting. The beach at the hotel is just okay- it’s small, the hotel beach bar is good and convenient for the beach. I would not be going to this hotel for its beach. You have to walk across a car park littered with debris to get to the beach. Main pool area is very good and well maintained. It was a lovely temperature (in July). Tennis courts were good. Can’t comment on any evening entertainment or hotel restaurants.

It was an amazing experience at the resort. The food was excellent, and the staff were friendly, attentive, and welcoming. We especially enjoyed the beautiful pool area and beach. A few small improvements would make the experience even more consistent with a five-star hotel: adding extra towel or robe hooks in the shower area, installing a hygienic shower in the bathroom, and providing a capsule coffee machine in the room. The location is also very convenient—just a short taxi or bus ride from Platania, with many restaurants and shops. Overall, we had a wonderful stay!

I going to start with the positives. The hotel is in a beautiful setting. The staff were amazing, so helpful and friendly they couldn’t do enough to help. I want to mention Demetri, he was our ‘go too’ member of the team. Any issues we had he sorted and went above and beyond. Now the negatives. The sun bed issue is just simply not acceptable. There are not enough beds to accommodate all the guests. Therefore there was a morning rush to secure one. We had to be there before 8am to get one. We repeatedly complained about this and were repeatedly given the hotels stock answer’ there are more beds at the quieter pool and on the beach. However these locations didn’t offer the full poolside service! ‘We do monitor if beds have been left longer than half an hour we will remove towels’ ( we didn’t see this happen once during are whole stay). Our way around this issue was to hire a car and visit local beaches and hire sun beds!! This added an unexpected cost to our holiday. But it meant we got the much needed lay in after all isn’t that what holidays are for. Restaurants. On booking this hotel we believed that there was the usual buffet dining as well as three other restaurants. This wasn’t the case. The non buffet option was prebookable ( on arrival we were told that we would not be able to get a reservation until our fifth evening, more than half way through our holiday! We expressed how unhappy we were about this and we were given reservations after the first night. O