トラウトヴィルのモーテル

「As soon as we walked into the building, where the rooms were there was a terrible smell. That terrible smell was in our room also. It didn’t help that the air-conditioning was off. I thought that if we turned the air conditioning up, the smell would go away, but it didn’t. if I thought I could get a refund and go to another hotel, I would have. If I were corporate, I would take my name off that hotel. The icing on the cake was all of the instructions on the TV were in Spanish. Since I don’t...

「Melanie was so nice and helpful. Even when there was a water problem, she was always there to help. We always choose this place and even more so with Melanie there.」

「スムースな、チェックイン。この値段なら文句はないかな。」

「Check-in was relatively easy and un-complicated, even though we arrived after hours. The property manager, Marilyn, was friendly and helpful on the phone and in person. There wasn't really any information in the room about what was available nearby or even the fact that there is an ice machine on site and no ice bucket is provided, so we went our whole stay without ice because we didn't know. The kitchen supplies are barely adequate for one, much less two. There were two of each thing, but...