Troncones is a wonderful town. It had a great vibe and felt very safe. It offers a good mix of tourist friendly accommodations and authentic Mexican culture. It is not a resort town. However, if your looking for a slower pace in an authentic and beautiful location then this is a great spot. Troncones is an easy 30 minute drive from the airport in Zihuatanejo. It is also in easy driving distance from lots of activities including surf spots.
Casa Carolina at Playa Verde is an amazing location. It feels fairly secluded because it is about a mile from town and sits above a cove/beach that is private to about 3 homes. A couple of local fisherman and some guests at one of the other homes were the only other people we saw on the beach. While we were there, the sandy part of the beach was small and it required walking over some cobble stones to get there. However, we didn't mind because it only guaranteed solitude. Apparently, the beach has a lot more sand during the winter months. The view from the home is incredible. It is better than the photos show!!! The home is open to the afternoon sea breeze and we found it to be quite comfortable. Many of us did not use AC at night. We would open the windows instead. We had 12 people in all (5 adults and 7 teenagers). We had plenty of room and the beds were comfortable. The home is nice and clean. There are a couple of minor wear and tear items but nothing that overrides the incredible location and open floor plan of the home. There are a couple of unprotected (no railings) spots around the pool and the home that we made sure everyone was aware of. It was not a problem with our group but I would be cautious with smaller children or any rough play in those areas.
The best part of Casa Carolina is Jesus and Veronica. Jesus is easy to talk with, speaks perfect English, and is committed to taking care of the guests. I was in Troncones before our stay at Casa Carolina. My first interaction with him involved driving to the airport to meet some other friends and help them rent a car. Jesus was happy to meet with me before our stay at Casa Carolina and help make our stay enjoyable. He also arranged a fishing trip for us prior to our stay with him. Veronica is an excellent cook. She cooked several meals for us. Having Veronica prepare meals freed up more time to relax and enjoy activities. The owners (Shelley and Ed) were also easy to work with. They answered calls and were active in making sure our trip was perfect