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"It’s great overall"

"Staff were friendly and welcoming. They helped facilitate taxi services to and from the airport when i traveling to Tobago in the middle of my stay. The property is gorgeous and well maintained. The food is pricey at the ground floor market but yummy. The exchange restaurant however I was not a fan of. The food was just okay and for the price and the quality of hotel i expected better. Overall i enjoyed myself. "

"I would definitely stay here again. They waived my deposit and gave me a bus pass to explore the city. Everyone was loving and warm. I love y’all. Room 112. I will definitely book with y’all again. Much Love and respect."

"Staff was helpful "

"Hospitality was great. Felt welcomed. Was provided with free transportation to and from the airport for early morning flights. Property was safe. "

"Very clean, decorated nicely, staff was great."

"Quick easy transit stay "

"Review to help others understand the Hotel and star ratings. I read a lot of reviews and I hope I can provide a little clarity. We stayed overnight simply to catch a flight the next day. When we landed and cleared customs there was a gentleman in a white shirt as soon as you exit who asks if you want a taxi. Tell the gentleman you are staying at the “Grand Diamond Hotel” he will walk you outside and get you your complimentary taxi. It’s about a 5 minute drive to Hotel. When we arrived the manager was at the front desk waiting for us. (We arrived at 1am) and he paid the Taxi. All the staff was very friendly, the rooms are perfectly fine, spacious, good beds, fridge with bottled water and a nice shower. The manager asked when we wanted to check out as they said there was flexibility, they arranged taxi back to airport the next day complimentary. We were here for a quick stay but this is an excellent option if you are wanting to stay close to the airport. No concerns at all with safety, overall excellent experience. "

"Quiet, courteous staff and clean"