施設からの眺望
利用可能日を確認

ブルー オーシャン ホテルの口コミ

3 out of 5
ブルー オーシャン ホテル
290 Dyke Street, Trincomalee

口コミ

3.4
評価 10 - 6 件の口コミ中 0 件が非常に良い" "
評価 8 - 6 件の口コミ中 0 件が良い" "
評価 6 - 6 件の口コミ中 1 件が普通" "
評価 4 - 6 件の口コミ中 2 件が不満" "
評価 2 - 6 件の口コミ中 3 件が非常に不満" "

4.0/10

清潔度

4.6/10

スタッフとサービス

3.6/10

施設のコンディションと設備

口コミ

2/10 (非常に不満)

宿泊されたお客様

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
How can i give my ideas even they have not reserve a room for me. But i have paid fully through my credit card to Expdia for Blue Ocen Hotel Tirncomalee. Pls don't do like this to others. Even they could have informed if they have cancelled my room reservation. I will take necessary action regarding this matter
2018 年 12 月に 1 泊滞在

6/10 (普通)

aja、hamburg

Direkt am Strand
direkt am Strand , am Strand könnte etwas mehr pflegen.
2018 年 7 月に 4 泊滞在
Directorからの返信 (投稿日 : 2018 年 7 月 29 日)
Danke für ihre review.

4/10 (不満)

georgie、australia

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Superficially looks ok but worst stay in Sri Lanka
Arrived, nobody at reception. Walked through the hotel couldn’t find a soul. Had to call and wait 15 minutes for someone to arrive. Was taken to a dark dingy room downstairs with dirty sheets and dirty walls with what looked like leaking water stains. Had booked a room with a balcony so disputed this. Was then taken to a room upstairs that at least had natural light and was larger. Were told he was doing us a favour as the room cost 65 per night. Spoke to other customers who arrived later in the room next door and they had paid the same as us. It rained and water leaked in under the door in all rooms upstairs. There were no rooms to move us to. The wifi was terrible and basically unusable. The excuse was it was weather dependant. Yep, it didn’t work in any weather. Don’t stay here.
2018 年 4 月に 2 泊滞在

2/10 (非常に不満)

宿泊されたお客様

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Hôtel ?????
Ce n'est pas un hôtel mais une vulgaire guest- house.l'établissement ne porte même pas le même nom que sur le site.avons eu droit à une chambre sans fenêtre.pas d'eau chaude. Aucun repas possible. Gérant cool mais dépassé dés qu'on lui demande un renseignement...
Managerからの返信 (投稿日 : 2017 年 5 月 31 日)
Dear guest, I am sorry to say that you have not visit Blue Ocean hotel, it might be some other hotel, because all our rooms have windows and hot water. Our Hotel Manager is young and not outdated.

2/10 (非常に不満)

Chandralingam

良かった点 : スタッフとサービス
気になった点 : 客室の快適度
its not a 4 star hotel. double check before book.
hotels.com says its 4 star hotel, but it seems not even 2 star. booked normal and deluxe rooms. but they gave all normal rooms. we booked with breakfast. they said we have to pay for breakfast. room is empty, no toilet rolls, no soap. even bed sheet you have to ask them. room is ok but the bath room is very small. if you get the hotel for very less price like 20 pounds for double room then its fine, otherwise you will be disappointed. my trip to east coast of srikanka ruined by this.

4/10 (不満)

Janice

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
For the money - not good - nice guy there (he did bring us good breakfasts of his choosing) but very little English and hotel in poor condition - eg. instead of top bed sheets we were given one wrap and one curtain; strange smell in room and bathroom not clean; info said room service and tea/coffee maker and safe in room - didn't exist; whilst going upstairs very easy to bash your head or shoulder on overhanging ledge; we wanted a room on the first floor a room open to the sea air (all rooms downstairs hot smelly and stuffy) but had to pay extra for this as we were told we'd paid in dollars (sterling on email) which converted to less Sri Lankan rupees than my calculation from sterling - it was confusing. There was no easy access to ocean (a terrace through a bolted door with 2 plastic chairs on it) and ocean too rough to swim in - very interesting area but not a good place for a beach holiday
General Managerからの返信 (投稿日 : 2017 年 3 月 4 日)
Dear Janice, Thanking your for our reply. I will follow up, why you did get curtain in stead of bed sheet. If you had Sterling Pounds, it will be converted into Sri-Lankan rupees. Since you are paying online, how is it possible to get confused about currency conversation? The rares used to be in USD generally. The ocean used to be very heavy between November and January end, why it is not seasonal in east coast in that period.