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Richland Riverfront Hotel, an Ascend Hotel Collection Member

2.5 star property
Riverwalk Richland hotel in South Richland with free breakfast

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Richland Riverfront Hotel, an Ascend Hotel Collection Member

Photo gallery for Richland Riverfront Hotel, an Ascend Hotel Collection Member

Lunch and dinner served, Mexican cuisine
Lunch and dinner served, Mexican cuisine
Room, 1 King Bed, Accessible, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board
Banquet hall
Reception

Overview of Richland Riverfront Hotel, an Ascend Hotel Collection Member

Reviews
7.0

Good

Popular amenities

  • PoolPoolPool
  • Hot TubHot TubHot Tub
  • Breakfast includedBreakfast includedBreakfast included
  • Pet friendlyPet friendlyPet friendly
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant

Explore the neighborhood

Map
99352, WA, Richland, 50 Comstock Street
  • Popular LocationLongship Cellars5 min walk
  • Popular LocationHoward Amon Park7 min walk
  • AirportRichland, WA (RLD)8 min drive
  • Popular LocationPasco Station14 min drive
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Room options

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Renovated in 2019
Blackout drapes/curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Renovated in 2019
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Renovated in 2019
Blackout drapes/curtains
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking (Efficiency)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Renovated in 2019
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Courtyard View

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Courtyard View

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Renovated in 2019
Blackout drapes/curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, Multiple Beds, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Renovated in 2019
Blackout drapes/curtains
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, River View

Standard Room, 1 King Bed, Non Smoking, River View | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, River View

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Renovated in 2019
Blackout drapes/curtains
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Renovated in 2019
Blackout drapes/curtains
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking (Larger Room)

Standard Room, 1 King Bed, Non Smoking (Larger Room) | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking (Larger Room)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Renovated in 2019
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Efficiency)

Suite, 1 King Bed, Non Smoking (Efficiency) | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking (Efficiency)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Renovated in 2019
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Renovated in 2019
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property
WoodSpring Suites Tri-Cities - Richland 
Kitchen
Pet friendly
Parking included
Free WiFi
6.6 out of 10, (249)
The price is ￥13,919
per night
￥15,873 total
includes taxes & fees
Apr 30 - May 1
WoodSpring Suites Tri-Cities - Richland 

About the neighborhood

Richland

Richland Riverfront Hotel, an Ascend Hotel Collection Member is located in South Richland, a neighborhood in Richland, and is in the entertainment district and on the riverwalk. Columbia Point Golf Course and Bookwalter Winery are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Columbia Center Mall. Looking to enjoy an event or a game? See what's going on at Toyota Center or Gesa Stadium. Kayaking and boat tours offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.
Visit our Richland travel guideOpens in a new window

What's nearby

  • Howard Amon Park - 7 min walk
  • Columbia Point Golf Course - 19 min walk
  • Kadlec Regional Medical Center - 3 min drive
  • Columbia Center Mall - 7 min drive
  • Toyota Center - 8 min drive

Getting around

  • Pasco Station - 14 min drive
  • Richland, WA (RLD) - 9 min drive

Restaurants

  • Applebee's - 13 min walk
  • Wendy's - 19 min walk
  • LU LU Craft Bar + Kitchen - 3 min drive
  • Flight Tap & Table - 2 min drive
  • Starbucks - 13 min walk

About this property

Richland Riverfront Hotel, an Ascend Hotel Collection Member

Family-friendly hotel revitalized in 2019 and located near Columbia Point Golf Course
Located close to Howard Amon Park and Kadlec Regional Medical Center, Richland Riverfront Hotel, an Ascend Hotel Collection Member provides a free breakfast buffet, 36 holes of golf, and a terrace. For some rest and relaxation, visit the sauna or the hot tub. The onsite restaurant, Salud Bar & Kitchen, features Mexican cuisine and happy hour. Enjoy the gym, as well as activities like basketball. Free in-room WiFi is available to all guests, along with a garden and a playground.
Other perks include:
  • A seasonal outdoor pool and a children's pool, with free cabanas, sun loungers, and pool umbrellas
  • Free self parking
  • Bike rentals, a 24-hour front desk, and a front-desk safe
  • Wedding services, a billiards/pool table, and a vending machine
  • Guest reviews say good things about the dining options, pool, and helpful staff
Room features
All 136 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and desk chairs. Guests reviews give good marks for the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with deep soaking tubs and free toiletries
  • Wardrobes/closets, refrigerators, and microwaves

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Salud Bar & Kitchen

Things to do

  • 36 holes of golf
  • Arcade/game room
  • Basketball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Gym
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Spa tub

Family friendly

  • Arcade/game room
  • Children's pool
  • Fenced pool
  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Daily housekeeping
  • Wedding services

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Computer station
  • Conference center (720 square feet of space)

Outdoors

  • Free pool cabanas
  • Garden
  • On a river
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways
  • No elevator
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 5 buildings
  • Art Deco architecture
  • Banquet hall
  • Built in 1968
  • Renovated entire property - December 2019
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30.00 per pet, per night, plus a deposit of USD 50.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Service fee: USD 6.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The seasonal pool will be open from April to October
Pool access available from 9:00 AM to 10 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Shilo Inn Suites Hotel Richland
Shilo Inn Suites Richland
Richland Shilo Inn
Shilo Inn Richland Hotel Richland
Shilo Inn Suites Hotel Richland
Riverfront Hotel SureStay Collection by Best Western
The Riverfront Hotel SureStay Collection by Best Western
Richland Riverfront Hotel an Ascend Hotel Collection Member

Frequently asked questions

Does Richland Riverfront Hotel, an Ascend Hotel Collection Member have a pool?

Yes, this property has a seasonal outdoor pool and a children's pool. Pool access is from 9:00 AM–10 PM.

How much does it cost to stay at Richland Riverfront Hotel, an Ascend Hotel Collection Member?

As of Apr 16, 2024, prices found for a 1-night stay for 2 adults at Richland Riverfront Hotel, an Ascend Hotel Collection Member on Apr 28, 2024 start from ￥16,905, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Richland Riverfront Hotel, an Ascend Hotel Collection Member pet-friendly?

Yes, this property allows dogs (limit 2 total). There's a deposit of USD 50.00 per stay and a fee of USD 30.00 per pet, per night. Service animals are exempt from fees.

How much is parking at Richland Riverfront Hotel, an Ascend Hotel Collection Member?

Self parking is free at this property.

What time is check-in at Richland Riverfront Hotel, an Ascend Hotel Collection Member?

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM. After-hours check-in is not available.

What time is check-out at Richland Riverfront Hotel, an Ascend Hotel Collection Member?

Check-out is at 11:00 AM.

Where is Richland Riverfront Hotel, an Ascend Hotel Collection Member located?

This family-friendly Richland hotel is located on the riverwalk, within 1 mi (2 km) of Howard Amon Park and Columbia Point Golf Course. Kadlec Regional Medical Center and Bookwalter Winery are also within 3 mi (5 km).

Richland Riverfront Hotel, an Ascend Hotel Collection Member Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 85 out of 261 reviews" "
Rating 8 - Good. 64 out of 261 reviews" "
Rating 6 - Okay. 43 out of 261 reviews" "
Rating 4 - Poor. 32 out of 261 reviews" "
Rating 2 - Terrible. 37 out of 261 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for families with kids or who want to have a lively time. The pool area is great and there aren’t over-bearing rules. The green belt and river walk are right off the property. Bikes are available to guests. Walking or riding distance to tons of restaurants and coffee shops. The bar/restaurant are open late with live music so great if you are looking for night life. Riverview rooms are the quietest but Dont stay here if you want peace and quiet. It’s not the place for that.
Stayed 1 night in Apr 2024

2/10 Terrible

Cassandra

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Open wires showing in steam room . No light in the sauna fixture like it was missing . The room had fleas I arrived late on Friday around 11pm the night of my booking . I told the front desk first thing in the morning. They insured me they would spray and clean and change all bedding. When I around back Saturday evening after spending all day at the ball fields I was hoping to come back to a solved solution they told me no one had delayed the message and the night person was there by themself and there was nothing they could do about it . So thankful I had air mattress in my car I brought in and slept on for the night . I told the front desk I the morning about the issues it was a big deal to her she didn’t apologize. I just said she would look into it .
Stayed 2 nights in Apr 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

4/10 Poor

Amber

Traveled with family
Poor upgrades, bathroom door didn't close all the way, big gap in the main door and frame, fridge made a very loud noise that kept me up, people yelling outside the room past 11p both nights. Way to over priced.
Stayed 2 nights in Apr 2024

2/10 Terrible

Eric

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness
Disliked: Staff & service
The very unfriendly desk clerk informed us that they had no king riverview rooms, even though we had a reservation for one. He told me king riverview rooms do not exist. Verbatim. If you look at expedia and look at the hotels site, the room choices are different. We were put in a room in the front of the hotel and listened to traffic all night. There were also traveling sports teams present and even after multiple people complained the teenagers were running, skateboarding and screaming along the corridors well after 11:00 pm. I contacted expedia to resolve the room issue immediately upon check in and they offered me a 25.00 credit. Wow. This morning at check out the clerk told me they DO have riverfront king rooms, and as we were talking the teenagers were again running around with no supervision. I understand that there can be mix ups in reservations but the hotel did nothing to even try and accommodate our reservation. No apology, no attempt to correct it. Just the comment that I was wrong and the room didn't exist before dismissing me. I suggest calling ahead if you book to be sure what they advertise is what they offer.
Stayed 1 night in Apr 2024

6/10 Okay

Debra

Traveled with family
Liked: Staff & service, amenities
Walking trail by river was pretty. Building maintenance was meh. Needs some work. People next door to us had yappie dogs. The restaurant in the hotel was more of a bar. Food was not good and was over priced!
Stayed 2 nights in Apr 2024

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Price was reasonable.
Stayed 2 nights in Mar 2024

10/10 Excellent

Carro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Ross

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities
Staff were not at the front desk every time I was needing staff assistance. Room had a few issues: small tear in the fitted sheet, missing tile baseboard in the bathroom, loose toilet paper holder, light bulb out in a lamp, worn door seal that let in light under door and a musty smell when I first went in the room. And toilet paper was cheap single ply.
Stayed 3 nights in Mar 2024

6/10 Okay

Shawna

Traveled with family and small children
Liked: Staff & service
Lobby is very nice and updated. Staff was great! The rooms have been updated, but not the greatest. Overall, hotel was fine, but nothing standout, besides staff.
Stayed 1 night in Mar 2024