Traslacruz Vacation Rentals

"Appalling behaviour by the host. By the check-in time of 4pm, we had still not received any instructions to get in. We called and called and finally the host told us someone was on their way with the keys. We were finally let into the property and 10 minutes later the host calls us to say there's been a double booking and proceeds to remove us from the property! We then had to find alternative accommodation at 7pm and pay high hotel fees. We asked for a refund the same day and 3 weeks later we are still waiting for the money. The host is now saying he will not pay us the full refund. He's a crook and this property should be removed. I'm not even sure there was a double booking... We also never received any compensation from Vrbo, which they said they would give the day of the incident. Completely unacceptable. Very disappointed that the host is allowed to get away with this behaviour and nor Vrbo nor Expedia are doing much about it. Unacceptable."

"I really enjoyed my stay, thank you! The staff were very friendly and helpful and the hotel is well maintained and in lovely natural surroundings. Highly recommend!"

"Overall, we had a lovely stay at this beautiful, historic stone chalet in Carabanzo. The house had two beautiful bedrooms, one with a balcony. The thick stone walls kept the house nice and cool during the summer days. There were two bathrooms and the upstairs bathroom had a shower with good water pressure. There was a washing machine in the downstairs bathroom. We were able to park right in fron of the house on a brick-paved plaza, although the landlady advised us that in the rain the stone plaza can get slippery. Some cons of the stay were that the landlady only spoke Spanish and no one in our party speaks Spanish. The checkin process involved calling the landlady who would then meet us at the property with the key and show us the inside. We then gave her the 50 Euro cleaning fee in cash (she said cash or card at the end of the stay would have been fine but I opted to pay up front). Fortunatley, we had Spanish family who met us at the VRBO and were able to translate, otherwise it might have been a bit challenging to check-in. The kitchen had only the basics. A coffee machine, toaster, microwave and electric stove-top. A kettle would have been good. There was no basic provisions, like salt and pepper, tea bags, coffee, etc. And as we arrived late, we opted to make a trip into Oviedo for supplies. The other con was that on Wednesday morning (while we were asleep due to jet lag) there was a van selling fruit and veg broadcasting over a megaphone very loudly."