Traquair House

I did try to text directly, but received no acknowledgement, so posting this here. This is an Inn ( rooms above the pub). I did not receive any communication regarding the check in , until i got there and couldn't get in. The bar lady had to ring them to send it to me- so really bad communication. There was several issues with the room. The major one is that the shower drain was completely blocked. I would allow for around 1 min.shower before flooding the floor. Black mould has been there for a while due to this issue, The TV controll doesn't operate the TV. Some of the lights (or bulbs) don't work. In the listing there is a gift mentioned, but there was no gift. ( Unless it was a kettle and tea bags)? The walls are paper thin- i could here every word in the next room. Not only i could not have a proper shower, but i didn't sleep well either.

Airport shuttle not available. We were told the shuttle is only available occasionally. That was the main reason we booked with the Dakota. The property is nice.

Had a lovely spacious family room. Lovely well kept grounds and courtyard. Some areas of the hotel a little tired but appreciate it must be hard to maintain such old buildings. Spa staff could've been more helpful but reception staff were very helpful.