Traghetto Vacation Rentals

"Great parking, staff and food. Needs bigger towels!"

"Good "

"Despite displaying a Do Not Disturb sign on my door, staff still entered my room not once, but twice. I returned to find the room disturbed — the bed had been moved, bedding partially on the floor, and pillows placed on furniture in contact with my suitcase. This was a clear breach of privacy and very unsettling. The immediate handling of the situation was poor: no management was available, no housekeeping on thr weekends, and they sent a maintenance man to replace the bedding, who was completely out his depths as he advised me "this isn't his job". Service overall was inconsistent and often lacking in basic hospitality. Some front desk staff were not forthcoming with important information — for example, I was not told the on-site restaurant closes on weekends. I also felt I had to pry for simple guidance, such as directions to a nearby supermarket. That said, two female staff members were noticeably helpful and friendly, which I appreciated. The room itself was also below standard (stained carpet, leaking bathroom, broken toilet seat, visible dust and cobwebs). Their initial compensation of a free breakfast (offered only when I was checking out) and 20% disc on future stay did not reflect the seriousness of the issue. After escalating via email, management responded and provided a 25% refund, which I appreciate. Overall, this experience highlights serious gaps in privacy protocols, communication, and service standards. I don't recommend this property."

"Good staff and clean rooms"

"Breakfast was excellent. Staff courteous, helpful and professional. Tip the cleaning crew handsomely they did an awesome job 👏"

"Friendly staff and great breakfast!"

"Breakfast was excellent. Great variety buffet style so you can serve yourself. The staff were friendly. The only disappointment was the initial room we were given had no air-conditioning and it was 28°C outside and 35 Celsius in the room! Fortunately, we were moved to a different room after reporting the broken AC. Hotel should not be renting rooms in this temperature without air conditioner."

"The hotel has a great location, making it convenient to explore the surrounding area, all within walking distance. The rooms were clean, and the service was good."

"Great building, modern textures, bright colours. Very friendly and helpful staff. Generous breakfast buffet. Great room space"