Tounsi Vacation Rentals

"Nicely decorated hotel in a great location of the Medina. Staff is very helpful and go above and beyond expectations. The pool is magical. Would stay here again! "

"Honest review, family of 5 kids 10 and under. Family room. Room: Broken toilet seat, ants in room, housekeeping done twice in 5 days. After housekeeping, room smelt of damp mop. Phone broken, just didnt work. Lift is dangerous, door closes. The single beds were extremely uncomfortable especially for children. Only water provided and hardly any tea and coffee. Cleaners would clean the staires and corridals in late morning with no signage, child had slipped. Reception knew of issues, No resolution. Swimming pool : only kids swimming pool was warm the Adjacent aquapark pools were freezing, unable to use even at 30 degrees temperature. There were lots of insects in the pool.The indoor pool came with a cost of 150dh for each person. Gym: Good facility, clean lot's of equipments. All inclusive: Not all inclusive, I dont drink anyways however can drinks were not included. The mocktails were just kids juice with syrup. It was awful. Nothing spectacular. There were no snack bars unless you paid. Only set times available to eat. Nothing else close by to even buy snacks. There was always an extra cost even for ice cream. Le Fez restaurant: lovely food, 1 visit for stays over 3 days. Food was great, staff were lovely. La Torque: Waiter was lovely and attentive, food was good. Entertainment for kids: found nothing other than Mickey for 30 mins in the evening twice. Otherwise terrible nothing at all or not great for a resort that is 5*. I won't be returning unfortunately. "

"Nice hospitality "

"Fab hotel, esp water park, room spacious enough (family room with large double and 2 singles). Cleaned everyday. All public toilets cleaned regularly in hotel. Food fresh and varied enough for vegetarians. Had an amazing stay! Thank you!"

"I was really impressed by the artistic decorations and tranquility feeling of the hotel. The staff are professional and friendly. We originally planned to have hammam at the site, but as the heating was not working very well, the hotel refunded our money. The one-hour full body message was great!"

"Excelent"

"Un hôtel absolument magnifique avec un service exceptionnel. L’atmosphère était paisible, élégante et extrêmement confortable. Tout était impeccablement entretenu, et j’ai vraiment apprécié chaque moment de mon séjour. J’aurais grand plaisir à y revenir."

"Great hotel with lots of slides etc. Kids loved it and something for the adults too, to keep them busy. Staff very helpful and freindly. Indoor pool is very warm however very small. Night entertainment can be improved as is fairly basic. "

"The room was clean but not at all shown in pictures, it was like low class motel not a 3 star hotel. The only saving grace was working AC since it is very hot in Marrakech and the location as it is in centre of the city and walking distance to malls and restaurants."