プレミア アパートメント 1 ベッドルーム プールアクセス シティビュー | 客室ごとに異なる装飾、客室ごとに異なるインテリア、デスク、アイロン / アイロン台
利用可能日を確認

グローバルステイ モダンリリアンストリートアパートメントの口コミ

5 out of 5
グローバルステイ モダンリリアンストリートアパートメント
98 Lillian St, Toronto, ON

口コミ

6.8
評価 10 - 18 件の口コミ中 6 件が非常に良い" "
評価 8 - 18 件の口コミ中 4 件が良い" "
評価 6 - 18 件の口コミ中 3 件が普通" "
評価 4 - 18 件の口コミ中 1 件が不満" "
評価 2 - 18 件の口コミ中 4 件が非常に不満" "

8.8/10

清潔度

6.4/10

設備とサービス

8.0/10

施設のコンディションと設備

6.0/10

環境への配慮

口コミ

6/10 (普通)

Martha

Pro: -This property is in a great location near a lot of amenities… the subway, groceries, LCBO to name a few. -The apartment looked clean and was well equipped with a good layout. -Nice looking decor. -good supply of towels -The key fob was convenient. -parking easy and cheap…$7 for overnight to 10am Cons: -the unit lock box was hard to find until I did a close up of the box picture and saw the approximate location. -you find out about the damage deposit after you do the non refundable booking. This refundable charge should be stated upfront. -the advertising states Netflix is included but it is not. IF you have an account already, you can sign in to your account. It should advertised as available IF you have an account. . -Finally the living room sofa looks cute but is so uncomfortable it is impossible to sit/ lie on. It is a miserable sit. The chair is not much better. The owner really needs to replace these two items for more comfortable furniture for the price of the rental. Any big guy could never sit comfortably or for long in either of those pieces of furniture.
2024 年 5 月に 1 泊滞在
Kevinからの返信 (投稿日 : 2024 年 5 月 15 日)
Dear Martha, thank you for leaving a detailed feedback. We are happy to know you enjoyed our location, comfortable apartment and amenities. We apologize for the inconveniences you faced. Your critique has been forwarded to the management team to investigate and make adjustments to improve unit's quality. Thank you for staying with us.Kind regards, Kevin. Globalstay team.

8/10 (良い)

Stefanie

良かった点 : 清潔度、施設のコンディションと設備
It was very tricky and unclear getting the keys to enter the room. Definitley a diwn side particularly if you are arriving late
2024 年 5 月に 2 泊滞在
Kevinからの返信 (投稿日 : 2024 年 5 月 7 日)
Dear Stefanie, thank you for writing a review. We are happy to know you had a great stay with us! We apologize for the inconveniences during check-in. Thank you for choosing our services!Kind regards, Kevin. Globalstay team.

8/10 (良い)

Marnie

家族旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
We were very happy with this unit with a great view of North Toronto. It was well-equipped and clean. Parking was easy and a good price on the weekend. Of course plenty of restaurants, the subway, grocery stores so close. Hope to return.
2024 年 3 月に 2 泊滞在
Kevinからの返信 (投稿日 : 2024 年 3 月 26 日)
Dear Marnie, thank you for leaving a review. We are delighted to know you had a wonderful time staying with us, enjoyed our location and provided amenities! We hope to accommodate you again!Kind regards, Kevin. Globalstay team.

6/10 (普通)

宿泊されたお客様

良かった点 : 清潔度、客室の快適度
Place is nice, but the agency rentinf it is shady
The communication was delayed, they failed to resolve the issue and even nowni have not heard back, days after checking out. Dishes in the dishwasher + linens in the dryer : you HOPE it was all washed, but you cannot be sure. Some items in the dishwasher looked questionable. As you check in the door is unlocked , they key is in the room. The front desk doorman opens doors and even people without the key fob can come in. Did not feel very comfortable knowing anyone could have walked into that apartment. Thw entry code given to me did not work so i had to be let in. The apartment was fine, aside from the fact that there was no TV remote and when the customer service rep. Sent a new remote it was the wrong one, unusable. My trip was for family emergency, not for tourism, so in the evenings i could use some tv distraction. The tv itself could not be operated without a remote. Summary : apartment ans location -good Parking - very expensive , not included Customer service : although courteous but overall incompetent and would not get your matter resolved. Conclusion : definately do not recommend. If it were not for the fact that i had to tske care of a family member at the hospital, i would have taken the time to book elsewhere.
2024 年 2 月に 5 泊滞在
Kevinからの返信 (投稿日 : 2024 年 2 月 20 日)
Dear Guest, thank you for providing detailed feedback on your stay. We apologize for the inconveniences. the linen in dyer and dishes in dishwasher are clean. They were left there by the cleaning team to shorten the time needed for unit preparation. The door was open to you by our representative when it was confirmed that you arrived. Regarding the TV remote, the correct one has been ordered and delivered to the unit now. Thank you for staying with us.Kind regards, Kevin. Globalstay team.

4/10 (不満)

Ryan

出張
良かった点 : 清潔度
気になった点 : 設備とサービス
The property is in an area with no other hotels - so it was great to find accommodation near my meetings. The furnishings in the condo are sub-standard, uncomfortable, and not suitable for business travel. There was no desk, no storage for clothing except for closet hangers, the beds, bedding, and pillows were all sub-standard for even low-tier hotels, and seating was abysmal. an uncomfortable couch, in front of a small tv made it impossible to wind down after a long day of work. The worst part is the sound from outside, which is a loud, mid-pitch HVAC hum that envelops the room when trying to sleep. I would not return to this hotel, and I will be way of staying in a GlobalStay again. I appreciate being able to stay in a beautiful condo building, but this is not even close to mid-tier hotel stay of at the same price point. As well, the listing was not up front about parking fees, nor the specifics about needing to disclose ID prior to check-in or the significant damage fees held on credit card which they withhold for two weeks.
2024 年 2 月に 2 泊滞在
Kevinからの返信 (投稿日 : 2024 年 2 月 13 日)
Dear Ryan, thank you for providing a detailed feedback on the stay. Thank you for underlying the comfortable location and wonderful building we are in. We apologize for the inconveniences. Our local management has been informed about your critique. The HVAC is a part of building structure, we take great care in upkeeping our property, but what's outside of it we have no power over. The requirements for check-in procedure are stated on the listing page and sent personally after the reservation confirmation.Regards, Kevin. Globalstay team.

10/10 (非常に良い)

Cortney

家族旅行
良かった点 : 清潔度、客室の快適度
2024 年 1 月に 2 泊滞在
Kevinからの返信 (投稿日 : 2024 年 1 月 24 日)
Dear Cortney, thank you for rating our services. We are delighted to know you had wonderful experience staying with us! We hope to accommodate you again!Kind regards, Kevin. Globalstay team.

10/10 (非常に良い)

Tony

2024 年 1 月に 3 泊滞在
Kevinからの返信 (投稿日 : 2024 年 1 月 9 日)
Dear Tony, thank you for leaving a review. It was a pleasure hosting you and we hope to accommodate you again!Kind regards, Kevin. Globalstay team.

2/10 (非常に不満)

Adam

出張
良かった点 : 清潔度
気になった点 : 客室の快適度
Stay somewhere else
The check in process via email took about an hour. They required me to take a selfie with my passport for verification which I have never had to do. Mind you I am still driving so I have to pull over to do this. Im transferred to multiple people responding to me replying trying to check into this place. Then they say the place im going the power is out and the elevator does not work. So I have to go to another location with another unit. the code they gave me to get into the door did not work. My truck did not fit in their parking garage down the street so I found street parking way closer. The unit was clean but the furniture and bed were the cheapest most uncomfy things ever. The couch had about 1 inch of foam before it was just wood. The bed was the cheapest spring mattress ive ever laid on. It said the deposit was going to be 300 US. They they say its going to be 1000USD. So whatever i give it to them. Ive been checked out for 5 days and they have not refunded me the deposit.
2023 年 11 月に 3 泊滞在
Kevinからの返信 (投稿日 : 2023 年 11 月 24 日)
Dear Adam, thank you for providing feedback. We provide our guests with self check-in. Requirements for the check-in are in accordance with building management in order for us to be able to register new guests with building management. Requirements are stated on the listing and sent personally after reservation confirmation. We apologize for the inconveniences you faced. Your critique about uni furniture was noted and forwarded to the local management team. They have investigated and planned what will be replaced. Thank you for staying with us.Kind regards, Kevin. Globalstay team.

6/10 (普通)

Debbie

カップルで旅行
良かった点 : 清潔度
The title "Lillian st" is misleading. Several places listed and the one we got was farther south than Lillian st. Very awkward way to get the key- had to go to a 7-11 several blocks away to use codes to obtain key from key cafe. Parking is only in public lots and a bit expensive. Once in the place it was fine- quiet, clean and comfortable. A little run down- bathroom door handle came off!
2023 年 11 月に 1 泊滞在
Kevinからの返信 (投稿日 : 2023 年 11 月 22 日)
Dear Debbie, thank you for leaving a feedback. We are happy to hear you enjoyed staying with us! Due to limitations, there are several places under the same listing that are located close to each other. We noted your critique about apartment and together with local management fixed the issue. Thank you for staying with us!

2/10 (非常に不満)

Aida

気になった点 : 清潔度、施設のコンディションと設備
2023 年 11 月に 1 泊滞在
Kevinからの返信 (投稿日 : 2023 年 11 月 14 日)
Dear Aida, thank you for leaving a feedback. We apologize that your expectations were not met. Our team continues to improve our services in order to provide our guests with the best accommodation experience. Thank you for staying with us. Kind regards, Kevin. Globalstay team.

8/10 (良い)

Al

家族旅行
良かった点 : 清潔度、客室の快適度
It was good
2023 年 10 月に 1 泊滞在
Kevinからの返信 (投稿日 : 2023 年 10 月 26 日)
Dear Al, thank you for the review. We are happy to know you had a great time in our apartments! We hope to accommodate you again!

10/10 (非常に良い)

Lorna、Moose Jaw

良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
It was a good place. Area is not scary. Grocery store around the block. Cooking utensils need to upgrade, and maybe the sofa… otherwise it was a beautiful stay, and I’m happy!
2023 年 9 月に 4 泊滞在
Kevinからの返信 (投稿日 : 2023 年 10 月 3 日)
Dear Lorna, thank you for the review. It was a pleasure hosting you! We hope to accommodate you again in future!

10/10 (非常に良い)

Mark

良かった点 : 清潔度、施設のコンディションと設備
All good
2023 年 9 月に 2 泊滞在
Kevinからの返信 (投稿日 : 2023 年 9 月 26 日)
Dear Mark, thank you for the review. It was a pleasure hosting you and we hope to accommodate you again!

10/10 (非常に良い)

zaid

家族旅行
良かった点 : 清潔度、施設のコンディションと設備
Property was clean in a safe, well maintained building and close to all amenities. Check in and check out was easy and communication was flawless. Definitely recommend it
2023 年 9 月に 2 泊滞在
Kevinからの返信 (投稿日 : 2023 年 9 月 26 日)
Dear Zaid, thank you for the review. We are happy that you enjoyed staying with us and our amenities! We will be happy to accommodate you again!

2/10 (非常に不満)

Raymond

良かった点 : 清潔度
気になった点 : 設備とサービス
The property management claims that we caused damage and refused to return our full damage deposit, however, this is absolutely ridiculous. They provided no hood evidence to support this, and didn’t contact us about the so-called damage until after a week after the rental. They provided no proof this was done by us as opposed to other guests.
Kevinからの返信 (投稿日 : 2023 年 9 月 26 日)
Dear Raymond, thank you for the feedback. Our cleaning team provides us with a report on the property condition after every cleaning. When we compared the report left after your stay and the one after the precious guest we did not find this type of damage to be mentioned previously. This led us to believe you were responsible for it. Also, during your stay there was no mention of this damage from you.Regards, Kevin. Globalstay team.

2/10 (非常に不満)

Michael、Toronto

2023 年 9 月に 1 泊滞在
Kevinからの返信 (投稿日 : 2023 年 10 月 3 日)
Dear Michael, thank you for the feedback. We apologize that your expectations weren't met. We will continue improving to provide best accommodation experience to our guests!

10/10 (非常に良い)

MARZIA

2023 年 7 月に 1 泊滞在
Kevinからの返信 (投稿日 : 2023 年 8 月 21 日)
Dear Marzia, thank you for writing a review. It was a pleasure hosting you! We hope to accommodate you again!

8/10 (良い)

Daniel

グループ旅行
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
We enjoyed that the apartment included everything we would need. From dishes to cleaning supplies and more. Well furnished.
2023 年 6 月に 1 泊滞在
Kirillからの返信 (投稿日 : 2023 年 7 月 7 日)
Dear Daniel, thank you for a kind review. We are glad you enjoyed your stay and our amenities! We hope to welcome you again.