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El Santuario Resort & Spa

4.0 star property
Lakeside tranquility awaits at this resort where guests can unwind with rejuvenating spa treatments while surrounded by natural beauty

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El Santuario Resort & Spa offers a peaceful lakeside retreat with lush gardens and calm pools. Guests can relax at two outdoor pools, enjoy international dishes at the restaurant, or book hot stone massages. The staff consistently receives high marks from previous visitors.
VIP Access

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available

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Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Junior Suite, Mountain View

Junior Suite, Mountain View | Premium bedding, in-room safe, iron/ironing board, bed sheets

Junior Suite, Mountain View

9.2 out of 10
Wonderful
(13 reviews)

Highlights

Private plunge pool
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Day bed
Separate bedroom
Premium bedding
Private bathroom
  • Partial lake view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Master Suite Doble

Master Suite Doble | Premium bedding, in-room safe, iron/ironing board, bed sheets

Master Suite Doble

10.0 out of 10
Exceptional
(1 review)

Highlights

Private plunge pool
Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Day bed
Separate bedroom
Premium bedding
Private bathroom
  • Lake view
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Garden Suite

Premium bedding, in-room safe, iron/ironing board, bed sheets

Garden Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Private plunge pool
Smart TV
Hypo-allergenic bedding
Day bed
Premium bedding
Separate bedroom
Private bathroom
Hair dryer
  • Lake view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Family Suite

Premium bedding, in-room safe, iron/ironing board, bed sheets

Two Bedroom Family Suite

7.4 out of 10
Good
(3 reviews)

Highlights

Individually furnished
Smart TV
Hypo-allergenic bedding
2 bedrooms
Premium bedding
Private bathroom
Hair dryer
Rainfall showerhead
  • 136 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Two Bedroom Family Villa

Two Bedroom Family Villa | Premium bedding, in-room safe, iron/ironing board, bed sheets

Two Bedroom Family Villa

8.0 out of 10
Very good
(2 reviews)

Highlights

Individually furnished
Private plunge pool
Kitchen
Smart TV
Hypo-allergenic bedding
2 bedrooms
Premium bedding
2 bathrooms
  • 149 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Suite Lago

Suite Lago | Premium bedding, in-room safe, iron/ironing board, bed sheets

Suite Lago

9.4 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
Smart TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Private bathroom
Hair dryer
Rainfall showerhead
  • Mountain view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room, Mountain View

Junior Room, Mountain View | Premium bedding, in-room safe, iron/ironing board, bed sheets

Junior Room, Mountain View

10.0 out of 10
Exceptional
(1 review)

Highlights

Private plunge pool
Smart TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Private bathroom
Hair dryer
Rainfall showerhead
  • Lake view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Master Suite King

Master Suite King | Premium bedding, in-room safe, iron/ironing board, bed sheets

Master Suite King

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Free cribs/infant beds
Smart TV
Hypo-allergenic bedding
Day bed
Separate bedroom
Premium bedding
Private bathroom
Hair dryer
  • Lake view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Basic Studio Suite

Basic Studio Suite | Premium bedding, in-room safe, iron/ironing board, bed sheets

Basic Studio Suite

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Smart TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Private bathroom
Hair dryer
Rainfall showerhead
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Premium bedding, in-room safe, iron/ironing board, bed sheets

Deluxe Twin Room

Highlights

Smart TV
Hypo-allergenic bedding
Premium bedding
Private bathroom
Hair dryer
Rainfall showerhead
Free bottled water
Wardrobe or closet
  • Mountain view
  • Sleeps 2
  • 2 Queen Beds

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About the neighborhood

Located in Valle de Bravo, El Santuario Resort & Spa is in the mountains and on a lake. Valle de Bravo Go Kart Track and Rancho Avandaro Country Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Valle de Bravo Dam and El Molino Waterfall. Ready for a night out? Consider Hridaya Club Garden and Jardín El Tlapeue. Be sure not to miss outdoor adventures like skydiving and mountain climbing. Visit our Valle de Bravo travel guide
Map
51200, MEX, Valle de Bravo, Carretera a Colorines Km. 4.5

What's nearby

  • Toluca featuring landscape views, a coastal town and mist or fog
    Valle de Bravo Dam
    2 min walk - 0.2 km
  • Velo de Novia Waterfalls
    Velo de Novia Waterfalls
    27 min drive - 13.9 km
  • It takes 1,000 butterflies to weigh one pound (.45kg), and the branches on this tree were sagging under the weight. The monarch colony here was quite different than at the more popular El Rosario sanctuary. 40 minutes outside Zitacuaro, near El Capulin, we chartered a couple of tiny mountain horses to take us up the rugged path to view the colony. The monarchs were clustered within a ravine, swirling around a few choice pine trees in search of sunny roosts. Whenever the sun went behind a cloud the butterflies scrambled into the air and back to the safety of the nucleus, knowing that settling down for the night outside the warmth of the colony would mean certain death.
    Monarch Butterfly Biosphere Reserve
    32 min drive - 25.2 km
  • Toluca
    Nevado de Toluca National Park
    53 min drive - 49.2 km
  • Hridaya Club Garden
    4 min drive - 1.6 km

Getting around

  • Benito Juarez International Airport (MEX)
    157 min drive

Restaurants

  • Birria El Amigo Erasmo
    5 min drive
  • Tacos y flautas Danny
    4 min drive
  • Mariscos El lobito
    5 min drive
  • Valle di Garda
    10 min drive
  • Restaurante Los Veleros
    11 min drive

About this property

El Santuario Resort & Spa

Upscale hotel by the lake
A terrace, a garden, and dry cleaning/laundry services are just a few of the amenities provided at El Santuario Resort & Spa. Indulge in a body treatment, a sports massage, and reflexology at Spa El Santuario, the onsite spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and international cuisine. Free WiFi in public areas is available to all guests, along with a bar and a conference center.
You'll also enjoy the following perks during your stay:
  • 2 outdoor pools along with sun loungers and pool umbrellas
  • Free self parking and valet parking
  • English breakfast (surcharge), tennis courts, and concierge services
  • A 24-hour front desk, a front-desk safe, and a gift shop
  • Guest reviews give top marks for the helpful staff
Room features
All 135 rooms offer comforts such as premium bedding and laptop-compatible safes, in addition to perks like free bottled water.
Extra amenities include:
  • Rainfall showers, hair dryers, and shampoo
  • 50-inch Smart TVs with cable channels
  • Wardrobes/closets, daily housekeeping, and phones

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Weekday English breakfast available 7:30 AM to 12:30 PM for a fee: MXN 540 per person
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Naha
  • Xian

Things to do

  • 2 outdoor pools
  • Full-service spa
  • Kayaking
  • Tennis
  • Tennis lessons

Family friendly

  • 2 outdoor pools
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Conference center (377 square feet of space)

Outdoors

  • Garden
  • In the mountains
  • On a lake
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Facials
  • Hot stone massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • No elevator

More

  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 200.0 per stay

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately MXN 540 per person
  • Rollaway bed fee: MXN 200.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

El Santuario Resort Residences Valle de Bravo
El Santuario Resort Residences
El Santuario Residences Valle de Bravo
El Santuario Residences
El Santuario Resort Valle de Bravo
El Santuario Resort
El Santuario Valle de Bravo
El Santuario
El Santuario Resort Spa
El Santuario & Spa Valle Bravo
El Santuario Resort & Spa Hotel
El Santuario Resort & Spa Valle de Bravo
El Santuario Resort & Spa Hotel Valle de Bravo

Frequently asked questions

Does El Santuario Resort & Spa have a pool?

Yes, this property has 2 outdoor pools.

Is El Santuario Resort & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at El Santuario Resort & Spa?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at El Santuario Resort & Spa?

Check-out is at 11:30 AM.

Where is El Santuario Resort & Spa located?

Situated on a lake, this spa hotel is within 1 mi (2 km) of Valle de Bravo Dam and Hridaya Club Garden. Ixtapantongo National Training Center and Normal School of Valle de Bravo are also within 3 mi (5 km).

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Reviews

El Santuario Resort & Spa Reviews

8.2

Very Good

8.8

Cleanliness

8.6

Location

8.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 466 out of 888 reviews
Rating 8 - Good. 196 out of 888 reviews
Rating 6 - Okay. 108 out of 888 reviews
Rating 4 - Poor. 65 out of 888 reviews
Rating 2 - Terrible. 53 out of 888 reviews

Reviews

6/10 Okay

Alejandro

Disliked: Amenities, property conditions & facilities
La habitación muy sencilla La alberca interna a mala temperatura Los alimentos un poco altos de precio por la calidad de los mismos
Stayed 2 nights in Jan 2026

10/10 Excellent

JOSEFINA

Liked: Cleanliness, amenities, property conditions & facilities
El lugar es muy bello,
Stayed 3 nights in Jan 2026

10/10 Excellent

Rafael

Liked: Cleanliness, amenities, property conditions & facilities
Si
Stayed 2 nights in Jan 2026

10/10 Excellent

Jose Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena para descansar
Stayed 1 night in Oct 2025

6/10 Okay

Mario

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
La alberca muy fría, el jacuzzi tibio, el desayuno con poca variedad, al final revisan la habitación para ver que no te robes algo
Stayed 2 nights in Dec 2025

10/10 Excellent

MARIO SAN MARTIN

Liked: Cleanliness, amenities, property conditions & facilities
Concepto del hotel, atención y vista del lago
Stayed 2 nights in Nov 2025

10/10 Excellent

Juan Antonio

Liked: Cleanliness, property conditions & facilities
Todo perfecto
Stayed 2 nights in Oct 2025

10/10 Excellent

Beatriz Elena

Liked: Cleanliness, amenities, property conditions & facilities
Las instalaciones, la habitación y el servicio en general
Stayed 3 nights in Nov 2025

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente todo
Stayed 2 nights in Nov 2025

10/10 Excellent

Ana Luisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo excelente!
Stayed 2 nights in Nov 2025

10/10 Excellent

J Ignacio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo perfecto
Stayed 3 nights in Oct 2025

6/10 Okay

JUAN

Liked: Amenities
La habitación no tiene la vista que aparece en las fotografías de la publicidad al momento de elegir habitación
Stayed 1 night in Nov 2025

10/10 Excellent

Fernando David

Liked: Cleanliness, property conditions & facilities
Todo
Stayed 2 nights in Oct 2025

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lake View, clean room, friendly staff.
Stayed 1 night in Oct 2025

8/10 Good

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No respetan el nivel Vio aunque tengan lugar
Stayed 2 nights in Oct 2025

6/10 Okay

mercedes

Liked: Amenities
Nos tocó un cuarto enfrente de la cocina, dejamos voucher abierto y no lo hicieron bien. La comida no es su fuerte
Stayed 1 night in Oct 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Oct 2025

10/10 Excellent

EDNA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un hotel relajante y de alta cocina Muy cerca de Toluca. Muy recomendable para relajarse y disfrutar de paz y tranquilidad. Un reencuentro contigo mismo
Stayed 1 night in Oct 2025

8/10 Good

Alvaro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Espectacular y lleno de energía . Si se le nota la edad en las fuentes y otros lugares que necesitan mantenimiento . El restaurante algo caro más muy suculento .
Stayed 1 night in Jul 2025

10/10 Excellent

PEDRO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel impresionante, excelente servicio, con vistas hermosas, para mi lo único que faltó fue un buen desayuno incluido, tipo buffet, y más variedad en la comida del restaurante, con platillos típicos de la región! Pero en general todo fue excelente en mi estancia con mi pareja!
Stayed 2 nights in Oct 2025

10/10 Excellent

Evert

Liked: Cleanliness, staff & service, property conditions & facilities
Un Hotel Agradable
Stayed 2 nights in Oct 2025

10/10 Excellent

Evert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un Lugar Para Descansar Un Fin De Semana
Stayed 1 night in Oct 2025

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal es lo mejor del lugar
Stayed 2 nights in Oct 2025

2/10 Terrible

Ruben

Disliked: Staff & service
Hubo un error con la fecha de reservación y nadie me pudo ayudar. Pague 9 mil pesos por un servicio no otorgado y encima tuve que pagar otra noche.
Stayed 1 night in Sep 2025

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities
Lindo
Stayed 2 nights in Sep 2025