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HOTEL GROOVE SHINJUKU、A PARKROYAL Hotelの口コミ

3 out of 5
HOTEL GROOVE SHINJUKU、A PARKROYAL Hotel
歌舞伎町 1-29-1, 新宿区, 東京都

口コミ

9.2

とても素晴らしい

評価 10 - 328 件の口コミ中 223 件が非常に良い" "
評価 8 - 328 件の口コミ中 75 件が良い" "
評価 6 - 328 件の口コミ中 16 件が普通" "
評価 4 - 328 件の口コミ中 4 件が不満" "
評価 2 - 328 件の口コミ中 10 件が非常に不満" "

9.6/10

清潔度

9.2/10

スタッフとサービス

9.2/10

設備とサービス

9.4/10

施設のコンディションと設備

9.4/10

環境への配慮

口コミ

10/10 (非常に良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
外国人仕様、非常に良い!
ほぼ全て非常に良かったです。 価格が高すぎるのでもう少しは抑えていただきたい。髭剃りは紙質のもので環境に配慮してあるのは分かるが、大変使用しづらく、結果使わずに捨て、本末転倒となりました。
2024 年 2 月に 1 泊滞在

8/10 (良い)

MARI

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 10 月に 1 泊滞在

8/10 (良い)

Atsushi

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
流石に5月オープンなので、綺麗でした。只、外国人さんがターゲットなのか、トイレに鍵がないのにびっくりした。
2023 年 9 月に 1 泊滞在
Senior Director Executive Office からの返信 (投稿日 : 2023 年 9 月 12 日)
Atsushi様 この度はHOTEL GROOVE SHINJUKUにご宿泊頂き誠にありがとうございました。また貴重なコメント重ねてお礼申し上げます。客室内トイレはガラス素材の扉ととデザインの関係上、鍵がついておらず申し訳ございませんでした。ホテルは日本人のお客様、海外からのお客様、国籍を問わず皆様に愛されるホテルを目指しております。今後ともなにとぞ宜しくお願い申し上げます。

10/10 (非常に良い)

Kit

2023 年 7 月に 1 泊滞在

2/10 (非常に不満)

TOYOKAZU

2023 年 6 月に 1 泊滞在

8/10 (良い)

kyoka

良かった点 : 清潔度、スタッフとサービス
2023 年 5 月に 2 泊滞在

4/10 (不満)

HIROAKI

カップルで旅行
良かった点 : 清潔度
気になった点 : スタッフとサービス
周辺が朝まで騒がしい。スタッフが不慣れでチェックインに時間がかかる。
2023 年 5 月に 1 泊滞在
Groove Shinjukuからの返信 (投稿日 : 2023 年 6 月 1 日)
この度はGroove Shinjukuにご宿泊頂き誠に有難うございました。周辺の騒音及びチェックインに時間を要しお待たせしてしまいましたことを深くお詫び申し上げます。今後より快適なご滞在をご提供できますよう社員一同努力して参りますので何卒ご容赦頂けましたら幸いでございます。またのお越しを心よりお待ち申し上げております。

10/10 (非常に良い)

SHUJI

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
バスタブは欲しい
2023 年 5 月に 1 泊滞在
Groove Shinjukuからの返信 (投稿日 : 2023 年 6 月 1 日)
この度はGroove Shinjukuにご宿泊頂き誠に有難うございました。お部屋のバスタブに関しましてご不便をおかけし申し訳ございませんでした。お部屋タイプの中には料金が異なりますがバスタブ付のお部屋もございますので次回ご宿泊の機会がございましたら是非ご検討頂ければ幸いです。今後ともどうぞ宜しくおお願い申し上げます。

10/10 (非常に良い)

Maryam

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 5 泊滞在

10/10 (非常に良い)

Terence

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Excellent hotel
2024 年 5 月に 3 泊滞在
Senior Director Executive Office からの返信 (投稿日 : 2024 年 5 月 20 日)
Dear Guest, thank you for your wonderful feedback. We appreciated giving us the perfect 5* rating! We look forward to welcoming you back to Groove Shinjuku.

10/10 (非常に良い)

rosey

良かった点 : スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 3 泊滞在
Senior Director Executive Office からの返信 (投稿日 : 2024 年 5 月 20 日)
Dear Guest, thank you for your kind feedback. We appreciated giving us the perfect 5* rating! We look forward to welcoming you back to Groove Shinjuku.

10/10 (非常に良い)

Mary

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 3 泊滞在
Senior Director Executive Office からの返信 (投稿日 : 2024 年 5 月 20 日)
Dear Guest, thank you for your kind feedback. We appreciated giving us the perfect 5* rating! We look forward to welcoming you back to Groove Shinjuku.

10/10 (非常に良い)

Metessia

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This facility is a gem in Shinjuku. I will make it a usual spot when I travel to Japan. The staff make the stay well worth it
2024 年 5 月に 2 泊滞在
Senior Director Executive Office からの返信 (投稿日 : 2024 年 5 月 14 日)
Dear Guest, thank you for your wonderful feedback from your recent stay with us. We are so glad to hear that you were satisfied with our facilities and service. We look forward to welcoming you back to Groove Shinjuku!

10/10 (非常に良い)

Jiansheng

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice staff!
2024 年 5 月に 2 泊滞在
Senior Director Executive Office からの返信 (投稿日 : 2024 年 5 月 14 日)
Dear Guest, thank you for your kind feedback from your recent stay with us. We are so glad to hear that you were satisfied based on the evaluation score we received. We look forward to welcoming you back to Groove Shinjuku!

8/10 (良い)

Chan Wing

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 3 泊滞在
Senior Director Executive Office からの返信 (投稿日 : 2024 年 5 月 14 日)
Dear Guest, thank you for your kind feedback from your recent stay with us. We are so glad to hear that you were satisfied based on the evaluation score we received. We look forward to welcoming you back to Groove Shinjuku!

10/10 (非常に良い)

Michelle

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The room and view were amazing
2024 年 5 月に 1 泊滞在
Senior Director Executive Office からの返信 (投稿日 : 2024 年 5 月 9 日)
Dear Guest, thank you for your kind review from your recent stay with us. We appreciated giving us the perfect 5* rating! We look forward to welcoming you back to Groove Shinjuku.

10/10 (非常に良い)

Ciaran

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Perfect location and great staff. Our room was on 38th floor so we had fantastic views and the noise below wasnt an issue. The one gripe we had was the lack of clothing storage. Just one small rail with 4 or 5 hangers and nowhere to put our suitcases. We would still definitely recommend Hotel Groove Shinjuku to anyone in spite of this.
2024 年 4 月に 9 泊滞在
Senior Director Executive Office からの返信 (投稿日 : 2024 年 5 月 6 日)
Dear Guest, thank you for taking the time to share your feedback from your recent stay with us. We are glad to hear that you enjoyed the location and the view. We apologize for the inconvenience caused by the lack of space for your clothes. We look forward to welcoming you back to Groove Shinjuku.

10/10 (非常に良い)

Antoinette

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 4 泊滞在
Senior Director Executive Office からの返信 (投稿日 : 2024 年 5 月 1 日)
Dear Guest, thank you for your kind feedback from your recent stay with us. We are glad to hear that you were satisfied based on the evaluation score we received. We look forward to welcoming you back to our hotel.

10/10 (非常に良い)

Kathy

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 4 泊滞在
Senior Director Executive Office からの返信 (投稿日 : 2024 年 5 月 1 日)
Dear Guest, thank you for your kind feedback from your recent stay with us. We are glad to hear that you were satisfied based on the evaluation score we received. We look forward to welcoming you back to our hotel.

10/10 (非常に良い)

Paul

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It’s a good hotel for tourism who are visiting Shinjuku. We had a spacious room on the corner but the only thing missing was the fact that the room didn’t have chairs to sit in. It was rather a simple bench against the wall which is less convenient if you want to sip a drink while watching the excellent view of the city. No gym facilities or pool. Breakfast is great and had excellent choices for any taste!
2024 年 4 月に 3 泊滞在
Senior Director Executive Office からの返信 (投稿日 : 2024 年 5 月 1 日)
Dear Guest, thank you for your recent stay and for sharing your experience with us. We are delighted to hear that you enjoyed the room and the breakfast. We are sorry about the lack of chairs in the room. We look forward to welcoming you back to Groove Shinjuku.

10/10 (非常に良い)

Lights

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful view
2024 年 4 月に 1 泊滞在
Senior Director Executive Office からの返信 (投稿日 : 2024 年 5 月 1 日)
Dear Guest, thank you for your kind feedback from your recent stay with us. We are glad to hear that you were satisfied based on the evaluation score we received. We look forward to welcoming you back to our hotel.

8/10 (良い)

Caroline

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The hotel is located in a very convenient location. It would be much better if there was a gym in the hotel. We arrived in Tokyo early in the morning, yet could not book in until mid afternoon. If guests leave early, please could the hotel consider letting guests check in early, as it was inconvenient to wait for 6 hours before we could check in? This would make the experience a lot better!
2024 年 4 月に 11 泊滞在
Senior Director Executive Office からの返信 (投稿日 : 2024 年 5 月 2 日)
Dear Guest, thank you for taking the time to share your feedback from your recent stay with us. Spring is the most demanding time of the year and occupancy is very high, so it is difficult to meet all of our guests' requests, but we do our best to make rooms available a little earlier than official check-in time for early arrivals on days when occupancy is not high. We look forward to welcoming you back to Groove Shinjuku.

10/10 (非常に良い)

gregory

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Très belle chambre et très belle vue depuis la chambre. Le personnel est très serviable et agréable. L'hôtel se trouve dans la récente kabukicho tower. Des bus pour l'aéroport de Narita partent directement au pied de l'hôtel ce qui est pratique pour le départ de Tokyo.
2024 年 4 月に 4 泊滞在
Senior Director Executive Office からの返信 (投稿日 : 2024 年 5 月 1 日)
Dear Guest, thank you for this wonderful feedback from your recent stay with us. We are grateful to read that you enjoyed the view from your room and our service. We look forward to welcoming you back to Groove Shinjuku.

10/10 (非常に良い)

Jose

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The streets outside of the building are a little dirty but definitely have lots of variety in food and entertainment. The building itself is very clean and has lots of cool things
2024 年 4 月に 6 泊滞在
Senior Director Executive Office からの返信 (投稿日 : 2024 年 5 月 1 日)
Dear Guest, thank you for your kind review from your recent stay with us. We are glad to hear that you enjoyed the location and surroundings. We look forward to welcoming you back to our hotel.

10/10 (非常に良い)

Brandon

2024 年 4 月に 1 泊滞在
Senior Director Executive Office からの返信 (投稿日 : 2024 年 5 月 14 日)
Dear Guest, thank you for your kind feedback from your recent stay with us. We are so glad to hear that you were satisfied based on the evaluation score we received. We look forward to welcoming you back to Groove Shinjuku!

10/10 (非常に良い)

Chi Wai

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The hotel room offers a beautiful view, and the cleanliness is excellent. The breakfast at 17/F restaurant is delicious and the customer service is excellent. However, the breakfast main dish was the same every day. I think it would be better to offer a variety of choices.
2024 年 4 月に 6 泊滞在
Senior Director Executive Office からの返信 (投稿日 : 2024 年 4 月 16 日)
Dear Guest, thank you for taking the time to share your experience with us. We are glad to hear that you enjoyed the room. Please be assured that your constructive remark regarding the breakfast has been taken into great consideration.

10/10 (非常に良い)

Suzanne

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Perfect location for Shinjuku station, Golden Gai and Memory Lane.
2024 年 4 月に 5 泊滞在
Senior Director Executive Office からの返信 (投稿日 : 2024 年 4 月 16 日)
Dear Guest, thank you for your kind feedback from your recent stay with us. We are so glad to hear that you were satisfied based on the evaluation score we received. We look forward to welcoming you back to our hotel.

10/10 (非常に良い)

Nikola

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Brand new hotel with all amenities.
2024 年 4 月に 3 泊滞在
Senior Director Executive Office からの返信 (投稿日 : 2024 年 4 月 16 日)
Dear Guest, thank you for your kind feedback from your recent stay with us. We are so glad to hear that you were satisfied based on the evaluation score we received. We look forward to welcoming you back to our hotel.

10/10 (非常に良い)

Ryan

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great hotel with incredible views. We had an awesome time!
2024 年 4 月に 4 泊滞在
Senior Director Executive Office からの返信 (投稿日 : 2024 年 5 月 1 日)
Dear Guest, thank you for your fantastic feedback from your recent stay with us. We are glad to hear that you enjoyed the view from your room. We look forward to welcoming you back to Groove Shinjuku.

10/10 (非常に良い)

Brandon

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff here was really out of this world. Every single person was incredibly kind everyday. We will for sure be coming back to this hotel next time. The dinning and bar were also spectacular. The views from any area including the room were amazing. I cannot praise the staff enough. Being an English speaker in Japan for the first time may seem intimidating but we were able to get anything we needed from the staff with some patience. Which again is an incredible experience as a guest in a foreign county. We can’t wait to come back to Japan!
2024 年 4 月に 5 泊滞在
Senior Director Executive Office からの返信 (投稿日 : 2024 年 4 月 16 日)
Dear Guest, thank you so much for this wonderful feedback from your recent stay at Groove Shinjuku. This is an amazing compliment and we are so proud of our team. We look forward to welcoming you back to our hotel in the near future.

10/10 (非常に良い)

Pascal

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
View was stunning. Location is perfect!!Pool and Gym missing :(
2024 年 4 月に 2 泊滞在
Senior Director Executive Office からの返信 (投稿日 : 2024 年 4 月 16 日)
Dear Guest, thank you for your kind feedback from your recent stay with us. We are so glad to hear that you were satisfied based on the evaluation score we received. We look forward to welcoming you back to our hotel.

10/10 (非常に良い)

TUNG、Newark

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location, close to everywhere
2024 年 4 月に 4 泊滞在
Senior Director Executive Office からの返信 (投稿日 : 2024 年 4 月 16 日)
Dear Guest, thank you for your kind feedback from your recent stay with us. We are so glad to hear that you were satisfied based on the evaluation score we received. We look forward to welcoming you back to our hotel.

10/10 (非常に良い)

Gan

2024 年 3 月に 1 泊滞在
Senior Director Executive Office からの返信 (投稿日 : 2024 年 5 月 1 日)
Dear Guest, thank you for your kind feedback from your recent stay with us. We are glad to hear that you were satisfied based on the evaluation score we received. We look forward to welcoming you back to our hotel.

10/10 (非常に良い)

Jane

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very nice and clean hotel. The staffs were very friendly. Breakfast was excellent!
2024 年 3 月に 1 泊滞在
Senior Director Executive Office からの返信 (投稿日 : 2024 年 4 月 16 日)
Dear Guest, thank you for your kind feedback from your recent stay with us. We are so glad to hear that you enjoyed our service and the breakfast. We look forward to welcoming you back to our hotel.

10/10 (非常に良い)

ELIAS

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I recommend it
2024 年 4 月に 4 泊滞在
Senior Director Executive Office からの返信 (投稿日 : 2024 年 4 月 16 日)
Dear Guest, thank you for your kind feedback from your recent stay with us. We are so glad to hear that you were satisfied based on the evaluation score we received. We look forward to welcoming you back to our hotel.

10/10 (非常に良い)

Gemma

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great place, quiet and amazing views. Really enjoyed my stay. Rooms are compact but perfect for 1-2 people
2024 年 4 月に 2 泊滞在
Senior Director Executive Office からの返信 (投稿日 : 2024 年 4 月 16 日)
Dear Guest, thank you for your great feedback from your recent stay with us. We are glad to hear that you enjoyed the room. We look forward to welcoming you back to Groove Shinjuku.

10/10 (非常に良い)

hetal prashant

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Exceptionally clean and beautiful rooms. Airport bus leaves right by it. Super convenient. Everything in walking distance. Staff is exceptionally helpful and humble. Beautiful entrance with life size live Sakura tree arrangement make it even more beautiful. It was my first visit to Tokyo staying at Groove made it memorable. I will be staying here in future with all my Japan trips from now on. Highly recommended it. So sad to leave today.
2024 年 3 月に 7 泊滞在
Senior Director Executive Office からの返信 (投稿日 : 2024 年 4 月 16 日)
Dear Guest, thank you for this wonderful feedback from your recent stay with us. This is an amazing compliment and we are thrilled to hear that you enjoyed the room, the location and the live Sakura tree arrangement. We look forward to welcoming you back to Groove Shinjuku in the near future.

10/10 (非常に良い)

Colton

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Our room was amazing with well thought out amenities. The view was incredible. The staff tried very hard to help but some were better English speakers than others which caused some long waits. The breakfast was awesome with so many options.
2024 年 4 月に 2 泊滞在
Senior Director Executive Office からの返信 (投稿日 : 2024 年 4 月 16 日)
Dear Guest, thank you for your kind feedback from your recent stay with us. We are glad to hear that you were satisfied based on the evaluation score 5* we received. We are also happy to hear that you enjoyed the room with views and our services. We look forward to welcoming you back to Groove Shinjuku.

10/10 (非常に良い)

Alexander

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nice modern hotel. English Friendly.
Senior Director Executive Office からの返信 (投稿日 : 2024 年 4 月 16 日)
Dear Guest, thank you for your kind feedback from your recent stay with us. We are glad to hear that you were satisfied based on the evaluation score 5* we received. We look forward to welcoming you back to Groove Shinjuku.

10/10 (非常に良い)

Raul

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
😉
2024 年 3 月に 2 泊滞在
Senior Director Executive Office からの返信 (投稿日 : 2024 年 4 月 16 日)
Dear Guest, thank you for your kind feedback from your recent stay with us. We are glad to hear that you were satisfied based on the evaluation score 5* we received. We look forward to welcoming you back to Groove Shinjuku.

10/10 (非常に良い)

Karen

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location, lots of stuff to walk around and see. nighttime can be pretty busy. Easy short walk to train station about 10 min Hotel lobby is up in the tower so keep in mind if you have a lot of luggage. Great size rooms and laundry facility. Worth it to get breakfast included.
2024 年 3 月に 1 泊滞在
Senior Director Executive Office からの返信 (投稿日 : 2024 年 4 月 1 日)
Dear Guest, thank you for your great feedback from your recent stay with us. We are glad to hear that you enjoyed the location, the room and the laundry/washing machines. We look forward to welcoming you back to our hotel.

10/10 (非常に良い)

Alexander

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 5 泊滞在
Senior Director Executive Office からの返信 (投稿日 : 2024 年 4 月 1 日)
Dear Guest, thank you for your kind feedback from your recent stay with us. We are so glad to hear that you were satisfied based on the evaluation score we received. We look forward to welcoming you back to our hotel.

10/10 (非常に良い)

Reynaldo

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 14 泊滞在
Senior Director Executive Office からの返信 (投稿日 : 2024 年 4 月 1 日)
Dear Guest, thank you for your kind feedback from your recent stay with us. We are so glad to hear that you were satisfied based on the evaluation score we received. We look forward to welcoming you back to our hotel.

10/10 (非常に良い)

Graeme

良かった点 : スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Senior Director Executive Office からの返信 (投稿日 : 2024 年 4 月 1 日)
Dear Guest, thank you for your kind feedback from your recent stay with us. We are so glad to hear that you were satisfied based on the evaluation score we received. We look forward to welcoming you back to our hotel.

10/10 (非常に良い)

Gayle、Soquel

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We decided to try a new hotel. It was a pleasant surprise. The staff were friendly and very helpful. The room was on the small size, but they were able to pack quite a bit I that space. The 28th floor view was spectacular. Breakfast was delicious . There were so many choices : both Western and Japanese. The room was clean and comfortable. One of the amenities We especially appreciated was the laundry room was 5 washer/ dryers. Heaven sent! There's information in the usage of the washer dryers on the hotel website . We would return again. Shinjuku station was 10-15 minute walk from the hotel.
2024 年 3 月に 4 泊滞在
Senior Director Executive Office からの返信 (投稿日 : 2024 年 3 月 28 日)
Dear Guest, thank you for taking the time to share your experience. We are glad that you are satisfied with the room and the laundry washer. We look forward to welcoming you back to our hotel.

10/10 (非常に良い)

Kevin

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Loved the view and the modern amenities. Everything was new and fresh. Would definitely recommend this hotel.
2024 年 3 月に 1 泊滞在
Senior Director Executive Office からの返信 (投稿日 : 2024 年 3 月 28 日)
Dear Guest, thank you for your wonderful feedback from your recent stay with us. We are so glad to hear that you were satisfied based on the evaluation score we received. We look forward to welcoming you back to our hotel.

10/10 (非常に良い)

Brennan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 3 泊滞在
Senior Director Executive Office からの返信 (投稿日 : 2024 年 3 月 28 日)
Dear Guest, thank you for your kind feedback from your recent stay with us. We are so glad to hear that you were satisfied based on the evaluation score we received. We look forward to welcoming you back to our hotel.

10/10 (非常に良い)

James

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Amazing place
2024 年 2 月に 1 泊滞在
Senior Director Executive Office からの返信 (投稿日 : 2024 年 3 月 28 日)
Dear Guest, thank you for your kind feedback from your recent stay with us. We are so glad to hear that you were satisfied based on the evaluation score we received. We look forward to welcoming you back to our hotel.

10/10 (非常に良い)

gillian

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location, great room with great views.
2024 年 3 月に 6 泊滞在
Senior Director Executive Office からの返信 (投稿日 : 2024 年 3 月 28 日)
Dear Guest, thank you for your kind feedback from your recent stay with us. We are so glad to hear that you enoyed the room and the location and you were satisfied based on the evaluation score we received. We look forward to welcoming you back to our hotel.

10/10 (非常に良い)

Cara

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
What a lovely stay. The room was so spacious with a gorgeous view. Great amenities.
2024 年 3 月に 4 泊滞在
Senior Director Executive Office からの返信 (投稿日 : 2024 年 3 月 28 日)
Dear Guest, thank you for your kind feedback from your recent stay with us. We are so glad to hear that you were satisfied based on the evaluation score we received. We look forward to welcoming you back to our hotel.