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Reviews of Best Western Plus Tin Wis Resort

2.5 out of 5
Best Western Plus Tin Wis Resort
1119 Pacific Rim Highway, Tofino, BC

Reviews

9.2

Wonderful

Rating 10 - Excellent. 673 out of 1005 reviews" "
Rating 8 - Good. 238 out of 1005 reviews" "
Rating 6 - Okay. 60 out of 1005 reviews" "
Rating 4 - Poor. 19 out of 1005 reviews" "
Rating 2 - Terrible. 15 out of 1005 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Arn

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful setting. Room was very good as were the staff
Stayed 2 nights in May 2024
Response from Guest Services on May 24, 2024
Thank you for your review, we are so glad you enjoyed your room and our staff! We hope to see you again soon!

8/10 Good

Sergei, Burnaby

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 4 nights in May 2024
Response from Guest Services on May 24, 2024
Thank you for your review, we hope to see you again soon!

8/10 Good

john paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Guest Services on May 24, 2024
Thank you for your review, we hope to see you again soon!

6/10 Okay

HS

Traveled with family
Disliked: Property conditions & facilities
In my opinion this property is over-rated and severely overpriced. It would benefit from a massive overhaul. Tofino itself was quite a disappointment and i wouldn't consider going back; it's a long drive for no appeal.
Stayed 1 night in May 2024
Response from Guest Services on May 22, 2024
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, we would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

4/10 Poor

David

Traveled with family and small children, Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Staff seem to not care at all for their guests. Every interaction it felt we bothered them. Are we?
Stayed 3 nights in May 2024
Response from Guest Services on May 21, 2024
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, we would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

8/10 Good

Paul John

Traveled with partner
Liked: Amenities
Disliked: Property conditions & facilities
The bathroom is tight, and when we enter theres a smell that we don't understand at all
Stayed 1 night in May 2024
Response from Guest Services on May 21, 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 Good

Suraj

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Overall we liked the hotel, room was clean, our door had some problems, so they upgraded to a bigger room which was great. Staff working at Brows social house restaurant needs improvement, they were harsh and some waiters needs to be changed.
Stayed 3 nights in May 2024
Response from Guest Services on May 21, 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Excellent

LARISA

Great location and service . Thank you
Stayed 3 nights in May 2024
Response from Guest Services on May 21, 2024
Thank you for your review, we hope to see you again soon!

10/10 Excellent

Siarhei

Liked: Cleanliness, staff & service, property conditions & facilities
Ocean view and access from the hotel
Stayed 6 nights in May 2024
Response from Guest Services on May 16, 2024
Thank you for your review, we are so glad you enjoyed the view and ocean access! We hope to see you again soon!

8/10 Good

Sarah

Traveled with family
Liked: Cleanliness, staff & service
Lovely property but unfortunately didn’t have a channel to watch Canucks in playoffs. 😩
Stayed 2 nights in May 2024
Response from Guest Services on May 14, 2024
Thank you for your review, we are glad you enjoyed our property! We are looking at adding more sports channels, hopefully we see you again soon!

10/10 Excellent

scott and billie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed all of the stay, wonderful family vacation.
Stayed 3 nights in May 2024
Response from Guest Services on May 13, 2024
Thank you for your review, we are so glad to hear you enjoyed your family vacation! We hope to see you again soon!

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Love the beach access. The rooms are clean and updated. The staff were friendly.
Stayed 3 nights in Mar 2024
Response from Guest Services on May 13, 2024
Thank you for your review, we are so glad you enjoyed the beach access and our clean rooms! We hope to see you again soon!

10/10 Excellent

Amanda

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the beachfront access. Beautiful location.
Stayed 3 nights in May 2024
Response from Guest Services on May 13, 2024
Thank you for your review, we are so glad you enjoyed the beachfront access and our location! We hope to see you again soon!

8/10 Good

Steve

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent in the service they provided. The food choice and quality were excellent. Access to the gardens abd the beach were also excellent
Stayed 2 nights in May 2024
Response from Guest Services on May 13, 2024
Thank you for your review, we are so glad you enjoyed your stay! We hope to see you again soon!

10/10 Excellent

Elizabeth, Little Britain

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel I have ever stayed in. New, clean, comfortable room with walk out to patio overlooking the ocean and a beautiful sandy beach to go for a walk. Clean bathroom and shower. Small kitchen with dishes. In hotel restaurant was amazing for both breakfast and lunch.
Stayed 2 nights in May 2024
Response from Guest Services on May 7, 2024
Thank you for your review! We are so glad to hear you had a great stay! We look forward to seeing you again soon.

10/10 Excellent

Marilyn, Perth

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed everting, especially the beach
Stayed 3 nights in Apr 2024
Response from Guest Services on May 3, 2024
Thank you for your review, we are so glad that you enjoyed your stay and the beach! We hope to see you again soon.

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service, property conditions & facilities
View is amazing, friendly staff, rooms are clean and it was quiet.
Stayed 2 nights in Apr 2024
Response from Guest Services on May 2, 2024
Thank you for your review! We are so glad to hear you enjoyed the view, the staff, and your clean room! We hope to see you again soon.

10/10 Excellent

Jiae

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Guest Services on Apr 30, 2024
Thank you for your review, we are so glad you enjoyed your stay and we hope to see you again soon!

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2024
Response from Guest Services on Apr 30, 2024
Thank you for your review, we are so glad you enjoyed your stay and we hope to see you again soon!

10/10 Excellent

Ken

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location on the beach is fabulous.
Stayed 2 nights in Apr 2024
Response from Guest Services on Apr 30, 2024
Thank you for your review, we are so glad you enjoyed your stay and we hope to see you again soon!

10/10 Excellent

José

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was very nice, the room has ocean views and the property was excellent,
Stayed 2 nights in Apr 2024
Response from Guest Services on Apr 30, 2024
Thank you for your review, we are so glad you enjoyed your stay and we hope to see you again soon!

10/10 Excellent

Ho Hyun

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.
Stayed 3 nights in Apr 2024
Response from Guest Services on Apr 30, 2024
Thank you for your review, we are so glad you enjoyed your stay and we hope to see you again soon!

10/10 Excellent

Marilyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great access to beach just outside our patio door
Stayed 2 nights in Apr 2024
Response from Guest Services on Apr 23, 2024
Thank you for your review, we are so glad you enjoyed your stay and we hope to see you again soon!

8/10 Good

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Guest Services on Apr 24, 2024
Thank you for your review, we hope to see you again soon!

10/10 Excellent

Chia lin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely love this place- our room opens up to the beach access and still has enough privacy. Clean and spacious. Very convenient free breakfast and restaurant on site, short distance to town for activities. Hotel staffs are friendly and helpful! We would definitely want to come back again!
Stayed 2 nights in Apr 2024
Response from front desk on Apr 22, 2024
Thank you for your feedback, we are so happy you enjoyed your time at the tinwis !

10/10 Excellent

Kamila

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice well kept resort staff was friendly and very helpful.
Stayed 2 nights in Apr 2024
Response from Guest Services on Apr 23, 2024
Thank you for your review, we are so glad you enjoyed your stay and our staff were helpful! We hope to see you again soon!

10/10 Excellent

Evan

Stayed 1 night in Apr 2024
Response from Guest Services on May 13, 2024
Thank you for your review, we hope to see you again soon!

10/10 Excellent

Kevin

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from front desk on Apr 20, 2024
Thank you for your feedback kevin, we hope to see you soon!

8/10 Good

Twila

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The surroundings are beautiful. Lots of trails and beach to explore. Our suite was very comfortable and quiet. We appreciated that a delicious breakfast buffet was included with our stay.
Stayed 2 nights in Apr 2024
Response from Guest Services on Apr 17, 2024
Thank you for your review, we are so glad you enjoyed your stay and breakfast! We hope to see you again soon!

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Guest Services on Apr 17, 2024
Thank you for your review, we hope to see you again soon!

10/10 Excellent

Sally

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting, great accommodations and well kept. Great to have a restaurant adjoining the hotel.
Stayed 3 nights in Apr 2024
Response from Guest Services on Apr 16, 2024
Thank you for your review, we are so glad you enjoyed your stay and we hope to see you again soon!

10/10 Excellent

Donald

Liked: Cleanliness
Stayed 4 nights in Apr 2024
Response from Guest Services on Apr 10, 2024
Thank you for your review, we hope to see you again soon!

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was exactly what I went there for… ocean and relaxing. Breakfast was top notch! Was a great stay all around. Staff was wonderful too.
Stayed 2 nights in Apr 2024
Response from Front desk on Apr 4, 2024
Thank you for your feedback lisa, we hope to see you in the future!

2/10 Terrible

Mostafa

Traveled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The Wi-Fi issue not been explain why to to long in. breakfast buffet so pournot much with 3 Strat not even fresh vegetables no eggs…….
Stayed 1 night in Apr 2024
Response from Guest Services on Apr 3, 2024
On behalf of our entire team, we would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

10/10 Excellent

Coleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from front desk on Apr 4, 2024
Thank you for your review, we hope to see you in the future!

10/10 Excellent

Bhupender

Response from front desk on Apr 21, 2024
Thanks for your feedback! We hope to see you soon in the future

10/10 Excellent

Brodie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Guest Services on Apr 2, 2024
Thank you for your review, we are so glad you enjoyed your stay and we hope to see you again soon!

10/10 Excellent

Preet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from FD on Apr 1, 2024
Thank you for your review . We look forward to a future stay with us !

10/10 Excellent

Bhupender

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended
Stayed 2 nights in Mar 2024
Response from Guest Services on Mar 31, 2024
thank you so much for your great review. we appreciate your feedback and look forward to welcome you again.

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities
The beach!
Stayed 2 nights in Mar 2024
Response from Front desk on Mar 29, 2024
Thank you for your feedback Gareth, we hope to see you in the future!

8/10 Good

Muriel

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location and view are awesome. Beautiful beach access.
Stayed 5 nights in Mar 2024
Response from Guest Services on Mar 26, 2024
Thank you for your review, we are so glad you enjoyed your stay and we hope to see you again soon!

2/10 Terrible

Tracy

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I canceled my reservation a month before the reservation date. But I was still charged on my credit card. Denied a refund and was told I had two bookings and only cancelled one of them. Why would I have two booking? Now I’m out and no vacation even happened
Stayed 3 nights in Mar 2024
Response from Guest Services on Mar 26, 2024
We are so sorry to hear of your dissatisfaction, unfortunately you will need to contact Expedia directly.

10/10 Excellent

Matthew

Stayed 2 nights in Mar 2024
Response from front desk on Apr 12, 2024
Thank you for your feedback matthew, we hope to see you in the fuure!

10/10 Excellent

Ching-hua

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buffet style breakfast is excellent.
Stayed 3 nights in Mar 2024
Response from Guest Services on Mar 18, 2024
Thank you for your review, we are so glad you enjoyed your stay and our breakfast! We hope to see you again soon.

10/10 Excellent

Mandy

Traveled with partner
Liked: Staff & service, property conditions & facilities
We had a great stay at the Tin Wis Resort - you simply cannot beat the location of this hotel. From the exceptionally friendly welcome, to the bright, clean and spacious room, everything was just top notch. The grounds are lovely, with lots of outdoor seating and places to bbq. The free breakfast (which changes daily) was a great added bonus. Will definitely be staying here again.
Stayed 3 nights in Mar 2024
Response from Guest Services on Mar 18, 2024
Thank you for your review, we are so glad you enjoyed your stay with us! We are happy to hear you will be staying again! We look forward to seeing you again.

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Beach view was so beautiful to see from patio. Could sit and watch the tide come in and out. Also able to walk the beach. Great location to town
Stayed 2 nights in Mar 2024
Response from hs on Mar 16, 2024
Thank you for your feed back Kelly, we hope to see you in the future!

10/10 Excellent

Keith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean and friendly staff. Beds were really comfortable. The beach was picturesque and beautiful and easily accessible.
Stayed 3 nights in Mar 2024
Response from hs on Mar 16, 2024
Thank you for your feedback Keith, hopefully we see you again in the future!

8/10 Good

Young, Burnaby

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Location is great. Beachfront - like you literally wake up and walk down to the beach. Fire pits and perfect spots to star gaze. Also the hotel is located pretty much halfway between Long Beach and Tofino town so you’re pretty central and have access to all areas. Would stay here again and recommend to folks looking for a spot with easy access to a beach.
Response from Guest Services on Mar 6, 2024
Thank you so much for your review! We are so glad you enjoyed our beachfront location! We hope to see you again soon!

8/10 Good

Jennifer

Stayed 3 nights in Mar 2024
Response from Guest Services on Mar 25, 2024
Thank you for your review, we hope to see you again soon!

10/10 Excellent

Frederick

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Reception was very customer oriented and accomodative.
Stayed 1 night in Mar 2024
Response from Guest Services on Mar 5, 2024
Thank you for your review, we are so glad you enjoyed your stay and we hope to see you again soon!