施設の正面

ザ ミル ハウス インの口コミ

4 out of 5
ザ ミル ハウス イン
Trebarwith Stand, Tintagel, England

口コミ

7.8

良い

評価 10 - 122 件の口コミ中 53 件が非常に良い" "
評価 8 - 122 件の口コミ中 33 件が良い" "
評価 6 - 122 件の口コミ中 15 件が普通" "
評価 4 - 122 件の口コミ中 11 件が不満" "
評価 2 - 122 件の口コミ中 10 件が非常に不満" "

7.2/10

清潔度

9.0/10

スタッフとサービス

7.6/10

設備とサービス

7.0/10

施設のコンディションと設備

7.0/10

環境への配慮

口コミ

10/10 (非常に良い)

Daniel

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The people are very friendly and happy to help. The food availability in the area is minimal but the food here is wonderful.
2024 年 5 月に 2 泊滞在

10/10 (非常に良い)

Susan

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Friendly and helpful staff
2024 年 4 月に 1 泊滞在
Markからの返信 (投稿日 : 2024 年 4 月 14 日)
Thanks so much for your lovely feedback, best wishes Mark

8/10 (良い)

John

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff were very welcoming and went above and beyond when my wife was not well.
2024 年 4 月に 2 泊滞在
Markからの返信 (投稿日 : 2024 年 4 月 8 日)
Thanks so much for your feedback. We do hope your wife has fully recovered.

8/10 (良い)

Karen

良かった点 : 清潔度、スタッフとサービス、設備とサービス
Lovely food, Basic but nice room, quiet noisy in the room from the bar but quite overnight.
2024 年 3 月に 1 泊滞在
Markからの返信 (投稿日 : 2024 年 3 月 5 日)
Thanks for your feedback, which is really appreciated. We hope to see you again. Best wishes Mark

6/10 (普通)

Darren

2024 年 1 月に 1 泊滞在
Markからの返信 (投稿日 : 2024 年 1 月 29 日)
Thanks so much for your feedback

8/10 (良い)

Gillian

良かった点 : 清潔度、スタッフとサービス
2023 年 12 月に 1 泊滞在
Mark Stjohnからの返信 (投稿日 : 2023 年 12 月 11 日)
Thanks so much for your lovely feedback.

10/10 (非常に良い)

Peter

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 11 月に 1 泊滞在
Stjohnからの返信 (投稿日 : 2023 年 11 月 14 日)
Thanks so much for your great feedback. Hope to see you again. Best wishes Mark

10/10 (非常に良い)

S s

2023 年 10 月に 1 泊滞在
Mark Stjohnからの返信 (投稿日 : 2023 年 10 月 10 日)
Thanks so much for your lovely feedback.

6/10 (普通)

paul

良かった点 : スタッフとサービス
Ok overnight stay
Service excellent from the owner, couldnt fault him at all. The room was slightly disappointing, could hear noise from other rooms. Not the cleanest either. Just needs the small things to make it that much better. On the positive side, food was amazing...but needs a bit of education on allergies.
2023 年 10 月に 1 泊滞在
Mark Stjohnからの返信 (投稿日 : 2023 年 10 月 10 日)
Thanks so much for your feedback, we are trying hard with the cleanliness of our rooms, but have been hampered by not having decorated last winter and spring as we had thought we had sold the hotel only to find out after 7 months the prospective purchasers couldn’t raise the money! Sorry about not having another toaster to toast the gluten free bread, we have now purchased another toaster to ensure this is possible.

10/10 (非常に良い)

Laura

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I loved the hot shower and the delicious dinner
2023 年 9 月に 1 泊滞在
Mark Stjohnからの返信 (投稿日 : 2023 年 9 月 22 日)
Thank you so much for such a lovely review, we hope to see you again.

4/10 (不満)

alex

カップルで旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Room was dusty and very tired. Floor had not been hoovered properly for a very long time. The whole building needs a refurbish. Staff were attentive and when i complained they tried to address the problems. However we heard nothing from management.. we will not be returning.
2023 年 9 月に 2 泊滞在
Mark Stjohnからの返信 (投稿日 : 2023 年 9 月 22 日)
Dear Alex, thank you for your comments and feedback. We do understand that some decorating urgently needs to be done and we shall address this in the low season. The problem has been caused by an abortive sale which was meant to happen during last winter and hence we didn’t do any decorating as we thought we were about to sell. The buyer kept us off the market from September 2022 to March 2023 and then pulled out of the sale. All very frustrating and the cause of these negative reviews.

6/10 (普通)

Rob

ペット同伴の旅行, カップルで旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度
The site is great and the staff lovely, but the building could do with some TLC
2023 年 9 月に 1 泊滞在
Mark Stjohnからの返信 (投稿日 : 2023 年 9 月 19 日)
Many thanks for your feedback, unfortunately we didn’t do any decorating over the winter months, because we thought we had sold the business but the buyer pulled out in March after keeping us off the market for 7 months.

8/10 (良い)

Kate

グループ旅行
良かった点 : スタッフとサービス、施設のコンディションと設備
Very friendly and helpful staff, excellent evening meal and breakfast . Perfect stop for walking the SWCP
2023 年 9 月に 1 泊滞在
Mark Stjohnからの返信 (投稿日 : 2023 年 9 月 17 日)
Thanks so much for your lovely feedback, which is greatly appreciated.

8/10 (良い)

Jackson

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 8 月に 1 泊滞在
Mark Stjohnからの返信 (投稿日 : 2023 年 9 月 17 日)
Thanks so much for your feedback, which is really appreciated.

8/10 (良い)

Bill

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Quaint 18 century mill conversion. Stairs were a bit difficult for me as I have some mobility problems. Staff were excellent, but disapointed in some aspects of the food.
2023 年 9 月に 3 泊滞在
Mark Stjohnからの返信 (投稿日 : 2023 年 9 月 17 日)
Thanks so much for your feedback, which is really appreciated.

10/10 (非常に良い)

Kim

2023 年 9 月に 1 泊滞在
Mark Stjohnからの返信 (投稿日 : 2023 年 9 月 4 日)
Thanks so much for your feedback, Kim best wishes Mark

10/10 (非常に良い)

kevin

2023 年 7 月に 1 泊滞在
MarkStjohnからの返信 (投稿日 : 2023 年 9 月 17 日)
Thanks so much for your feedback, really appreciated.

10/10 (非常に良い)

Paul

2023 年 7 月に 1 泊滞在

2/10 (非常に不満)

Paul

2023 年 7 月に 1 泊滞在

8/10 (良い)

Philip

良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
2023 年 7 月に 1 泊滞在

8/10 (良い)

Neil

家族旅行
良かった点 : 清潔度、スタッフとサービス
Quaint little place, nice staff and good food. The only thing letting it down was it needed some TLC.
2023 年 7 月に 1 泊滞在

10/10 (非常に良い)

Keith

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Excellent base for exploring Cornwall
A wonderful find. We stayed for 4 nights and used The Mill House Inn as our base. Welcoming staff; superb breakfasts and evening meal; fine choice of beers. Good value for money.
2023 年 7 月に 4 泊滞在

10/10 (非常に良い)

Carol

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Character pub
Overnight stay, clean and comfortable, goid food friendly staff
2023 年 7 月に 1 泊滞在

4/10 (不満)

linda

カップルで旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
The food here is excellent staff good our room was small but clean the rest of the property was shabby and needed a good clean and decorating. We had to cut our holiday short but would not have enjoyed staying here anyway another night. If you cannot climb steep stairs this is not for you.
2023 年 7 月に 2 泊滞在

10/10 (非常に良い)

Emily

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Characterful hotel in a fantastic location. Great food and service. Amazing breakfast.
2023 年 6 月に 3 泊滞在

10/10 (非常に良い)

howard

良かった点 : スタッフとサービス、施設のコンディションと設備
Lovely property located in a quaint village. The owner is most attentive and welcoming. Would highly recommend ….and the restaurant is clean with attractive prices and a varied menu.
2023 年 7 月に 1 泊滞在

6/10 (普通)

Anca

家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
Biggest mistake not reading the bad reviews properly, everything is spot on. We did not expect much as we knew we are in the country side and is an Inn place, but God I have never seen a property so dirty such as this place and I do not understand how is advertised and sold online. This place it is tidy but very dirty. First of all the smell that hits you, and then the filthy carpets/floors and doors at all the entrances, such a dirty kettle with water left from a previous use. It is so much to say about this place but not enough characters to write more. The only good thing about this place are the two members of staff really polite, and another thing is the clean sheets, they are probably delivered from a laundrette as they were delivery bags on the coridors, but thats it. The rest is a shock.
2023 年 6 月に 1 泊滞在

8/10 (良い)

George

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2023 年 6 月に 1 泊滞在
Mark Stjohnからの返信 (投稿日 : 2023 年 6 月 21 日)
Thanks so much for your feedback.

6/10 (普通)

kenneth

家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
the rooms look like they haven't been thoroughly cleaned in 10 years, very dusty, carpets dirty, cobwebs everywhere. the staff were friendly, the food was fine, but the building and patio area are tired. needs a major sprucing up!!!
2023 年 5 月に 2 泊滞在

10/10 (非常に良い)

Adrian

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Delightful overnight stop.
Loved our short stay at this hotel, my type of place, a bit quirky and out of the way, but not far from where you want to visit. Steepish uneven staircases won't suit everyone, but room was clean and comfortable, food was excellent and service great. No, there aren't table cloths or candles on the tables in the restaurant, it's not 'chic' like that, but it's full of character and homely, and as mentioned the food was exceptional.
2023 年 6 月に 1 泊滞在

2/10 (非常に不満)

LES

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Rustic but dirty
We love staying in places with history but this placed needed a deep cleaning. Dusty, cobwebs and items left by previous guests. Obvious that covid cleaning is non-existant.
2023 年 6 月に 1 泊滞在

4/10 (不満)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備、客室の快適度
Shabby
This old building looks good from the outside, but don't be fooled. It's very rundown and shabby inside. Our room was tiny and very poor value for the price. I had to duck my head to walk the hallways. Breakfast is good and staff are nice.
2023 年 5 月に 1 泊滞在

6/10 (普通)

宿泊されたお客様

気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
More cleaning needed - decor was shabby
The breakfast was excellent. The room needed a good spring clean and the bathroom needed a spring clean too. Walls needed washing and there was thick dust on the blind. The rooms needed redecoration really.
2023 年 5 月に 1 泊滞在

4/10 (不満)

Joy

家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
Our room was so dirty. There were multiple cobwebs and spiders. A layer of dust was on the lamps, side tables, doors, trim work, around the shower inside and out and the carpet was old and dirty. I like old and even quirky with different levels of an old building. But to have it be dirty is disgusting. The old mattress did not have anything other than a sheet over it. When I shut the curtains, there was an insect in the folds. I was hesitant to eat breakfast after seeing the state of the room, but we tried it and there was a great selection. But again, dirty walls, cobwebs behind the log burner, dirty tea pot spout. I’m sure this would be a great place if only it were clean.

4/10 (不満)

Michael

気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
2023 年 4 月に 1 泊滞在
Markからの返信 (投稿日 : 2023 年 4 月 24 日)
So sorry you gave us a bad review, but I have no idea who you are and why you gave us a poor score? Best wishes Mark

2/10 (非常に不満)

Amanda

2023 年 4 月に 2 泊滞在

10/10 (非常に良い)

Emma

2023 年 4 月に 1 泊滞在
Markからの返信 (投稿日 : 2023 年 4 月 11 日)
Thanks so much for your lovely feedback

6/10 (普通)

宿泊されたお客様

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
Night away with the wife and kids
Love where the hotel is set, but not sure i can stay here again. Rooms are dirty and cutlery was pretty dirty too
2023 年 3 月に 1 泊滞在
Markからの返信 (投稿日 : 2023 年 3 月 27 日)
Sorry about your room and cutlery? Which room did you stay in? Best wishes Mark

10/10 (非常に良い)

Mark

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Quaint stay.
Very friendly welcome. Cute room. Warm and cosy.
2023 年 3 月に 1 泊滞在
Markからの返信 (投稿日 : 2023 年 4 月 11 日)
Thanks so much for your wonderful feedback.

10/10 (非常に良い)

Helen

2023 年 3 月に 1 泊滞在
Markからの返信 (投稿日 : 2023 年 3 月 27 日)
Thanks so much for your review. Best wishes Mark

10/10 (非常に良い)

Claire

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
100% the best stay we’ve had
Our stay was amazing, the room was comfortable and the shower was large. The room was full of character. Drinks in the bar was great, entertaining and super friendly, we really felt welcomed. We ate at the restaurant and the food was incredible, breakfast was the best breakfast we’ve ever had. The price is fantastic, I am so glad we’ve found this gem of a place because we sure will be back!
2023 年 2 月に 1 泊滞在
Mark からの返信 (投稿日 : 2023 年 2 月 26 日)
Thanks so much Claire for your lovely review, which is really appreciated. We look forward to seeing you again. Best wishes Mark

2/10 (非常に不満)

PATRYCJA

2023 年 2 月に 2 泊滞在

10/10 (非常に良い)

Rachel

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
cosy stay
quirky place to stay , Friendly and helpful staff
2022 年 11 月に 2 泊滞在

10/10 (非常に良い)

alan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great place to stay
Amazingly close to Tintagel, very friendly staff and great breakfast
2022 年 10 月に 1 泊滞在

10/10 (非常に良い)

James

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
The Mill House Inn
Found this gem on the internet for one night of a tour of the Southwest. Sensibly restored old mill retaining so much of the original character. Comfortable well-equipped rooms and lovely food served by friendly people.
2022 年 10 月に 1 泊滞在

10/10 (非常に良い)

Helen

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Comfortable stay in a great location
Had a lovely stay at the Mill House. e booked for two days but decided to add on another two nights. Our double room was small but comfortable. Staff were welcoming and helpful. We ate here every evening too and the food as great. Breakfasts were lovely. I'd definitely stay again!
2022 年 9 月に 2 泊滞在

10/10 (非常に良い)

Lee

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nice and friendly and relaxed , just what i was after.
2022 年 9 月に 3 泊滞在

2/10 (非常に不満)

Timothy

気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Tired, Neglected, Tatty, Unloved
My partner and I stayed for one night with our dog, Lizzie. We were booked into the attached self-contained cottage and we're looking forward to a comfortable stay. On arrival the owner advised that dogs were not allowed in the cottage (this was not mentioned on thehotels.com website, which stated ‘dog friendly’). We made the owner aware of this who reluctantly acknowledge the situation, grabbed the key and lead us to the cottage. The cottage is on 2 levels, was a hot day and none of the windows had been opened ahead of time and was extremely over heated, smelt stuffy and was unclean in many areas. The wooden blinds on the window were damaged, the two seater small sofa was a second hand item covered by a dark coloured tatty throw. The refrigerator in the room was old and made a loud buzzing sound. The television was small, bottom end wall mounted. Downstairs into the bedroom was a cooler but damp smell, un-ventilated space, with all windows closed. The carpet was dark blue low quality, aged. An electric portable radiator, very old, illuminated the room with a spark every time the thermostat clicked. The bathroom window recessed into a deep wall, unreachable to open it. The towel rail was running flat out hot, with a broken thermostatic valve meaning it could not be shut off. Everything about this cottage was low quality, tired, neglected, but rented out at £200 per night. The hotel screamed lack of maintenance, what is tatty, unloved and in need of repairs everywhere.
2022 年 7 月に 1 泊滞在

8/10 (良い)

Elise

グループ旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
We enjoyed our stay and everyone was very helpful
2022 年 7 月に 1 泊滞在
Mark からの返信 (投稿日 : 2022 年 7 月 6 日)
Thanks so much for your lovely feedback.

10/10 (非常に良い)

Michael

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Lovely setting by the mill stream. Nice bright family room. Delicious food - very good breakfast.
2022 年 7 月に 1 泊滞在
Markからの返信 (投稿日 : 2022 年 7 月 6 日)
Thanks so much for your lovely feedback.