We visited Balsam on the Betsie for a special winter retreat and we all had a wonderful time! The beds were very comfortable, the fireplace was beautiful, the kitchen well stocked. There were plenty of places to sleep and blankets to keep warm. The game room was a great place to hang out with the kids, especially since it was winter. The trail to the river was beautiful, and the grandkids enjoyed throwing snow balls into the river. The location is very peaceful and quiet. Crystal Mountain Resort was just a few minutes away and we enjoyed dinner there in one of their igloos. David was very polite and responsive and we appreciated his hospitality. We completely enjoyed our stay and highly recommend!!