トマス ヴァイアダクト オベリスク周辺のホテル

「Nice」

「Clean room, excellent staff, bar/restaurant was great! So many places nearby, including the mall. I really enjoyed my stay! Will definitely stay here again :)」

「In general it was good. Breakfast area was messy and slowly replenished when food runs out. Cleaning was understaffed. Sofa bed was uncomfortable and old with malfunctioning springs 」

「.」

「Did not get breakfast 」

「Si」

「First of all, when we checked in we were not told where the elevators were. We were walking around, lugging our suitcases and exhausted. Someone asked what we were looking for and he directed us to the elevators. Turns out they were the wrong ones and had to walk halfway around the hotel to find the correct ones. Also, the benches in the restaurant area are peeling. It is something that needs to be addressed. 」

「フロントのスタッフさんが、チェックイン前の荷物の預かりと、翌朝の出発の相談にのってくれました。親切丁寧でした、」

「My room was not clean, the bed was particularly nasty and should not be in rotation. After calling the front desk I was initially denied a room change by the young lady working the desk, then I called corporate and suddenly they had a room. However, I asked management to inspect before I moved again and that room had the same issue and they could not get me another room. After a couple of hours the assistant manager spoke with the Manager and she agreed to fully refund the room, she was pleasant...

「Everything about the stay was great. Front receptionist was friendly. The room was clean and everything was stocked. Breakfast was great. The only complaint I have is the hallway had a smell to it but besides that everything was amazing, I would definitely stay here again. 」