ザ ブルー マウンテンズのプールのあるホテル

「　good」

「 doesn’t look anything like the pictures. It’s a very old hotel, and the beds are not comfortable—they sink in the middle. The rooms smell bad, and the outdoor areas are completely run down. It’s very expensive for what it is. On top of that, when I arrived, there was a beeping sound from the fire alarm in the middle of the room, and I had to waste time waiting for someone to fix it. Also, the person who greeted me at the front desk was not friendly or welcoming at all」

「The Staff, while trying to be helpful was not well trained and it took a very long time to get any resolution for our reservations that they could not fulfill as booked. Overall the place is old and run-down… maybe 3 stars… including the rooms.」

「Staff not so helpful」

「As a light sleeper the beds were too squeaky and could near everything outside in the hallways」

「Cleaning staff and front desk were very pleasant. Thank you」

「絶好の天気で、素敵な観光ができました」