「The staff seemed completely unprepared for Mother’s Day weekend. We were told that we could check in early and then when our room is ready, they would give us a call at 4 PM. 4 PM comes around no call. 5 PM comes around no call. We call the hotel and they tell us we have to come back in and register again. During initial registration and second registration, the staff had no problem, yelling at guests and being completely unprofessional and rude. I am actually flabbergasted that this was a...
「The staff seemed completely unprepared for Mother’s Day weekend. We were told that we could check in early and then when our room is ready, they would give us a call at 4 PM. 4 PM comes around no call. 5 PM comes around no call. We call the hotel and they tell us we have to come back in and register again. During initial registration and second registration, the staff had no problem, yelling at guests and being completely unprofessional and rude. I am actually flabbergasted that this was a...
Patrick