Tenganan Vacations from ￥97,311

We had wonderful experience here and the property was very unique with a private pool, nature friendly and staff was exceptionally good. I would rate this at 10 out of 10.

Great staff, particularly Nofi and Romi (spelling?) at the front desk. Wonderful room, restaurant and area. Worth getting a private pool room. Tour was great with Nofi and the offering with Romi. Thanks to all the staff. We really enjoyed our stay.

The room- not clean, rusty fittings. Dirty and stained carpet, Laminated floating floor in room lifting and past it’s used by date Dirty stained sheets on bed Dirty stained bath towels Shower has frosted glass that is part of the balcony- so person showering seen from any angle outside. Upstairs shower with visible lime scale and rust Sink downstairs with broken tap And rust Hot water non existent Both bathrooms covered in mysterious splatters Staff polite enough but not welcoming Spa on room deck old and dirty and visible by anyone looking up from the pool or any room Pictures on website do not match the actual quality of the hotel. Pool on rooftop poorly maintained, tiles broken around pool and definitely not as advertised, as well as the view definitely not as advertised. Restaurant and bar closed and had obvious damage. Plunge pools on other room balcony’s visibly dirty and coated in algae. Hotel gym closed for renovations and three pieces of gym equipment passed their used by date out in foyer for use We left after first night Refund of further nights denied. Expedia contacted and they tried to contact the crystal on our behalf and their calls were left unanswered.

An incredible mix of luxury and value. Set in a beautiful ricefield along the famous Ricefield walk pathway, the hotel is a hidden gem. Ideal for groups and extended stays, as the rooms are gigantic and incredibly well appointed. Staff were Johnny-on -the-spot and helpful. Being the pillion on the back of motorbikes to access the property was a bit offputting at first, but became a fun part of the adventure. My only criticism is that the smooth finished wood for the interior stairwells are a bit hazardous for those with limited mobility or who are simply inattentive when descending them.