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"It's the only hotel normally available on Expedia in Eberswalde. It's clean, the rooms are good, there is no reception but we are immediately informed about that. In my several stays lasting more than 2 days, the problem was that the rooms are NEVER made up during the stay. At the point that twice I had to go to the local Rossman to buy soap and toilet paper. During my last stay, I had even put their new fancy "Time to refresh" mark over the handle door, it was 8am, someone was cleaning up the neighboring room... but when I was back around 5pm, the room had not been visited. Since there is no reception, I tried to go to the bar/breakfast room downstairs, but it was locked... Rossman saved me again, but that's not the way it should be!"