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"Lovely hotel, returning customers New systems introduced day we arrived- staff very preoccupied and rattled,no greeting when arrived, felt we were completely in the way and an inconvenience to the receptionist, and this continued when we went to the bar - card machines not working and staff stressed and said they wanted to go home ! In the morning, housekeeping tried to get in room several times- trying to again blame the new systems Hotel management - the new systems are not a good customer experience , ruined our stay "

"Great hotel"

"All good"

"I stay all over the UK and this was the most expensive breakfast I’ve seen. Don’t even pay that price in London!!"

"Unable to get an appointment for Spa "

"Lovely clean room. Really nice complimentary breakfast and the staff all smiley and helpful. I didn’t use the gym or laundry so can’t comment on that. Very centrally located. Caird Hall, McManus Museum, Abertay University and main shopping area all within 5 mins walk. Parking available at hotel but also plenty of car parks nearby. "

"Very friendly staff, lovely location "

"Only stayed one night. Staff friendly. Room clean and comfortable. Useful parking free and right on site."

"A nice stay, clean rooms and very polite staff. Breakfast was basic but well priced. "