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「Our experience began on a positive note when we were greeted by the hotel driver upon arrival. The van was very nice, clean, and comfortably air-conditioned, and the driver was professional and courteous. Upon arriving at the hotel, it was apparent that the property has a rustic charm but is also in need of updates and renovations. The check-in process was smooth and efficient, and the staff was helpful, professional, and welcoming. Our rooms were ready upon arrival, allowing us to drop off our...

「The experience since we got there was horrible. The rooms were not what was seen in the pictures. The lighting was horrible, no plugs to charge available, the staff was very un welcoming and not helpful at all the hotel smelled a lot like mildew and next morning it was raining inside the hotel. We stayed the night and left besides the property manager was rude and practically kicked us out of the hotel. Not trying to accommodate us at all. Next morning we found the hallways flooded by rain and...

「La entrada es sumamente bonita y diferente de la de otros hoteles. El servicio de shuttle de aeropuerto es muy cómodo. Sí tu desayunas en aeropuerto no hay problema aunque el desayuno no este incluido. Es muy recomendable este hotel.」

「Very basic rooms. In general the place is poorly maintained. Staff was friendly.」

「Todo bien!!」