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"Very professional staff! The property really allows you to be immersed in Japanese culture!"

"今までのルートインとは違っていました。シティホテル と言えると思います。"

"Very kind and attentive staff. Everything was clean and very comfortable for us. "

"I liked the rooms and the Personal staff was very Kind. 10/10 would reccomend when you Need to get out of the masses of people "

"Convenient location (base of Takeda Castle and you can hike up there, old city just right next to it), friendly staffs, and the room is tastefully decorated. In addition, the restaurant right next to it offers one of the best meals I have ever had. What more can you ask for?"

"Clean, quiet hotel. The most comfortable beds we have slept in during our trip "

"Staff unfriendly, No English at all. The center air conditions in my room was no cold air comes out. A small portable air conditioner with very little cold air. The room was very hot . Not even little coffee for me to drink in the morning. I think their cup in the room never been washed, I used their cup to drink water in the morning, I had stomach pain and diarrhea in the noon time. Etc. I would never live there again. "

"Although close to the station, very quiet. "