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Reviews of Hotel La Palapa

3 out of 5
Hotel La Palapa
25 Meters Norte de la Rotonda, Tamarindo, Guanacaste

Reviews

9.2

Wonderful

Rating 10 - Excellent. 221 out of 306 reviews" "
Rating 8 - Good. 51 out of 306 reviews" "
Rating 6 - Okay. 22 out of 306 reviews" "
Rating 4 - Poor. 8 out of 306 reviews" "
Rating 2 - Terrible. 4 out of 306 reviews" "

9.2/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Flor

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Small hotel with only 7 rooms and just steps away from the beach. Loved the location, close to restaurants and other shops. Great staff, especially Rolando, very nice person. The only issue was the toilet, the whole bathroom system needs to be updated… but we will definitely go back!
Stayed 4 nights in May 2024
Response from Rolando on May 12, 2024
Thank you Flor, we really appreciate that and will pay attention on the bathroom system these dates Cheers Rolando

10/10 Excellent

sandra, tyler

Liked: Cleanliness, staff & service, property conditions & facilities
We love this place for the convent location on the beach and in the middle of town with all the shopping and restaurants outside your door. Offers a clean room and air-conditioning. As many of the small properties in Tamarindo, you can NOT flush toilet paper in the toilet. The large hotels and condo do have plumbing facilities that allow you to flush the paper.
Stayed 4 nights in Apr 2024
Response from Rolando on May 12, 2024
Thank you Sandra for understanding, we very close to the beach and that it is why no toilet paper inside, just in the baskett , cheers Rolando

6/10 Okay

jackie

Liked: Staff & service
Stayed 2 nights in May 2024
Response from Rolando on May 14, 2024
Thank you Jackie for staying at La Palapa hotel Cheers Rolando

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We love this place! This was our second stay and you just can’t beat the location! Our room captures the beauty of the ocean only steps from the beach with plenty of lounge chairs and restaurant just steps away. Staff are extremely friendly, knowledgeable, and accommodating. Make sure to get a massage right there on the beach.
Stayed 1 night in Apr 2024
Response from audrey on May 5, 2024
Dear JessicaThank you four wonderfull feed back. We are happy you enjoyed our place on the beach!!We hope to see you again.Have a great day

8/10 Good

Kerrilee

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Unique little place right on the beach.
Stayed 1 night in Apr 2024
Response from Rolando on Apr 20, 2024
thank you very much, we really appreciate your opinion Cheers Rolando

10/10 Excellent

Brett

Traveled with partner
Liked: Cleanliness, staff & service
The location of this property was fantastic and the staff was super friendly and helpful. The rooms were clean and right on the beach. Great place to stay.
Stayed 4 nights in Mar 2024
Response from Rolando on Apr 2, 2024
Hello Brett Thank you for your feedback , we really appreciate that and hope to see you back Cheers Rolando

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager Rolando was very accomodating in lining up transportation for us. My impression was he loved to make folks happy. Super good vibe at La Palapa
Stayed 4 nights in Mar 2024
Response from Rolando on Mar 28, 2024
Hola Richard Thank you very much for your feedback, we really appreciate that Cheers Rolando

10/10 Excellent

Joseph

Liked: Staff & service, property conditions & facilities
Karla and Rolando along with all staff associated with this absolute gem of an establishment are the essence of Costa Rica.
Stayed 4 nights in Feb 2024
Response from Rolando on Mar 1, 2024
Hey Joseph Thank you very much fort staying in La Palapa, we hope to see you next time in the future Cheers Rolando

10/10 Excellent

Scott

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property. Rolando and Carla were very helpful and nice. Walkable to shops and restraunts. Breakfast at Bon Appetit was great!
Stayed 1 night in Feb 2024
Response from rolando on Feb 18, 2024
Hola Scott Thank you for your feedback, we hope to see you back in the future cheers Rolando

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dont hesitate to book! Right on the beach. Great boutique hotel. Lots of dining options around the area. We met lots of returning guests that have been going there for years. Rolando and Carla were amazing. Thank you for your hospitality. Pura Vida
Response from Rolando on Feb 4, 2024
Hola Claudia Thank you very much for your feedback,. we hope to see you back again Cheers Rolando

10/10 Excellent

Bob

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Third time staying at Hotel La Palapa
This is our third time staying at Hotel La Palapa which probably says more than anything else I can say! The staff is great, the rooms are clean and the beach is just steps away.
View from in front of La Palapa
Another magnificent sunset at La Palapa
Stayed 8 nights in Jan 2024
Response from Rolando on Feb 2, 2024
Thank you Bob , we like to have you here anytime of the year Cheers Rolando

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A piece of paradise.
The room was amazing and right on the beach. The staff was friendly and helpful. We had a wonderful stay
Stayed 1 night in Jan 2024
Response from Rolando on Jan 27, 2024
thank you Gary !! we hope to see you back again in the future Cheers Rolando

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Jan 2024
Response from Rolando on Jan 27, 2024
Thank you Jhon , see you next time Cheers Rolando

10/10 Excellent

Craig, chesterfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from audrey on Jan 29, 2024
Dear CraigThank you for your feedback.we hope to see you again.Have a great day

10/10 Excellent

Eden

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is right on the beach! It has its own parking and its own private area with chairs and hammocks. It is right next to a restaurant and on a Saturday night we could hear distant music (not from the restaurant). Suite 1 is spacious with just about a full kitchen, and the A/C worked well. Staff is really nice. Would definitely stay here again if we're looking for the energy of Tamarindo.
Stayed 1 night in Jan 2024
Response from Rolando on Jan 27, 2024
Thank you Eden , we ll be very happy to have you here againCheers Rolando

10/10 Excellent

Scott

Stayed 1 night in Jan 2024
Response from audrey on Jan 29, 2024
Dear ScottThank you for your feedback.We hope to see you again.best regards

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing experience very cool and unique environment and excellent staff, beach and restaurants all within a 10 block radius Highly recommended!
Stayed 1 night in Jan 2024
Response from audrey on Jan 29, 2024
Dear MichealThank you for your feedback.We are pleased you enjoyed our place on the beachbest regards

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location on beach and action in city
This was a great place, especially for the money. Right in the center of the beach and when you walk outside you are in the middle of all the action as far as walking the city. The bungalows are small but really nice. We had one of the upgraded ground floor rooms first two nights we loved (walls orange in picture). The last night we switched to another room that wasn't upgraded as not available and it was to small, knees pressed against bathroom wall when using the toilet, there was as step down in middle of room somewhat dangerous and removed space from room. The restaurant is very pricey but the food was good, especially the fried red snapper! Two for one drinks all day and nice lounge chair area is a plus. We walked entire beach and if I had to choose again from the beachfront hotels anywhere close to this price range in this prime location this would be the one
Stayed 1 night in Nov 2023
Response from audrey on Jan 29, 2024
Dear WillliamThank you for your feedback!!We have already plan to improve the bathroom for standar room.best regards

10/10 Excellent

Bobbi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Toes in the sand
We loved the hotel. Not fancy but very comfortable. As a small hotel, you feel like part of the family. Rooms are not large but they make a great use of the space available. Our favorite aspect was as soon as you walk off your patio your toes in the sand
Stayed 2 nights in Nov 2023
Response from rolando on Dec 5, 2023
Hola Bobbi Greetings from La Palapa hotel, it was a pleasure to have here for few nights, we hope to see you next time Cheers Rolando

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From reception to departure, staff goes above and beyond to take care of you. The location cannot be beat. The room was fabulous! The grounds are remarkably clean and constantly maintained. And if you get a chance to treat yourself, get a massage from the ladies that operate on site. Magic hands!
Stayed 2 nights in Nov 2023
Response from Rolando on Dec 5, 2023
Hola Jessica Thank you very much for your feedback, we hope to see you back again in the future

10/10 Excellent

Erin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was ideal for our family. It had everything we needed at a fair price. The staff was friendly and was there for us if we had any questions or needs. It has beautiful grounds and is right next to the beach. I highly recommend it to anyone looking for something practical in a perfect location.
Stayed 5 nights in Nov 2023
Response from Rolando on Dec 1, 2023
Hello Erin Greetings from La Palapa hotel, thank you for your feedback, we are glad that you had a great time here and hope to see you back in the future Cheers Rolando Guzman reservations

10/10 Excellent

Ravneet, Surrey

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing experience. Carla was such a darling. Everybody working there was so nice and friendly and made us feel like home. Our room was right on the beach. The massage service was great. The food is really good.
Stayed 5 nights in Nov 2023
Response from Rolando on Nov 30, 2023
Hola Ravneet Greetings from La Palapa hotel Thank you for your feedback, we hope to see you back again in the future Cheers Rolando

10/10 Excellent

Akenese

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beachfront Paradise
Stayed in Studio 1 & 2. Both are perfect for a beachside getaway. Ronaldo, Carla and everyone are so helpful and friendly. Central to beach, restaurants and shops. Can’t wait to come back.
Stayed 3 nights in Nov 2023
Response from Rolando on Nov 21, 2023
Hola from La Palapa Thank you very much and we hope to see you back pretty soon Cheers Rolando

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing place! Room was perfect, comfortable and clean. Easy access to the beach, restaraunts, and shopping. Wonderful staff, can't say enough good things about our stay. La Palapa is our idea of paradise! Rolando was the absolute best, accomodated everything we needed, arranged all of our excellent experiences on excursions, and had advice for where to go and what to see. He made our stay something special, and we look forward to coming back to visit!!!
Stayed 7 nights in Oct 2023
Response from audrey on Oct 30, 2023
Dear StevenThank you for your wonderfull feedback.We are pleased you had a good time in our small hotel on the beach!!We hope to see you again. have a great day!

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly, helpful & flexible. Loved the beach chairs & hammocks! Thanks for a great stay.
Stayed 1 night in Oct 2023
Response from audrey on Oct 21, 2023
Dear RobertThank you for your feedback!We are very pleased that you enjoyed your stay at our place on the beach!We hope to see again.Have a great dayaudrey

10/10 Excellent

Cynthia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This was the cutest beach stay! We absolutely loved the beachy “surf shack” vibe (this was a good thing to us). It may not be for everyone, but it was perfect for my friend and I for a couple nights. It is very humid here and the AC worked great and we stayed cool inside. The room was very clean, however there is a noticable mild musty/moldy smell when you first walk in, so if you are sensitive to that just be aware. The staff were all very friendly and accomodating, included breakfast was very good, food & drinks were reasonably priced. On of our favorite parts was the walkability to shopping, brewery, other restaurants. It is right in center of all of that. Rolando’s communication with me weeks prior leading up to stay until check out was outstanding. He really goes above and beyond to make you feel welcome and comfortable. He helped arrange transportation for both my friend and I to the hotel arriving from different places. His attention to detail made a huge difference. I will definitely be back and will stay here again.
Stayed 2 nights in Oct 2023
Response from Rolando on Oct 11, 2023
Hola Cynthia Thank you very much for your feedback, we were very happy to assist you anytime and for next time as welll Cheers Rolando

10/10 Excellent

Leif

Stayed 1 night in Sep 2023
Response from rolando on Oct 7, 2023
Thank you Leif , we really appreciate your feedback Cheers Rolando

6/10 Okay

Adriana

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
.
Stayed 1 night in Oct 2023
Response from rolando on Oct 6, 2023
gracias Adriana por tus comentarios saludosRolando

10/10 Excellent

Katie

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a convenient location to wverything in downtown Tamarindo and right on the beach! The staff was always friendly and willing to help. The hotel puppy was adorable and the cutest greeter I've ever seen! We had such a great experience that we extended our stay 1 night.
Stayed 2 nights in Sep 2023
Response from rolo on Oct 3, 2023
Thank you Katie we really appreciate that, Milou the puppy say hi to you and hope to see you back again Cheers Rolando

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location… steps from the ocean and walkable to many restaurants etc. Bed (garden) and pillows (thin) could use an update though.
Stayed 2 nights in Sep 2023
Response from rolo on Oct 3, 2023
Thank you for your feedback Cheers Rolando

10/10 Excellent

Steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a small well managed hotel right on the beautiful beach. The staff are very helpful and enjoyable. The location is excellent, It fronts the the small town strip and on the backside, the beach. Best to go off season, to avoid the crowds, as we did. Wish we didn't have to leave. Pura Vida!
Stayed 6 nights in Sep 2023
Response from rolo on Oct 1, 2023
Hola Steven Thank you for your feedback, we really appreciate that and we hope to see you back again in the future Cheers Rolando

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Rolando on Oct 3, 2023
Thank you for your feedback Cheers Rolando

8/10 Good

Jeremy

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the ocean view, king sized unit w kitchen. It had a very confortable king sized bed and comfy chairs. It had a nice tv with Netflix. Nice art. Luggage stand and ironing board. Coffee msker and coffee. Of course, dishes and forks, knives, etc. My main complaint was that they promised free breakfast but breakfast didn't start until 10AM!! That's too late. We were gives 2 free drinks at the bar TOLD THAT WAS REPLACEMENT FOR BREAKFAST. Well, 2 cheap cocktails does NOT EQUAL breakfast for two. This was false advertising. This hotel has very nice rooms and is VERY well appointed. BUT, know that you may not get free breakfast as advertised. Call to check. Their breakfast hours vary by season. If you can wait you can wait till 10 am and eat breakfast but e a t quickly as checkout is at 11.
Stayed 1 night in Sep 2023
Response from rolando on Sep 30, 2023
Dear Jeremy Greetings from La Palapa hotel we are sorry for the inconveniences, unfortunately restaurant is not part of the hotel and on low season they just open from 10 am thru 10 pm and that was the reason, we hope that you enjoy the beach and room Cheers Rolando

10/10 Excellent

Barbara

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Great place to stay
I’ve been to this hotel 5 different times, beginning 2006. It hasn’t changed a lot. Still has that lovely Costa Rican atmosphere, a friendly, helpful staff, the beautiful beach just steps away from some interesting shops, restaurants and bars. Can’t imagine being in Tamarindo without staying there.
Stayed 3 nights in Sep 2023
Response from rolando on Sep 20, 2023
Thank you Barbara !!It was a pleasure to have you here back again to La Palapa hotel, say hi to your sister and doors are always open to you Cheers Rolando

10/10 Excellent

Carmen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and the location is excellent. The staff was very friendly and helpful. Bathrooms and towels need to be upgraded, they the hotel overall was clean and staff super friendly
Stayed 3 nights in Sep 2023
Response from Rolando on Sep 10, 2023
Thank you Carmen for your feedback, we really appreciate that Cheers Rolando

10/10 Excellent

Emily

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo muy bien-la ubicación muy buena en la playa, el cuarto cómodo y limpio, y la comida muy buena. Todos eran amables y el proceso de check-in/check-out rápido.
Response from Rolando on Sep 8, 2023
Hola Emily Muchas gracias por sus comentarios, nos gustaría volver a verlos por acá nuevamente en un futuroSaludos Rolando

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location on the beach wrapped around the resturant. loacted right *downtowm* close to everything/.
Stayed 3 nights in Aug 2023
Response from rolando on Sep 2, 2023
Hola George Thank you for your visit !! we hope to see you next time Cheers Rolando

10/10 Excellent

jeff

Liked: Cleanliness, staff & service, property conditions & facilities
rolando and others are awesome! a great place all around!
Response from Rolando on Aug 16, 2023
Hola Jeff Pura Vida and thank you for choose Hotel La Palapa to enjoy your family vacation, we hope to see you back again in the future

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2023
Response from Rolando on Aug 16, 2023
Thank you Richard, we hope to see you in the future back again Cheers Rolando

10/10 Excellent

Brie

Stayed 2 nights in Aug 2023
Response from Rolando on Sep 1, 2023
Thank you very much !! Cheers Rolando

10/10 Excellent

Mireille

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great motel right on the beach!
Stayed 1 night in Aug 2023
Response from Rolo on Aug 9, 2023
Hola Thank you, we hope to see yolu back again !! Pura Vida !! Rolando

4/10 Poor

SHANMUGAM

Traveled with family
Disliked: Staff & service, property conditions & facilities
Wouldn’t recommend
Stayed 2 nights in Aug 2023
Response from Rolando on Aug 8, 2023
we are sorry for your expectations, we have no idea what was your issues Cheers Rolando

8/10 Good

Colleen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location right on the beach. Rope separated part of the beach are for privacy. Staff was excellent. My husband and I slept very comfortably in the lower king bed. My teenagers complained about the low ceilings in the loft and hit their heads a few times. We all enjoyed beach inexpensive but very good massages. For the value I’d definitely recommend this hotel.
Response from rolo on Jul 30, 2023
Hola Colleen Greetings from La Palapa Thank you very much for your feedback, we really appreciate that Cheers Rolando

10/10 Excellent

Joyce

Stayed 4 nights in Jul 2023
Response from rolando on Jul 19, 2023
Thank you Joyce, we really appreciate that and happy to host your family on a wonderfull vacations here at La Palapa Cheers Rolando

10/10 Excellent

Ramakrishna

Liked: Cleanliness, staff & service, property conditions & facilities
Nice cozy little place. Has access to private beach.
Stayed 2 nights in Jul 2023
Response from Rolando on Jul 8, 2023
Thank you Ramakrishna !! we hope that you enjoy nature around the hotel Cheers Rolando

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Great place clean room’s awesome view
Stayed 5 nights in Jun 2023
Response from Rolando on Jun 8, 2023
Hola Nicholas Thank you for your feedback Cheers Rolando

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful.
Stayed 3 nights in May 2023
Response from rolando on May 19, 2023
Thank you Jessica !! we hope to see ou back again in the future Cheers Rolando

8/10 Good

Lana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with a stinky entryway
The hotel is in a great place, right on the beach. Good a/c in the room, lovely sunsets, decent restaurant on-site. The only downside was that you have to walk through this corridor to get out or to your car, and it always smelled like the bathrooms that are there.
Stayed 4 nights in Apr 2023
Response from Rolando on May 12, 2023
Hola Lana Thank you for your feedback, we really appreciate that, the hotel and restaurant share the same entrance always, but we do also provide a parking lot key just to avoid using the main entrance !! Cheers Rolando front desk

10/10 Excellent

eric

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The most romantic beach ever. The hotel was great, and the staff was friendly and accommodating.
Stayed 2 nights in Apr 2023
Response from rolo on May 2, 2023
Eric !!! Thank you very much and see you next time !! Pura Vida !! Rolando Guzman reception

10/10 Excellent

reiko, georgetown

Stayed 1 night in Apr 2023
Response from rolando on May 17, 2023
Hola Reiko Thank you for your feedback Cheers Rolando