「A surprisingly amazing stay in a 3* property offering 5* service and fluffy towels, a rarity even in 4* properties these days!!! Great staff, lovely spacious room with a pool view and although out of town, its on the San Antonio Bus route. Easy free parking opposite the property, lovey pool area and good bar food & large beers under 5 euros! Hotel is just a 3 minute walk to the local beach and the Manager was on hand to answer our questions and offer a warm welcome. We will return!! A little...
「Amazing staff, friendly and helpful. Let us use the facilities early, whilst we waited for our room and check in time, as we arrived in the morning.Also allowed us to use the facilities after we checked out due to our late flight back to the UK.
Excellent service all round, the hotel itself is super quirky, really well appointed and had everything we could have asked for.
Loved the whole vibe here, we will definitely be returning!! 5 stars A+++++」
「Comfy beds, fresh towels every 2nd day, really clean apartments with fully stocked kitchen including hairdryer, iron and ironing board, microwave, toaster, kettle.
Beautiful pool and DJ on Sat afternoon.
Really great staff who were attentive and really friendly. Reason it us g higher star is that it has no lift but it really should be 4 star. Great location and handy to the local buses and water taxi only short distance away to go into San Antonio. But the walk along the beach is nice as well...
「We were so lucky to find this hotel! My husband and I decided to stay in Ibiza another night and found Axel Hotel on hotels.com, booked it and headed over within the hour. We knew we were arriving early and were worried we couldnt check in. The front desk receptionist was SO helpful. I’m a type of diabetic. I had to change my insulin pump and refrigerate my insulin. She explained how they could secure our bags in a temperature controlled room but alternately they had a room available now but it...
「The staff were friendly and extremely friendly.
The only problem was a staff member in the pool side restaurant who worked on the Thursday 23rd Aug who was extremely rude. 」
「The staff was exceptionally friendly and helpful, the hotel was spotless, and housekeeping was outstanding. The location was great, close to both restaurants and the beach. 」
