Dear Haruka
Thank you for taking the time to review your recent stay with us.
I can confirm that we have a convenience store located next to the property and Olympic Park also has a newly build IGA supermarket located within walking distance to the hotel.
We are pleased to see you enjoyed your stay and look forward to welcoming you back again soon.
It is great to hear that you had a first class stay with us!
Thank you for choosing to stay with us and for taking the time to review us online.
We hope to see you soon again!
It is great to hear that you had a first class stay with us!
Thank you for choosing to stay with us and for taking the time to review us online.
We hope to see you soon again!
2/10 (非常に不満)
Emma
2024 年 5 月 9 日
気になった点 : 清潔度、施設のコンディションと設備
Emma
2024 年 2 月に 1 泊滞在
Questからの返信 (投稿日 : 2024 年 5 月 23 日)
Dear Emma,Thank you for choosing to stay at Quest Sydney Olympic Park and taking the time to provide feedback about your experience. At Quest Apartment Hotels, we pride ourselves on delivering exceptional experiences for our valued guests, so please accept my sincere apologies that your stay was less than perfect. Thank you again for your feedback. I hope we might have an opportunity to accommodate you again in future and restore your confidence in Quest. Kind regards,Ake
10/10 (非常に良い)
Victor
2024 年 5 月 6 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Clean
Victor
2024 年 5 月に 2 泊滞在
Questからの返信 (投稿日 : 2024 年 5 月 8 日)
Dear VictorThank you for choosing to stay at Quest Sydney Olympic Park. We appreciate you taking the time to share your feedback. I am pleased that you found the apartment very clean and spacious and our service was a highlight to your experience. We are glad that you enjoyed your stay and our convenient location. Thank you very much for staying with us and we look forward to welcoming you soon. Kind RegardsAke
10/10 (非常に良い)
Louise
カップルで旅行
2024 年 4 月 19 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very convenient location for a short stay if attending entertainment or sports activities. Our room was clean, comfortable and quiet. Great being able to park car at Quest and walk to activity & dining options
Louise
2024 年 4 月に 2 泊滞在
Questからの返信 (投稿日 : 2024 年 4 月 21 日)
Dear Louise,Thank you very much for a wonderful review and completing the survey for your recent stay at Quest Sydney Olympic Park. We very much appreciate the time you have taken to share comments on your recent stay. We are glad that you enjoyed your stay and our convenient location. Thank you very much for staying with us and we look forward to welcoming you soon. Kind RegardsAke
10/10 (非常に良い)
Jeannie
2024 年 4 月 4 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Jeannie
2024 年 4 月に 1 泊滞在
Questからの返信 (投稿日 : 2024 年 4 月 17 日)
Dear Jeannie,Thank you very much for a wonderful review and completing the survey for your recent stay at Quest Sydney Olympic Park. We very much appreciate the time you have taken to share comments on your recent stay. We are glad that you enjoyed your stay and our convenient location. Thank you very much for staying with us and we look forward to welcoming you soon. Kind RegardsAke
10/10 (非常に良い)
Kaleb
2024 年 3 月 31 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Kaleb
2024 年 3 月に 2 泊滞在
Akeからの返信 (投稿日 : 2024 年 4 月 3 日)
Dear Kaleb,Thank you very much for a wonderful review and completing the survey for your recent stay at Quest Sydney Olympic Park. We very much appreciate the time you have taken to share comments on your recent stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff members as we strive to continuously improve the quality of our services. We are glad that you enjoyed your stay and our convenient location and we look forward to welcoming you in the near future. Kind Regards
10/10 (非常に良い)
Svetlana
家族旅行
2024 年 3 月 10 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The convenience of the location and the very helpful staff, well done on providing a visitor the experience that makes you feel welcome.
Svetlana
2024 年 3 月に 2 泊滞在
Questからの返信 (投稿日 : 2024 年 3 月 11 日)
Dear Svetlana,Thank you very much for a wonderful review and completing the survey for your recent stay at Quest Sydney Olympic Park. We very much appreciate the time you have taken to share comments on your recent stay. We are glad that you enjoyed your stay and our convenient location. Thank you very much for staying with us and we look forward to welcoming you soon. Kind RegardsAke
10/10 (非常に良い)
Robert
家族旅行
2024 年 3 月 10 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location, clean room and staff very accommodating
Robert
2024 年 3 月に 2 泊滞在
Questからの返信 (投稿日 : 2024 年 3 月 11 日)
Dear Robert,Thank you very much for a wonderful review and completing the survey for your recent stay at Quest Sydney Olympic Park. We very much appreciate the time you have taken to share comments on your recent stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff Members as we strive to continuously improve the quality of our services. We are glad that you enjoyed your stay and our convenient location and we look forward to welcoming you in the near future. Kind RegardsAke
10/10 (非常に良い)
Michelle
家族旅行
2024 年 2 月 27 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Perfect location and within 5-6 walking distance to Accor Stadium. The two-bedroom apartment was a great size and very comfortable. The only downsize was the cleanliness could have been slightly better in the bathroom and we found mugs in the cupboard that looked like they hadn't been cleaned and were heavily coffee stained. Overall, it was an enjoyable stay and we will return again. The staff were very welcoming, friendly and helpful.
Michelle
2024 年 2 月に 2 泊滞在
Questからの返信 (投稿日 : 2024 年 3 月 3 日)
Dear Michelle,Thank you very much for a wonderful review and completing the survey for your recent stay at Quest Sydney Olympic Park. We very much appreciate the time you have taken to share comments on your recent stay. I am sorry to hear you were dissatisfied with cleanliness of the apartment, I have passed your feedback on to the housekeeping team and will have this investigated immediately.It is our hope to welcome you again at Quest Apartment Hotels in the near future and provide you with better experience. Kind Regards,Ake
4/10 (不満)
Petah
2024 年 2 月 26 日
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
Petah
2024 年 2 月に 1 泊滞在
Questからの返信 (投稿日 : 2024 年 3 月 3 日)
Dear Petah,Thank you very much for a wonderful review and completing the survey for your recent stay at Quest Sydney Olympic Park. We very much appreciate the time you have taken to share comments on your recent stay. We are glad that you enjoyed your stay and our convenient location. Thank you very much for staying with us and we look forward to welcoming you soon. Kind RegardsAke
10/10 (非常に良い)
Melanie
2024 年 2 月 26 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Melanie
2024 年 2 月に 1 泊滞在
Questからの返信 (投稿日 : 2024 年 3 月 3 日)
Dear Melanie,Thank you very much for a wonderful review and completing the survey for your recent stay at Quest Sydney Olympic Park. We very much appreciate the time you have taken to share comments on your recent stay. We are glad that you enjoyed your stay and our convenient location. Thank you very much for staying with us and we look forward to welcoming you soon. Kind RegardsAke
10/10 (非常に良い)
Zoe
2024 年 2 月 21 日
Zoe
2024 年 2 月に 1 泊滞在
Questからの返信 (投稿日 : 2024 年 3 月 20 日)
Dear Zoe,Thank you very much for a wonderful review and completing the survey for your recent stay at Quest Sydney Olympic Park. We very much appreciate the time you have taken to share comments on your recent stay. We are glad that you enjoyed your stay and our convenient location. Thank you very much for staying with us and we look forward to welcoming you soon. Kind RegardsAke
10/10 (非常に良い)
Raquel
2024 年 2 月 21 日
stayed for a concert -room was clean n comfy
Raquel
2024 年 2 月に 1 泊滞在
Questからの返信 (投稿日 : 2024 年 3 月 3 日)
Dear Raquel,Thank you very much for a wonderful review and completing the survey for your recent stay at Quest Sydney Olympic Park. We very much appreciate the time you have taken to share comments on your recent stay. We are glad that you enjoyed your stay and our convenient location. Thank you very much for staying with us and we look forward to welcoming you soon. Kind RegardsAke
10/10 (非常に良い)
Maddison
カップルで旅行
2024 年 2 月 18 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Place was really nice, clean, quiet. Cafes/restaurants walkable distance. Would come here again if going to Sydney
Maddison
2024 年 2 月に 3 泊滞在
Alisonからの返信 (投稿日 : 2024 年 2 月 20 日)
Dear Maddison,Thank you very much for a wonderful review and completing the survey for your recent stay at Quest Sydney Olympic Park. We very much appreciate the time you have taken to share comments on your recent stay. We are glad that you enjoyed your stay and our convenient location. Thank you very much for staying with us and we look forward to welcoming you back soon.
10/10 (非常に良い)
宿泊されたお客様
2024 年 1 月 14 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Stay 13 Jan 2024
Great stay. Easy check in and out.
Bed was a bit hard but it was great to have a microwave and fridge.
Easy access to the stadium.
宿泊されたお客様
2024 年 1 月に 1 泊滞在
Mehmet Front Office Managerからの返信 (投稿日 : 2024 年 1 月 18 日)
Dear Guest,Thank you very much for a wonderful review and sharing your feedback for your recent stay at Quest Sydney Olympic Park. We very much appreciate the time you have taken to share comments on your recent stay. We are glad that you enjoyed your stay and our convenient location. Thank you very much for staying with us and we look forward to welcoming you soon. Kind RegardsMehmet YamanyilmazFront Office Manager
10/10 (非常に良い)
Kirri
家族旅行
2023 年 12 月 17 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great convenient location! Rooms were clean
Kirri
2023 年 12 月に 1 泊滞在
Mehmet Front Office Managerからの返信 (投稿日 : 2023 年 12 月 19 日)
Dear Kirri,Thank you very much for a wonderful review and sharing your feedback for your recent stay at Quest Sydney Olympic Park. We very much appreciate the time you have taken to share comments on your recent stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff Members as we strive to continuously improve the quality of our services. We are glad that you enjoyed your stay and our convenient location and we look forward to welcoming you in the near future. Kind RegardsMehmet YamanyilmazFront Office Manager
8/10 (良い)
Ethan
2023 年 12 月 14 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Ethan
2023 年 12 月に 1 泊滞在
10/10 (非常に良い)
Josie
2023 年 12 月 13 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Fabulous stay
Great service, quick check in. Comfortable rooms with good air-con.
Josie
2023 年 12 月に 2 泊滞在
Mehmet Front Office Managerからの返信 (投稿日 : 2023 年 12 月 15 日)
Dear Josie,Thank you very much for a wonderful review and sharing your feedback for your recent stay at Quest Sydney Olympic Park. We very much appreciate the time you have taken to share comments on your recent stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff Members as we strive to continuously improve the quality of our services. We are glad that you enjoyed your stay and our convenient location and we look forward to welcoming you in the near future. Kind RegardsMehmet YamanyilmazFront Office Manager
4/10 (不満)
Brenden
家族旅行
2023 年 12 月 11 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
I’m sorry to say but the rooms we were allocated were just not ok. I did not complain as we here there for 1 night to see a band. The rooms absolutely smelt like sewer. The bathrooms were the source. We knew hotel was fully booked so wouldn’t be able to be moved so went straight to Woolworths to get air fresheners. It made it bearable until we went to concert then soon as we are back and first thing in morning smell was still there like you were at a treatment plant. All windows were locked, unable to open- understand for safety reasons but no way to dilute to air. I don’t usually complain but the hotel needs to address this issue. Paid over $500 to stay in a pretty ordinary setting.
Brenden
2023 年 12 月に 1 泊滞在
Mehmetからの返信 (投稿日 : 2023 年 12 月 11 日)
Dear Brenden, I do hope you are well. We appreciate you taking the time to provide your feedback after your recent stay with us as we rely on this valuable information to assist us in continually improve the service that we provide. I am sincerely sorry for the issues you experienced during your stay. I have passed your feedback on to the Maintenance team regarding the bathroom issues and will have this investigated immediately. We hope that we are afforded the opportunity to welcome you back to our property so that we can demonstrate our true standards and our commitment to exceeding guest expectations. Mehmet Yamanyilmaz Front Office Manager Quest at Sydney Olympic Park
2/10 (非常に不満)
Ben
グループ旅行
2023 年 12 月 3 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
This is very sad if this is what you call a 4 star hotel, rooms where dirty.
Ben
2023 年 12 月に 1 泊滞在
Mehmet Front Office Managerからの返信 (投稿日 : 2023 年 12 月 5 日)
Dear Ben, Thank you for choosing to stay at Quest and taking the time to provide feedback about your experience. At Quest Apartment Hotels, we pride ourselves on delivering exceptional experiences for our valued guests, so please accept my sincere apologies that your stay was less than perfect.I have passed your feedback on to the housekeeping team regarding the cleanliness issues and will have this investigated immediately. Thank you again for your feedback. I hope we might have an opportunity to accommodate you again in future and restore your confidence in Quest. Kind RegardsMehmet Yamanyilmaz Front Office Manager
10/10 (非常に良い)
Joshua
2023 年 12 月 3 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Greatly presented property and friendly staff. Would stay again.
Joshua
2023 年 12 月に 1 泊滞在
Mehmet Front Office Managerからの返信 (投稿日 : 2023 年 12 月 5 日)
Dear Joshua,Thank you very much for a wonderful review and sharing your feedback for your recent stay at Quest Sydney Olympic Park. We very much appreciate the time you have taken to share comments on your recent stay. We are glad that you enjoyed your stay and our convenient location. Thank you very much for staying with us and we look forward to welcoming you soon. Kind RegardsMehmet YamanyilmazFront Office Manager
4/10 (不満)
Jonathan
2023 年 12 月 1 日
Jonathan
2023 年 11 月に 1 泊滞在
Mehmetからの返信 (投稿日 : 2023 年 12 月 11 日)
Dear Jonathan,Thank you very much for a wonderful review and completing the survey for your recent stay at Quest Sydney Olympic Park. We very much appreciate the time you have taken to share comments on your recent stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff members as we strive to continuously improve the quality of our services. We are glad that you enjoyed your stay and our convenient location and we look forward to welcoming you in the near future.Kind RegardsMehmet YamanyilmazFront Office Manager
8/10 (良い)
Jim
出張
2023 年 11 月 29 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Tops
Jim
2023 年 11 月に 2 泊滞在
Mehmetからの返信 (投稿日 : 2023 年 12 月 11 日)
Dear Jim,Thank you very much for a wonderful review and completing the survey for your recent stay at Quest Sydney Olympic Park. We very much appreciate the time you have taken to share comments on your recent stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff members as we strive to continuously improve the quality of our services. We are glad that you enjoyed your stay and our convenient location and we look forward to welcoming you in the near future.Kind RegardsMehmet YamanyilmazFront Office Manager
10/10 (非常に良い)
Sonja
出張
2023 年 11 月 19 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very convenient to olympic park. The staff were very helpful and friendly.
The parking was easy and close by
Sonja
2023 年 11 月に 2 泊滞在
Mehmet Front Office Managerからの返信 (投稿日 : 2023 年 11 月 20 日)
Dear Sonja,Thank you very much for a wonderful review and sharing your feedback for your recent stay at Quest Sydney Olympic Park. We very much appreciate the time you have taken to share comments on your recent stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff Members as we strive to continuously improve the quality of our services. We are glad that you enjoyed your stay and our convenient location and we look forward to welcoming you in the near future. Kind RegardsMehmet YamanyilmazFront Office Manager
6/10 (普通)
Dean
2023 年 11 月 19 日
良かった点 : 清潔度、スタッフとサービス
Dean
2023 年 11 月に 1 泊滞在
Mehmetからの返信 (投稿日 : 2023 年 12 月 11 日)
Dear Dean,Thank you very much for a wonderful review and completing the survey for your recent stay at Quest Sydney Olympic Park. We very much appreciate the time you have taken to share comments on your recent stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff members as we strive to continuously improve the quality of our services. We are glad that you enjoyed your stay and our convenient location and we look forward to welcoming you in the near future.Kind RegardsMehmet YamanyilmazFront Office Manager
8/10 (良い)
Christoph
2023 年 11 月 12 日
良かった点 : 清潔度、スタッフとサービス
Christoph
2023 年 11 月に 2 泊滞在
Mehmetからの返信 (投稿日 : 2023 年 12 月 11 日)
Dear ChristophThank you very much for a wonderful review and completing the survey for your recent stay at Quest Sydney Olympic Park. We very much appreciate the time you have taken to share comments on your recent stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff members as we strive to continuously improve the quality of our services. We are glad that you enjoyed your stay and our convenient location and we look forward to welcoming you in the near future.Kind RegardsMehmet YamanyilmazFront Office Manager
10/10 (非常に良い)
Shaleyne
2023 年 11 月 12 日
Shaleyne
2023 年 11 月に 1 泊滞在
Mehmetからの返信 (投稿日 : 2023 年 12 月 11 日)
Dear Shaleyne,Thank you very much for a wonderful review and completing the survey for your recent stay at Quest Sydney Olympic Park. We very much appreciate the time you have taken to share comments on your recent stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff members as we strive to continuously improve the quality of our services. We are glad that you enjoyed your stay and our convenient location and we look forward to welcoming you in the near future.Kind RegardsMehmet YamanyilmazFront Office Manager
10/10 (非常に良い)
Rhonda
2023 年 11 月 9 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Enjoyed our stay 5 minute walk to Qudos nice and quiet place to stay.
Rhonda
2023 年 11 月に 1 泊滞在
Mehmet Front Office Managerからの返信 (投稿日 : 2023 年 11 月 9 日)
Dear Rhonda, Thank you very much for a wonderful review and sharing your feedback for your recent stay at Quest Sydney Olympic Park. We very much appreciate the time you have taken to share comments on your recent stay. We are glad that you enjoyed your stay and our convenient location. Thank you very much for staying with us and we look forward to welcoming you soon. Kind RegardsMehmet YamanyilmazFront Office Manager
10/10 (非常に良い)
Jason
2023 年 10 月 25 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Really clean, excellent facilities and friendly staff
Jason
2023 年 10 月に 1 泊滞在
Questからの返信 (投稿日 : 2023 年 10 月 29 日)
Dear Jason,Thank you very much for a wonderful review and completing the survey for your recent stay at Quest Sydney Olympic Park. We very much appreciate the time you have taken to share comments on your recent stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff Members as we strive to continuously improve the quality of our services. We are glad that you enjoyed your stay and our convenient location and we look forward to welcoming you in the near future. Kind RegardsMehmet YamanyilmazFront Office Manager
10/10 (非常に良い)
Janice
2023 年 10 月 8 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I liked especially the convenience to the stadium venue. Also the small store two doors down is so handy for supplies. The staff were faultless and room was perfect. Will definitely stay again.
Janice
2023 年 10 月に 2 泊滞在
Questからの返信 (投稿日 : 2023 年 10 月 10 日)
Dear Janice,Thank you very much for a wonderful review and completing the survey for your recent stay at Quest Sydney Olympic Park. We very much appreciate the time you have taken to share comments on your recent stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff Members as we strive to continuously improve the quality of our services. We are glad that you enjoyed your stay and our convenient location and we look forward to welcoming you in the near future. Kind Regards,Mehmet YamanyilmazFront Office Manager
10/10 (非常に良い)
Donna
グループ旅行
2023 年 10 月 8 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Attended a concert at Accor Stadium, perfect location to be able to walk back to the Quest late at night. Excellent customer service from the Reception staff, will do whatever they can to assist if a dilemma arises, thank you
Donna
2023 年 10 月に 2 泊滞在
Questからの返信 (投稿日 : 2023 年 10 月 10 日)
Dear Donna,Thank you very much for a wonderful review and completing the survey for your recent stay at Quest Sydney Olympic Park. We very much appreciate the time you have taken to share comments on your recent stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff Members as we strive to continuously improve the quality of our services. We are glad that you enjoyed your stay and our convenient location and we look forward to welcoming you in the near future. Kind Regards,Mehmet YamanyilmazFront Office Manager
10/10 (非常に良い)
Cristy、Cardiff
カップルで旅行
2023 年 10 月 4 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff were kind, fun, friendly and efficient. We had a wonderful stay. Easy check in and check out. Private and peaceful.
Cristy
2023 年 10 月に 1 泊滞在
Questからの返信 (投稿日 : 2023 年 10 月 10 日)
Dear Cristy,Thank you very much for a wonderful review and completing the survey for your recent stay at Quest Sydney Olympic Park. We very much appreciate the time you have taken to share comments on your recent stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff Members as we strive to continuously improve the quality of our services. We are glad that you enjoyed your stay and our convenient location and we look forward to welcoming you in the near future. Kind Regards,Mehmet YamanyilmazFront Office Manager
10/10 (非常に良い)
Paul
2023 年 10 月 3 日
Paul
2023 年 9 月に 2 泊滞在
Questからの返信 (投稿日 : 2023 年 10 月 29 日)
Dear Paul,Thank you very much for a wonderful review and completing the survey for your recent stay at Quest Sydney Olympic Park. We very much appreciate the time you have taken to share comments on your recent stay. We are glad that you enjoyed your stay and our convenient location. Thank you very much for staying with us and we look forward to welcoming you soon. Kind RegardsMehmet YamanyilmazFront Office Manager
8/10 (良い)
Matthew
家族旅行
2023 年 10 月 2 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス
Improve the tv’s to allow basic sports and streaming.
Didn’t get a mid stay clean or towel change.
Weren’t notified of no parking option until 1 day prior to our departure. Given it was grand final weekend, with a major event on the Saturday seems like something that should’ve been notified at booking.
Curtains don’t link up allowing a lot of light through.
Reception team were exceptional and so very helpful.
Matthew
2023 年 9 月に 2 泊滞在
Questからの返信 (投稿日 : 2023 年 10 月 3 日)
Dear Matthew,I do hope you are well.We appreciate you taking the time to provide your feedback after your recent stay with us as we rely on this valuable information to assist us in continually improve the service that we provide.I am sincerely sorry your experience was below par with us on this occasion. I have passed your feedback on to the housekeeping team regarding the cleanliness issues and will have this investigated immediately.I am sorry to hear you were dissatisfied with the parking options. Olympic Park is unfortunately one of those places that all parking is paid parking. We have a secure underground car park that must be reserved but guarantees a space at 44.00 per night. Alternatively, right next door is the P2B council car park, this is subject to availability at time of arrival and a ticketed system at a charge of 30.00 per 24 hours. I have highlighted your upgrade comments to the owners. This will support our business case that we are in urgent need of a refurbishment. I do apologies once again and appreciate you providing this feedback.We hope that we are afforded the opportunity to welcome you back to our property so that we can demonstrate our true standards and our commitment to exceeding guest expectations. Kind Regards,Mehmet YamanyilmazFront Office Manager
10/10 (非常に良い)
Danielle
2023 年 10 月 2 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Danielle
2023 年 9 月に 2 泊滞在
Questからの返信 (投稿日 : 2023 年 10 月 3 日)
Dear Danielle,Thank you very much for a wonderful review and completing the survey for your recent stay at Quest Sydney Olympic Park. We very much appreciate the time you have taken to share comments on your recent stay. We are glad that you enjoyed your stay and our convenient location. Thank you very much for staying with us and we look forward to welcoming you soon. Kind Regards,Mehmet YamanyilmazFront Office Manager
8/10 (良い)
Niels
2023 年 9 月 28 日
Niels
2023 年 9 月に 3 泊滞在
Questからの返信 (投稿日 : 2023 年 10 月 29 日)
Dear Niels,Thank you very much for a wonderful review and completing the survey for your recent stay at Quest Sydney Olympic Park. We very much appreciate the time you have taken to share comments on your recent stay. We are glad that you enjoyed your stay and our convenient location. Thank you very much for staying with us and we look forward to welcoming you soon. Kind RegardsMehmet YamanyilmazFront Office Manager
10/10 (非常に良い)
Colin
2023 年 9 月 26 日
Colin
2023 年 9 月に 1 泊滞在
Questからの返信 (投稿日 : 2023 年 10 月 3 日)
Dear Colin,Thank you very much for a wonderful review and completing the survey for your recent stay at Quest Sydney Olympic Park. We very much appreciate the time you have taken to share comments on your recent stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff Members as we strive to continuously improve the quality of our services. We are glad that you enjoyed your stay and our convenient location and we look forward to welcoming you in the near future. Kind Regards,Mehmet YamanyilmazFront Office Manager
8/10 (良い)
Christine
2023 年 9 月 24 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Well located, well equipped and comfortable room. Convenience store closeby and easy stroll to the stadium, Showgrounds, other facilities and coffee shops
Christine
2023 年 9 月に 2 泊滞在
Questからの返信 (投稿日 : 2023 年 9 月 25 日)
Dear Christine,Thank you very much for a wonderful review and completing the survey for your recent stay at Quest Sydney Olympic Park. We very much appreciate the time you have taken to share comments on your recent stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff Members as we strive to continuously improve the quality of our services. We are glad that you enjoyed your stay and our convenient location and we look forward to welcoming you in the near future. Kind RegardsMehmet YamanyilmazFront Office Manager
4/10 (不満)
Philippa
2023 年 9 月 18 日
気になった点 : 施設のコンディションと設備
Very expensive for what the apartment is. I understand it is close to sporting events but definitely not worth $500 a night.
Philippa
2023 年 8 月に 1 泊滞在
Questからの返信 (投稿日 : 2023 年 9 月 19 日)
Dear Philippa,Thank you for choosing to stay at Quest Sydney Olympic Park and taking the time to provide feedback about your experience. At Quest Apartment Hotels, we pride ourselves on delivering exceptional experiences for our valued guests, so please accept my sincere apologies that your stay was less than perfect. We would love to accommodate you again and please if you let us know, we can offer a 10% of you next stay and ensure that you are well looked after.We hope that we are afforded the opportunity to welcome you back to our property so that we can demonstrate our true standards and our commitment to exceeding guest expectations. Kind regardsMehmet YamanyilmazFront Office Manager
10/10 (非常に良い)
Sianne
2023 年 9 月 13 日
Sianne
2023 年 9 月に 2 泊滞在
Questからの返信 (投稿日 : 2023 年 10 月 3 日)
Dear Sianne,Thank you very much for a wonderful review and completing the survey for your recent stay at Quest Sydney Olympic Park. We very much appreciate the time you have taken to share comments on your recent stay. We are glad that you enjoyed your stay and our convenient location. Thank you very much for staying with us and we look forward to welcoming you soon. Kind Regards,Mehmet YamanyilmazFront Office Manager
8/10 (良い)
Valentina
出張, 小さなお子様連れの家族旅行
2023 年 9 月 1 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Close to sports facilities, Woollies and train station, lots of cafes in the walking distance.
Valentina
2023 年 8 月に 6 泊滞在
FOMからの返信 (投稿日 : 2023 年 9 月 18 日)
Dear Valentina,Thank you very much for a wonderful review and sharing your feedback for your recent stay at Quest Sydney Olympic Park. We very much appreciate the time you have taken to share comments on your recent stay. We are glad that you enjoyed your stay and our convenient location. Thank you very much for staying with us and we look forward to welcoming you soon. Kind RegardsMehmet YamanyilmazFront Office Manager
10/10 (非常に良い)
Kathryn
グループ旅行
2023 年 8 月 25 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Walking distance to Stadium Australia!
Kathryn
2023 年 8 月に 2 泊滞在
FOMからの返信 (投稿日 : 2023 年 9 月 18 日)
Dear Kathryn,Thank you very much for a wonderful review and sharing your feedback for your recent stay at Quest Sydney Olympic Park. We very much appreciate the time you have taken to share comments on your recent stay. We are glad that you enjoyed your stay and our convenient location. Thank you very much for staying with us and we look forward to welcoming you soon. Kind RegardsMehmet YamanyilmazFront Office Manager
10/10 (非常に良い)
amy d
2023 年 8 月 22 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Amazing to be this close to Stadium Australia!
I feel like I won the lottery staying here and attending the Semi- and Final of the Women's World Cup 2023. It was so easy to walk to the games, enjoy the pre-game events and then walk back and go to sleep before the crowds had even gotten their transport home. IT WAS SO FUN!
amy d
2023 年 8 月に 5 泊滞在
Mehmet Front Office Managerからの返信 (投稿日 : 2023 年 8 月 28 日)
Dear Amy D,Thank you very much for a wonderful review for your recent stay at Quest Sydney Olympic Park. We very much appreciate the time you have taken to share comments on your recent stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff Members as we strive to continuously improve the quality of our services. We are glad that you enjoyed your stay and our convenient location and we look forward to welcoming you in the near future. Kind RegardsMehmet YamanyilmazFront Office Manager
8/10 (良い)
Susan
2023 年 7 月 9 日
良かった点 : スタッフとサービス、施設のコンディションと設備
Susan
2023 年 7 月に 1 泊滞在
Mehmet Front Office Managerからの返信 (投稿日 : 2023 年 7 月 25 日)
Thank you very much for a wonderful review for your recent stay at Quest Sydney Olympic Park. We very much appreciate the time you have taken to share comments on your recent stay. We are glad that you enjoyed your stay and our convenient location. Thank you very much for staying with us and we look forward to welcoming you soon
10/10 (非常に良い)
Xing
2023 年 7 月 2 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Great amenities for heating up leftovers etc. room is clean and the king bed is super comfy. Room is great for staying at Sop for a day or two for events.
Xing
2023 年 7 月に 1 泊滞在
Mehmet Front Office Managerからの返信 (投稿日 : 2023 年 7 月 25 日)
Thank you very much for a wonderful review for your recent stay at Quest Sydney Olympic Park. We very much appreciate the time you have taken to share comments on your recent stay. We are glad that you enjoyed your stay and our convenient location. Thank you very much for staying with us and we look forward to welcoming you soon
8/10 (良い)
Stephen
2023 年 6 月 24 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Stephen
2023 年 6 月に 1 泊滞在
Mehmet Front Office Managerからの返信 (投稿日 : 2023 年 7 月 25 日)
Thank you very much for a wonderful review for your recent stay at Quest Sydney Olympic Park. We very much appreciate the time you have taken to share comments on your recent stay. We are glad that you enjoyed your stay and our convenient location. Thank you very much for staying with us and we look forward to welcoming you soon
10/10 (非常に良い)
jennie
家族旅行
2023 年 6 月 21 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
i will definitely be back. we enjoyed our stay as much as we enjoyed watching blackpink live!!!
jennie
2023 年 6 月に 2 泊滞在
Mehmet Front Office Managerからの返信 (投稿日 : 2023 年 6 月 21 日)
Dear Jenni,Thank you very much for a wonderful review for your recent stay at Quest Sydney Olympic Park. We very much appreciate the time you have taken to share comments on your recent stay. We are glad that you enjoyed your stay and our convenient location. Thank you very much for staying with us and we look forward to welcoming you soon. Kind RegardsMehmet YamanyilmazFront Office Manager