Luxury Penthouse | Terrace/patio
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Reviews of Harbourview Inn & Suites

2.5 out of 5
Harbourview Inn & Suites
100 Kings Rd, Sydney, NS

Reviews

5.4
Rating 10 - Excellent. 31 out of 229 reviews" "
Rating 8 - Good. 38 out of 229 reviews" "
Rating 6 - Okay. 37 out of 229 reviews" "
Rating 4 - Poor. 65 out of 229 reviews" "
Rating 2 - Terrible. 58 out of 229 reviews" "

6.0/10

Cleanliness

6.8/10

Staff & service

5.4/10

Amenities

5.2/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

10/10 Excellent

Osaletin

Liked: Cleanliness, staff & service, property conditions & facilities
Welcoming and great customers service
Stayed 1 night in May 2024

2/10 Terrible

Streamline

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
mattress was stained in the first room i was put in then when i was moved to another room 2 out of the 4 pillowcases had stains.
Stayed 1 night in May 2024

6/10 Okay

Michelle

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
They are trying, it’s an older hotel so keep that in mind. If you are looking for a place to sleep this is it but if you are looking for nice keep moving. It’s old and has a smell to it the beds are not comfortable especially if you are sleeping with someone every movement is felt. The pillows are flat all four you get on the bed are the same thin. You can tell they are trying to upgrade things, it’s a great location for where we were going to, it felt safe. Parking is easy, check in was easy, staff was friendly, I would stay again but only for the price I had it for anything more absolutely not.
Stayed 3 nights in Mar 2024

2/10 Terrible

Gisele

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Not clean. Floors were not clean, wiped up water with paper towel, it was dirty. Same for bathroom floor. The bathtub had lots of stains, showered with sandals on. Chair had white stains on upholstery.
Stayed 4 nights in Mar 2024

4/10 Poor

James Ernest

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
There was no coffee pot in the room , the hair dryer stopped half way doing my hair . could not get tv to work . Went to the front desk and they told us what to do . Got it on , but could not get sound to work. next day they sent maintenance to fix it . Continental breakfast ? First morning there were no eggs and the coffee was so weak it was like dish water and had no taste what so ever . There was no orange juice , and the toaster was a two slice only . Had to wait in line to use it. There were a few bananas for fruit . None the day before . Was talking to one of the other guests , and he said the day we arrived , there were no sausages for breakfast .Also there were no complementary shampoo , conditioner or body lotion like all the hotels I ever stayed at , which is a lot . There was a microwave , a sink and cupboards ,but no dishes or cutlery . The door stuck , so i had to pull it very hard in order to close it . Went to front desk to ask where the ice machine was , and they said there was none , they did get me some from the kitchen in the dirty ice bucket , which did not even have a plastic bag inside . While at the front desk , there were three other guests there with complaints . One had no towel. one guest had a faulty tv There were no table napkins at breakfast . Only a box tissues at a few of the tables , most of them empty . Salt and pepper was also scarce . Needless to say I would not recommend tis hotel to anyone or stay there again .
Stayed 2 nights in Mar 2024
Response from Amit on Mar 27, 2024
Dear Lisa, Thank you for taking the time to share your feedback about your recent stay at our hotel. We sincerely apologize for the challenges you experienced, and we appreciate you bringing them to our attention. We are truly sorry that your experience did not meet your expectations, and we understand the frustration you may have felt. Your concerns have been taken seriously, and we are actively addressing the matter to prevent it from happening in the future. Again, we apologize for any inconvenience you may have experienced, and we appreciate your feedback as it helps us improve our services. Sincerely,

4/10 Poor

Troy

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was very good, but because of the outside wall that was between the room and the outside you really didn't get to enjoy it from the room. The room was very dated. The doors had both been forced open at some point and the frames were broken. As such the wind would blow in threw. There was new heat pumps installed but because of the doors and the ceramic floors in the room, you couldn't get the room warm.
Stayed 4 nights in Mar 2024

4/10 Poor

Justina

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel clean and well kept but many amenities such as the vending machines, the ice machine, the atm, and the laundry room all were out of service or required maintenance. And there’s no elevator so it’s not very accessible. It was a quiet stay but not very comfortable.
Stayed 10 nights in Mar 2024
Response from Amit on Mar 27, 2024
Dear Lisa, Thank you for taking the time to share your feedback about your recent stay at our hotel. We sincerely apologize for the challenges you experienced, and we appreciate you bringing them to our attention. We are truly sorry that your experience did not meet your expectations, and we understand the frustration you may have felt. Your concerns have been taken seriously, and we are actively addressing the matter to prevent it from happening in the future. Again, we apologize for any inconvenience you may have experienced, and we appreciate your feedback as it helps us improve our services. Sincerely,

4/10 Poor

Yvonne

Disliked: Cleanliness, amenities, property conditions & facilities
Beer stains on wall. Coat rack with no hooks or hangers. Was an empty beer bottle containing brown stuff on flloor by foot of bed used as a bug trap, I think. There were enough towels and tub and toilet were clean. Hallway and room had a weird smell. People at front desk were pleasant and polite. Will not stay at this hotel again.
Stayed 1 night in Mar 2024
Response from Amit on Mar 27, 2024
Dear Lisa, Thank you for taking the time to share your feedback about your recent stay at our hotel. We sincerely apologize for the challenges you experienced, and we appreciate you bringing them to our attention. We are truly sorry that your experience did not meet your expectations, and we understand the frustration you may have felt. Your concerns have been taken seriously, and we are actively addressing the matter to prevent it from happening in the future. Again, we apologize for any inconvenience you may have experienced, and we appreciate your feedback as it helps us improve our services. Sincerely,

4/10 Poor

Frank

Disliked: Cleanliness
Stayed 2 nights in Mar 2024

2/10 Terrible

LLoyd

Traveled with family
Disliked: Cleanliness, amenities
The sheets had stains all over them, we left and did not stay the night. Not worth the 250$ we had to pay. Very dissatisfied that Expedia would even offer this place. We booked again with Expedia at Simon’s much nicer and only 170$.
Stayed 1 night in Mar 2024
Response from Amit on Mar 27, 2024
Dear Lisa, Thank you for taking the time to share your feedback about your recent stay at our hotel. We sincerely apologize for the challenges you experienced, and we appreciate you bringing them to our attention. We are truly sorry that your experience did not meet your expectations, and we understand the frustration you may have felt. Your concerns have been taken seriously, and we are actively addressing the matter to prevent it from happening in the future. Again, we apologize for any inconvenience you may have experienced, and we appreciate your feedback as it helps us improve our services. Sincerely,

6/10 Okay

David

Disliked: Staff & service
Breakfast was horrible.
Stayed 2 nights in Mar 2024

4/10 Poor

HOLLY M

Stayed 1 night in Feb 2024

6/10 Okay

Georgina

Liked: Cleanliness, amenities
It is clean and very polite staff.
Stayed 1 night in Feb 2024
Response from Harbourview Inn on Feb 13, 2024
Dear Georgina, we appreciate you taking the time to let us know about your wonderful experience! We are thrilled to hear that your stay at our hotel was enjoyable, and we sincerely value your kind remarks. Our first goals are your comfort and pleasure; thus, it makes us very happy to know that we were able to live up to your expectations. We appreciate your choice of our hotel once more and look forward to having you stay with us again soon. With regards, Avalon Hotel & Suites

8/10 Good

PHILLIP

Stayed 1 night in Jan 2024
Response from Shah on Jan 30, 2024
Dear Philip,Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you enjoyed your stay at our hotel. It's always our goal to provide exceptional service and a comfortable atmosphere for our guests, and we are delighted that we could meet your expectations.Our team works hard to create memorable experiences, and it's rewarding to know that we succeeded in making your stay special.We look forward to welcoming you back in the future and providing you with another fantastic experience. If there's anything specific you'd like to highlight or suggest for improvement, please feel free to let us know. We value your feedback and always strive to enhance our guests' experiences.Thank you again for choosing our hotel!

2/10 Terrible

Lisa

Stayed 1 night in Dec 2023
Response from Shah on Jan 30, 2024
Dear Lisa,Thank you for taking the time to share your feedback about your recent stay at our hotel. We sincerely apologize for the challenges you experienced, and we appreciate you bringing them to our attention.We are truly sorry that your experience did not meet your expectations, and we understand the frustration you may have felt. Your concerns have been taken seriously, and we are actively addressing the matter to prevent it from happening in the future.Again, we apologize for any inconvenience you may have experienced, and we appreciate your feedback as it helps us improve our services.Sincerely,

10/10 Excellent

Georgina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s an amazing place to stay
Stayed 1 night in Nov 2023

8/10 Good

Georgina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a good clean
Stayed 1 night in Nov 2023

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and comfortable. Would definitely stay again .
Stayed 1 night in Oct 2023
Response from Frontdesk on Nov 19, 2023
Dear Dianne,Thank you so much for taking the time to share your positive experience with us! We're delighted to hear that you enjoyed your stay at our hotel, and we truly appreciate your kind words. Your satisfaction and comfort are our top priorities, and it's incredibly rewarding to know that we were able to meet your expectations.Thank you once again for choosing our hotel, and we can't wait to host you again soon. Regards,Harbourview Inn & Suites

10/10 Excellent

Fengky

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My first option at Sydney
Staying for 4 nights as usual for business trip, so much better experience. So much improvement compare to previous visits. I have stayed in this hotel for more than 20 days in the last 2 months.
Stayed 4 nights in Nov 2023
Response from Front desk on Nov 7, 2023
Dear Mr. Fengky,Thank you so much for taking the time to share your positive experience with us! We're delighted to hear that you enjoyed your stay at our hotel, and we truly appreciate your kind words. Your satisfaction and comfort are our top priorities, and it's incredibly rewarding to know that we were able to meet your expectations.Thank you once again for choosing our hotel, and we can't wait to host you again soon. Safe travels!Regards,Harbourview Inn & Suites

8/10 Good

Gerald

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Front desk on Nov 7, 2023
Dear Gerald,Thank you so much for taking the time to share your positive experience with us. We take great pride in providing exceptional service and creating a welcoming atmosphere for our guests, and your feedback reaffirms our commitment to excellence.Thank you once again for choosing our hotel, and we can't wait to host you again soon. Regards,Harbourview Inn & Suites

2/10 Terrible

Jenny

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place should be condemned, I've stayed in some rough places before but this place is the worst. It was so bad we took a look at the room and then just left and stayed at a different hotel. They wouldn't refund our money so we just took a loss and considered ourselves lucky we never stuck it out and contracted a communicable disease, It's that bad. I could go into detail about our room but just trust me and spend your money someplace else, they are not cheap rooms either so if you are hard up try a dumpster it will be cleaner and cozier.
Stayed 1 night in Oct 2023
Response from Frontdesk on Nov 3, 2023
Dear Guest, We’re sorry to hear you didn’t have a good experience with your stay here. We’ve relayed the issue to the appropriate department, and our team is working on a solution. We work really hard to make sure our customers love our services, so thank you for bringing this situation to light. Regards, Harbourview Inn & Suites

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Old but vary nice the bed was good and bathroom had been remodeled and staff were very friendly
Stayed 2 nights in Oct 2023
Response from Frontdesk on Nov 1, 2023
Dear Guest, We are so glad you enjoyed your stay with us! We work really hard to make sure our customers love our services, so thank you for dropping us a review. We hope to serve you again soon. Have a great day!Regards, Harbourview Inn & Suites

2/10 Terrible

Darrin

Business traveler
Liked: Staff & service
They put me in a basement unit which had weird little flys all night everywhere Then they put a teenage hockey team directly above me on the main floor who kept me up till 5am .. asked the manager to deal with it Twice and the noise stoll continued.. went to the front desk he said maybe i should go deal with the problem. I was very upset and dissapointed with that comment from the manager a d not getting any sleep. I asked for my .oney back and they said i would have to contact someone else...run around bullcrap Ill never stay there again
Stayed 1 night in Oct 2023
Response from Frontdesk on Oct 31, 2023
Dear Guest, We’re extremely sorry to hear that you didn’t have a good experience with your stay here. We’ve relayed the issue to the appropriate department, and our team is working on a solution. We work really hard to make sure our customers love our services, so thank you for bringing this situation to light. Regards, Harbourview Inn & Suites

2/10 Terrible

Guy

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not what they advertised A/C did not work. Had to pay $450 to get new rooms
Stayed 3 nights in Jul 2023
Response from Frontdesk on Oct 31, 2023
Dear Guest, We’re sorry to hear you didn’t have a good experience with your stay here. We’ve relayed the issue to the appropriate department, and our team is working on a solution. We work really hard to make sure our customers love our services, so thank you for bringing this situation to light. Regards, Harbourview Inn & Suites

8/10 Good

Marie-Pierre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient place, clean with good amenities. It’s just quite noisy( ice machines and other?)
Stayed 1 night in Oct 2023
Response from Frontdesk on Oct 31, 2023
Dear Guest, Thank you very much for sharing your experience with us! We work really hard to make sure our customers love our services, so thank you for dropping us a review and letting us know the areas we need to improve. Regards, Harbourview Inn & Suites

2/10 Terrible

Allison

Stayed 1 night in Oct 2023
Response from Frontdesk on Nov 19, 2023
Dear Guest, We’re sorry to hear you didn’t have a good experience with your stay here. We’ve relayed the issue to the appropriate department, and our team is working on a solution. We work really hard to make sure our customers love our services, so thank you for bringing this situation to light. Regards, Harbourview Inn & Suites

2/10 Terrible

Farhaj

Stayed 1 night in Oct 2023
Response from Frontdesk on Nov 19, 2023
Dear Farhaj, We’re sorry to hear you didn’t have a good experience with your stay here. We’ve relayed the issue to the appropriate department, and our team is working on a solution. We work really hard to make sure our customers love our services, so thank you for bringing this situation to light. Regards, Harbourview Inn & Suites

6/10 Okay

Melanie

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The bottom of the shower curtain was black and the tan for the bathroom was so loud was rattling and banging!!!
Stayed 1 night in Oct 2023
Response from Front desk on Oct 24, 2023
Dear Guest, We’re sorry to hear you didn’t have a good experience with your stay here. We’ve relayed the issue to the appropriate department, and our team is working on a solution. We work really hard to make sure our customers love our services, so thank you for bringing this situation to light.Regards, Harbourview Inn & Suites

6/10 Okay

Anthony

Liked: Staff & service
Disliked: Property conditions & facilities
Rat trap behind the bed .
Stayed 1 night in Oct 2023
Response from Front desk on Oct 24, 2023
Dear Guest, We’re sorry to hear you didn’t have a good experience with your stay here. We’ve relayed the issue to the appropriate department, and our team is working on a solution. We work really hard to make sure our customers love our services, so thank you for bringing this situation to light. Regards, Harbourview Inn & Suites

2/10 Terrible

Aashna

Stayed 2 nights in Oct 2023
Response from Frontdesk on Nov 19, 2023
Dear Guest, We’re sorry to hear you didn’t have a good experience with your stay here. We’ve relayed the issue to the appropriate department, and our team is working on a solution. We work really hard to make sure our customers love our services, so thank you for bringing this situation to light. Regards, Harbourview Inn & Suites

4/10 Poor

Rhonda

Disliked: Cleanliness, property conditions & facilities
We asked to be moved from the first assigned room. It didn’t feel safe, with easy access from outside Towels were thin. No blanket on bed, just a bedspread. No shampoo. Tv remote didn’t work. Phone in room didn’t work. And no coffee maker. Expected a full service restaurant, but could only get fries and wings, which were very good. The free breakfast didn’t have a lot of options but was hot and good.
Stayed 1 night in Oct 2023
Response from Harbourview Inn on Oct 19, 2023
Dear Guest, we’re sorry to hear you didn’t have a good experience with your stay here. We’ve relayed the issue to the appropriate department, and our team is working on a solution. We work really hard to make sure our customers love our services, so thank you for bringing this situation to light. Regards, Harbourview Inn & Suites

8/10 Good

Stella

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good. Beds were very comfortable.
Stayed 2 nights in Oct 2023
Response from Hv on Oct 19, 2023
We appreciate you taking the time to respond to our online survey regarding your stay at the Harbourview hotel.

4/10 Poor

Carolyn, Abbotsford,

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The bath tub was unbelievably dirty. There was clumps of hair under the heat register in the bathroom. There were only 2 outlets for electric use. There were no mirrors in the room except for the one over the sink in the bath room. The breakfast was limited and it was cold. . It did have a nice view of the harbour.
Stayed 2 nights in Oct 2023
Response from Front desk on Oct 20, 2023
Dear Guest, We’re sorry to hear you didn’t have a good experience with your stay here. We’ve relayed the issue to the appropriate department, and our team is working on a solution. We work really hard to make sure our customers love our services, so thank you for bringing this situation to light. Regards, Harbourview Inn & Suites

8/10 Good

Paul

Traveled with family
Liked: Staff & service, room comfort
The hotel needs some good care, bathroom sink was clogged, laundry facilities were not well maintained
Stayed 2 nights in Oct 2023
Response from Front desk on Oct 20, 2023
Dear Guest, We’re sorry to hear you didn’t have a good experience with your stay here. We’ve relayed the issue to the appropriate department, and our team is working on a solution. We work really hard to make sure our customers love our services, so thank you for bringing this situation to light. Regards, Harbourview Inn & Suites

6/10 Okay

John

Traveled with family
It was ok
Stayed 1 night in Oct 2023
Response from Front desk on Oct 20, 2023
Dear John, We really appreciate your feedback! We’ve relayed the issue to the appropriate department, and our team is working on a solution. We work really hard to make sure our customers love our services, so thank you for bringing this situation to light. We look forward to the next time we're able to serve you again.Have a wonderful day!Regards,Harbourview Inn & Suites

4/10 Poor

Diana

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Room smelled like an old room that was smoked in for 50 years and re-painted several times. If I could have opened a window for fresh air, it would have been ok, however, as with most places, windows are sealed shut...
Stayed 1 night in Oct 2023
Response from Front desk on Oct 20, 2023
Dear Guest, We’re sorry to hear you didn’t have a good experience with your stay here. We’ve relayed the issue to the appropriate department, and our team is working on a solution. We work really hard to make sure our customers love our services, so thank you for bringing this situation to light. Regards, Harbourview Inn & Suites

4/10 Poor

Courtney

Stayed 1 night in Oct 2023
Response from Frontdesk on Nov 3, 2023
Dear Guest,Thank you for taking the time to drop us a review. We really appreciate it. Have a good day!Regards,Harbourview Inn & Suites

2/10 Terrible

kyaw kyaw oo

I check 2 rooms and they are all smell. The other customers are complainted aels well.
Stayed 1 night in Oct 2023
Response from Front desk on Oct 20, 2023
Dear Guest, We’re sorry to hear you didn’t have a good experience with your stay here. We’ve relayed the issue to the appropriate department, and our team is working on a solution. We work really hard to make sure our customers love our services, so thank you for bringing this situation to light. Regards, Harbourview Inn & Suites

2/10 Terrible

Kira

Stayed 1 night in Oct 2023
Response from Frontdesk on Nov 1, 2023
Dear Guest, We’re sorry to hear you didn’t have a good experience with your stay here. We’ve relayed the issue to the appropriate department, and our team is working on a solution. We work really hard to make sure our customers love our services, so thank you for bringing this situation to light. Regards, Harbourview Inn & Suites

8/10 Good

Carolyn, Abbotsford,

Traveled with partner
Disliked: Amenities
It left a lot to be desired. We are booked to spend 2 more nights here and if it was not too late to cancel I would. The room did not smell fresh, there was not a stopper in the sink, there was not a proper place to hang your coat, the breakfast was the worst yet during our 2 weeks of traveling in Nova Scotia. They said there was a restaurant and the entire menu consisted of chicken wings and fries. I would not recommend this place to anyone.
Stayed 1 night in Oct 2023
Response from Front desk on Oct 20, 2023
Dear Guest, We’re sorry to hear you didn’t have a good experience with your stay here. We’ve relayed the issue to the appropriate department, and our team is working on a solution. We work really hard to make sure our customers love our services, so thank you for bringing this situation to light. Regards, Harbourview Inn & Suites

4/10 Poor

Lynne

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Front desk on Oct 20, 2023
Dear Lynne, We really appreciate your feedback! We look forward to the next time we're able to serve you again.Have a wonderful day!Regards,Harbourview Inn & Suites

4/10 Poor

Judith

Disliked: Cleanliness, property conditions & facilities
The telephone did not work. Toilet seat was moving, needs fixing. The sink faucet fell off in my hand when I tried to turn on the tap. Long black hair in the sink, my hair is short and grey.
Stayed 1 night in Oct 2023
Response from Front desk on Oct 20, 2023
Dear Guest, We’re sorry to hear you didn’t have a good experience with your stay here. We’ve relayed the issue to the appropriate department, and our team is working on a solution. We work really hard to make sure our customers love our services, so thank you for bringing this situation to light. Regards, Harbourview Inn & Suites

8/10 Good

Joseph M

Liked: Cleanliness, staff & service
Tired but trying Hotel/Casino
The staff was kind and friendly. The hotel/casino is very worn and did not have a proper restaurant as advertised. Our room was “updated” but poorly done. The hallway to our room was very nicely done on the second floor. We did sleep comfortably, which is why we were there. A hot breakfast of scrambled eggs, bacon and potatoes was provided, which was nice. This hotel also takes a $250.00 deposit which we felt was excessive. It was returned on our card at check out.
Stayed 1 night in Oct 2023
Response from Front desk on Oct 20, 2023
Dear Guest, We’re sorry to hear that your stay here with us wasn't satisfactory. We’ve relayed the issue to the appropriate department, and our team is working on a solution. We work really hard to make sure our customers love our services, so thank you for bringing this situation to light. Regards, Harbourview Inn & Suites

8/10 Good

Meng

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Room was clean and ready for us for the most part. Duvets had a few stains on them and so did the bath tub but for us, we had a great stay and no issues. Room was a lot bigger than we expected.
Stayed 1 night in Oct 2023
Response from Front desk on Oct 20, 2023
Dear Meng Ji, We really appreciate your positive feedback! It's our pleasure to provide the best possible service to our guests, and we are glad that this commitment was reflected in your visit. We look forward to the next time we're able to serve you again.Have a wonderful day!Regards,Harbourview Inn & Suites

6/10 Okay

Robert

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good location and rates were ok. The rooms was bare but clean. Hallways need to be cleaned and freshened up - very stale odor
Stayed 3 nights in Sep 2023
Response from Front desk on Oct 20, 2023
Dear Robert, We really appreciate your feedback! We look forward to the next time we're able to serve you again.Have a wonderful day!Regards,Harbourview Inn & Suites

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Area being close to downtown
Stayed 6 nights in Sep 2023
Response from Front desk on Oct 20, 2023
Dear George, We really appreciate your feedback! We look forward to the next time we're able to serve you again.Have a wonderful day!Regards,Harbourview Inn & Suites

4/10 Poor

Mary

Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property needs some work on it. Water damage very visable in our room. Not even a water glass in room. Extreme extra deposit of $250.00 per night, we stayed at Keltic lodge the night before and no extra deposit required with Expedia booking. Dirty utensils and dishes with complimentary breakfast which was lacking. Would never stay here again.
Response from Front desk on Oct 20, 2023
Dear Mary, We really appreciate your feedback! We’ve relayed the issue to the appropriate department, and our team is working on a solution. We work really hard to make sure our customers love our services, so thank you for bringing this situation to light. Have a wonderful day!Regards,Harbourview Inn & Suites

6/10 Okay

Mary

Traveled with partner
Disliked: Amenities, property conditions & facilities
This property needs some work. Wavy walls and ceilings from water damage. Small room no place to put suitcases only on the floor. No amenities in the room not even one glass for water etc. there was a tv. Would not book here again for the price they are asking.
Stayed 1 night in Sep 2023
Response from Front desk on Oct 20, 2023
Dear Guest, We’re sorry to hear you didn’t have a good experience with your stay here. We’ve relayed the issue to the appropriate department, and our team is working on a solution. We work really hard to make sure our customers love our services, so thank you for bringing this situation to light. Regards, Harbourview Inn & Suites

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Room was dated but comfortable. Great location. Harbourview Inn overall looks a bit tired, bar area needs some work. Overall I give it a 5 out of 10.
Stayed 4 nights in Sep 2023
Response from Front desk on Oct 20, 2023
Dear Gary, We really appreciate your feedback! We’ve relayed the issue to the appropriate department, and our team is working on a solution. We work really hard to make sure our customers love our services, so thank you for bringing this situation to light. We look forward to the next time we're able to serve you again.Have a wonderful day!Regards,Harbourview Inn & Suites

8/10 Good

Jadzia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and staff were friendly.
Stayed 2 nights in Sep 2023
Response from Front desk on Oct 20, 2023
Dear Jadzia, We really appreciate your positive feedback! It's our pleasure to provide the best possible service to our guests, and we are glad that this commitment was reflected in your visit. We look forward to the next time we're able to serve you again.Have a wonderful day!Regards,Harbourview Inn & Suites