Svanshall Vacations from ￥177,338

Excellent choice for our 4 day break in Copenhagen. Right next to the Train Station, room overlooked Tivoli Gardens which I loved watching, day and night. Could not have chosen a better location. Lovely large, well equipped room that was comfortable. Staff were so friendly and helpful. Breakfast had a lovely selection and was refreshed often by the staff.

Good location but room was very dark and felt cramped (we were on the top floor with slanted ceilings and only 2 very small windows). A couple of the lights didn’t work and bathroom mirror was completely unusable as the room was so dimly lit. Furnishings okay but not super comfortable. One odd thing was that they were going to charge if you didn’t do the dishes before checkout! I feel like they should be doing ALL the dishes between stays to ensure proper cleanliness for the next guest. Happy hour was a nice gesture but wine wasn’t great. And lobby coffee was terrible! Lobby had lots of seating and happy hour was well attended (crowded) and very noisy. Also, the elevator was so small and would alarm as “over weight” anytime ANYONE got on, even if there were only 2 people, forcing us to use the stairs (5 stories) quite often. I wouldn’t likely return. I think there are better options in Copenhagen.

Staffs were very helpful but cleaning was not good. Location is only good for me.

The hotel is conveniently located close to the metro station that take a you straight to the heart of Copenhagen

Director Catherine and staff were very accommodating