Susanoo Shrine

Wonderful stay

I am not someone who typically takes the time to write reviews, but in this instance, I feel compelled to share my experience. For the price, the overall experience fell short of what I would expect, particularly when compared with other ryokans in a similar price range. We recently stayed at Gora Kadan and Fufu in Hakone, both of which offered exceptional experiences. The kaiseki dining at both properties was refined, elevated, deeply rooted in Japanese tradition, and, above all, delicious. At the KINSUIKAN it was ‘fishy-smelling’. The smell never left the room. Unfortunately, the experience at Kinsuikan left quite a bit to be desired, especially given its premium pricing. The property needed updating. That said, the staff were consistently warm, friendly, and helpful, which we genuinely appreciated. The hotel's location on Miyajima, along with its beautiful waterfront views, are undoubtedly its greatest assets. Ultimately, while the setting and hospitality were commendable, the overall experience did not meet the standard or value I would expect at this price point.