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フィエスタ リゾートの口コミ

3 out of 5
フィエスタ リゾート
Sitio. Dacuman, Brgy. Ipil, Surigao, Surigao del norte

口コミ

7.6

良い

評価 10 - 17 件の口コミ中 7 件が非常に良い" "
評価 8 - 17 件の口コミ中 4 件が良い" "
評価 6 - 17 件の口コミ中 2 件が普通" "
評価 4 - 17 件の口コミ中 2 件が不満" "
評価 2 - 17 件の口コミ中 2 件が非常に不満" "

8.0/10

清潔度

8.8/10

スタッフとサービス

8.4/10

設備とサービス

7.4/10

施設のコンディションと設備

8.4/10

環境への配慮

口コミ

10/10 (非常に良い)

Joseph

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I had stayed at this property a year before and there are constant improvements being made to the facilities and the area around it. The beds aren't the typical foam mattresses you can find elsewhere, they are nicely firm.
2024 年 2 月に 1 泊滞在

6/10 (普通)

Imelda

良かった点 : 清潔度、スタッフとサービス
2024 年 2 月に 3 泊滞在

10/10 (非常に良い)

David Roy

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very clean; nice pool; easy access to beach; outstanding, friendly and helpful staff. The evening chef rustled up a bespoke seafood option that catered to my wife’s dietary restrictions without advance notice. Would have liked kettle and tea/coffee in room. Live music on Sunday evening had more volume than talent, but thankfully didn’t go on too long. Overall we enjoyed our stay and are happy to recommend.
2023 年 8 月に 3 泊滞在
Mariaからの返信 (投稿日 : 2023 年 8 月 28 日)
Hi sir..thank you so much for your recommendation.It is always our pleasure to serve guests at our best.See you again soon sir!

6/10 (普通)

Veronica

良かった点 : 清潔度、スタッフとサービス
2023 年 6 月に 3 泊滞在

10/10 (非常に良い)

Joseph

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
One thing to keep in mind about this area. It's in an area that regularly gets hit by Typhoons. So the surrounding area has very visible scars of those storms (especially the dire condition of the road). Additionally the village nearby is pretty typical of the area. The staff does a great job of keeping the guest areas clean and in working order. The landscaping is charming and maintained. The food at the restaurant is good and has enough variety to satisfy. I recommended this resort to travelers who want to go to areas that haven't yet become another generic resort town.
2023 年 2 月に 12 泊滞在

8/10 (良い)

MELLANY

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Management very considerate and accommodating with our needs. Food very delicious.
2022 年 12 月に 1 泊滞在
LSからの返信 (投稿日 : 2022 年 12 月 5 日)
Thank you for staying our establishment. Hope to see you again here, safe trip God bless

10/10 (非常に良い)

Johnny

良かった点 : 清潔度、スタッフとサービス、設備とサービス
2022 年 10 月に 2 泊滞在

2/10 (非常に不満)

Maricel

2022 年 8 月に 4 泊滞在

8/10 (良い)

Richard、Huntington Beach

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Friendly helpful staff. Gave us dishes & silverware for our food and ice for our drinks. Helped me with the dive boat.
2022 年 5 月に 2 泊滞在

10/10 (非常に良い)

Tom&Jean、USA

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff here is absolutely wonderful. Always trying to help. Always trying to make the stay as enjoyable as possible. Our deluxe room came with an amazing breakfast. The pool was immaculate and not overcrowded. The beach is just across the street and the water was perfectly clear as well. At the end of our stay the staff helped us get to the bus terminal. Thank you...
2020 年 1 月に 1 泊滞在

8/10 (良い)

Adam

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Ruined by a few small issues, and a thief!
Overall it was a great stay, but on the last day the hotel staff insisted on taking some drinks we had purchased off us. That is THEFT plain and simple, and I HATE thieves. So petty and completely ruined for me what would have been such a great experience. Also... We stayed in 'deluxe' room, where the shower rail had been ripped off the wall... The door lock had VERY sharp edges, and both me and my wife cut ourselves on it... and there was always ants in the room... Could have done better!
2019 年 12 月に 6 泊滞在

10/10 (非常に良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very friendly staff, was always ready to help out.
2019 年 10 月に 1 泊滞在
Dawnからの返信 (投稿日 : 2019 年 11 月 21 日)
Thank you for your review. We are glad you stayed well here. Hope to see you again. Salsmat po

4/10 (不満)

Frustrated

家族旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
We stayed in what they called “suite”. Yes, the room was big with a hot tub BUT, the tub do not have water connection therefore, you can’t use it. If you like loud music then you’re fine because there’s always music playing from around 8:00 to 22:00. Internet connection is only by the pool area so, if you want internet connection in your room, please do not stay in this hotel because you will be very frustrated. Do not stay in this hotel if you’re afraid of cockroaches and dust worms. I was so afraid to touch the furnitures/bed frames because it looks as if it was never cleaned/wipes for months. Our blankets is made of sewed together curtains, (by hands).
2019 年 6 月に 4 泊滞在
Virginiaからの返信 (投稿日 : 2019 年 7 月 8 日)
Hello sir. I apologize about your uncomfortable staying. Based on your advice, we will strive for better service. Thank you

2/10 (非常に不満)

Bob

カップルで旅行
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Annoyingly loud music playing during the days and evenings at the pool. So loud that it eminates though the rooms. The pool is very popular with the locals and is a big attraction, so it is usually full of people and kids not staying at the resort. Food and service is mediocre. Untrained staff means well. Staff is usually taking care of the owner rather than the customers. Isolated area, poor beach access, didn't clean the room daily. We had enough and left early.
2019 年 4 月に 4 泊滞在
Jefferson Dayonoからの返信 (投稿日 : 2019 年 5 月 5 日)
Hello Mr. Ronald.. Sorry for uncomfortable during your staying. Especially those time for weekends in summer here.. Then we are under making fence and cleaning our beach site now.. maybe we can control our beachsite soon after finish construction sir.. I think our staffs forgot informed about makeup room service. we offer daily cleaning when the guests ask the service... We will try continue better service for our guests sir. I apologize again all your complains and we will develope ourselves follow your advise sir. Thank you so much

10/10 (非常に良い)

Matti

良かった点 : スタッフとサービス、施設のコンディションと設備、客室の快適度
Mr Matti
I stayed in a week at this hotel, the pool was a lot reserved for schools so we could not use the pool. The price does not include the cleaning of the apartment, upon request we received one cleaning per week, thanks to the henchmen. Staff are delighted to help each time. Apartment moderate. terrace and chairs are not on the table. The restaurant's food is good though the fish is on the list it did not get. Price quality ratio good, breakfast also good .. I thought I would come again !!
2018 年 9 月に 6 泊滞在

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2018 年 8 月に 1 泊滞在

4/10 (不満)

Stephen

良かった点 : 客室の快適度
気になった点 : スタッフとサービス
Nice pool
We arrived late to find no one to help us for 10 mins, the pool was excellent as was the room but service was very poor and staff untrained. We ordered a meal on arrival it took 2 hrs this was not good. At breakfast there was rice and fish no menu for westerners over all I would not recommend fiesta until they improve customer service
2018 年 6 月に 1 泊滞在