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The Capital Hotel Surabaya

3.5 star property
Hotel in Surabaya with spa services and a 24-hour front desk

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Photo gallery for The Capital Hotel Surabaya

Lobby lounge
Front of property
Front of property
Lobby lounge
Land view from property

Reviews

4.8 out of 10

Popular amenities

  • Spa
  • Bar
  • Breakfast available
  • Laundry
  • Parking included
  • Housekeeping

Room options

View all photos for Executive Suite Room

Executive Suite Room | 1 bedroom, minibar, individually furnished, desk

Executive Suite Room

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Dining table
LCD TV
Separate bedroom
Separate bathtub and shower
  • 58 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room

Executive Room | 1 bedroom, minibar, individually furnished, desk

Executive Room

Highlights

Individually furnished
Air conditioning
LCD TV
Separate bedroom
Bidet
Private bathroom
Rainfall showerhead
Free bottled water
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Twin Room

1 bedroom, minibar, individually furnished, desk

Deluxe Twin Room

Highlights

Individually furnished
Air conditioning
LCD TV
Separate bedroom
Bidet
Private bathroom
Free bottled water
Minibar
  • Sleeps 2
  • 1 Twin Bed

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, minibar, individually furnished, desk

Deluxe Double Room

Highlights

Individually furnished
Air conditioning
LCD TV
Separate bedroom
Bidet
Private bathroom
Rainfall showerhead
Free bottled water
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Grand Double Room

Grand Double Room | 1 bedroom, minibar, individually furnished, desk

Grand Double Room

Highlights

Individually furnished
Air conditioning
LCD TV
Separate bedroom
Bidet
Private bathroom
Rainfall showerhead
Free bottled water
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Elite Double Room

1 bedroom, minibar, individually furnished, desk

Elite Double Room

Highlights

Individually furnished
Air conditioning
LCD TV
Separate bedroom
Bidet
Private bathroom
Free bottled water
Minibar
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Double Room

Junior Double Room | 1 bedroom, minibar, individually furnished, desk

Junior Double Room

Highlights

Individually furnished
Air conditioning
LCD TV
Separate bedroom
Bidet
Private bathroom
Rainfall showerhead
Free bottled water
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Elite Twin Room

1 bedroom, minibar, individually furnished, desk

Elite Twin Room

Highlights

Individually furnished
Air conditioning
LCD TV
Separate bedroom
Bidet
Private bathroom
Free bottled water
Minibar
  • Sleeps 2
  • 1 Twin Bed

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About the neighborhood

Map
60299, Jawa Timur, Surabaya, 258 Jl. Raya Jemursari

What's nearby

  • Royal Plaza Surabaya - 4 min drive - 4.1 km
  • Surabaya Zoo - 5 min drive - 3.0 km
  • Galaxy Mall - 8 min drive - 6.5 km
  • Surabaya Plaza Shopping Mall - 8 min drive - 7.4 km
  • Tunjungan Plaza - 9 min drive - 8.0 km

Getting around

  • Kertomenanggal Station - 4 min drive
  • Surabaya Gubeng Station - 22 min drive
  • Surabaya (SUB-Juanda) - 27 min drive

Restaurants

  • ‪Kopitagram - ‬12 min walk
  • ‪Forum Restaurant - ‬5 min walk
  • ‪Pempek Ny. Kamto - ‬5 min walk
  • ‪Warung Doyong - ‬8 min walk
  • ‪Soto Madura WAWAN - ‬5 min walk

About this property

The Capital Hotel Surabaya

Hotel near Tunjungan Plaza
Consider a stay at The Capital Hotel Surabaya and take advantage of a coffee shop/cafe, laundry facilities, and a bar. Stay connected with free in-room WiFi, with speed of 50+ Mbps, and guests can find other amenities such as a restaurant.
Additional perks include:
  • Free self parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and luggage storage
  • Wedding services, a 24-hour front desk, and concierge services
Room features
All 105 individually furnished rooms have perks such as air conditioning, as well as amenities like free WiFi and minibars.
Extra conveniences in all rooms include:
  • Bathrooms with bidets and toothbrushes and toothpaste
  • 32-inch LCD TVs with cable channels
  • Wardrobes/closets, daily housekeeping, and desks

Languages

English, Indonesian

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￥9,288 total
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: IDR 150,000 for adults and IDR 100,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Spa

  • Spa services

Accessibility

  • No elevator
  • Tile flooring in public areas

More

  • 1 building
  • 12 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer (on request)
  • Private bathroom
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Individual furnishings

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 300000.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 150000 for adults and IDR 100000 for children
  • Airport shuttle fee: IDR 260000 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: IDR 260000 (one-way), (up to 5 years old)
  • Rollaway bed fee: IDR 300000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

The Capital Surabaya Surabaya
The Capital Hotel Surabaya Hotel
The Capital Hotel Surabaya Surabaya
The Capital Hotel Surabaya Hotel Surabaya

Frequently asked questions

Is The Capital Hotel Surabaya pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Capital Hotel Surabaya?

Self parking is free at this property.

What time is check-in at The Capital Hotel Surabaya?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at The Capital Hotel Surabaya?

Check-out is at noon.

Does The Capital Hotel Surabaya provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 260000 per vehicle applies.

Where is The Capital Hotel Surabaya located?

Situated in Surabaya, this hotel is within 3 mi (5 km) of Universitas Islam Negeri Sunan Ampel Surabaya, Royal Plaza Surabaya, and Surabaya Zoo. Monument Of Suroboyo and Mpu Tantular Museum are also within 3 mi (5 km).

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The Capital Hotel Surabaya Reviews

Reviews

4.8
Rating 10 - Excellent. 0 out of 3 reviews
Rating 8 - Good. 0 out of 3 reviews
Rating 6 - Okay. 2 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 1 out of 3 reviews

5.4/10

Cleanliness

6.0/10

Staff & service

4.0/10

Amenities

4.0/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

2/10 Terrible

Hiroki

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
部屋の中はエアコンが臭すぎて眠れなかった。お風呂は狭過ぎて水が洗面所まで飛んでびしょ濡れになった。ハンドソープやコンディショナーはない。ハンガーは取り外すとフックがないタイプなのでタオルとかは干せない。また夜レストランを経由して喫煙所に向かう途中でレストランにネズミがいてびっくりした。レストランでは夜のうちに朝ごはんの支度がされていた様なので、ネズミがそれを狙っていたかと想像すると、朝ごはん抜きにして良かったと思う。良いところとしては、冷蔵庫が壊れていたがスタッフに申し出たらすぐに交換してくれたりと、スタッフの対応は良かった。ホテル横には吉牛やバーガーキングやローソンなどがあり、食べる分には何とかなる感じだった。
R階レストランの先にある喫煙所で蚊がいる
眺めはまあまあ良いが大通りに面しているので車やバイクの騒音は聞こえる
Stayed 1 night in Jul 2025

6/10 Okay

Natan

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

kosai

目抜き通りから離れているので、その点を考慮に入れて予約を入れてください。 隣に、バーガーキング、吉野家、ローソン、ドミノピザがあるので、食事には事欠かない。
Stayed 1 night in Aug 2024