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モーテル 6 サニーベール カリフォルニア - サウスの口コミ

2 out of 5
モーテル 6 サニーベール カリフォルニア - サウス
806 West Ahwanee Ave, Sunnyvale, CA

口コミ

7.2

良い

評価 10 - 721 件の口コミ中 205 件が非常に良い" "
評価 8 - 721 件の口コミ中 226 件が良い" "
評価 6 - 721 件の口コミ中 152 件が普通" "
評価 4 - 721 件の口コミ中 64 件が不満" "
評価 2 - 721 件の口コミ中 74 件が非常に不満" "

7.8/10

清潔度

7.6/10

スタッフとサービス

6.8/10

設備とサービス

7.2/10

施設のコンディションと設備

7.4/10

環境への配慮

口コミ

10/10 (非常に良い)

Kenji

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
キレイで治安の良いモーテルでした。スタッフの対応も丁寧でした。
2024 年 3 月に 1 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2024 年 4 月 1 日)
Hi Kenji, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Natalie #Team6

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
価格もリーズナブルで周辺に食事をする場所もたくさんあり、快適に過ごせました。もう少しインターネットの接続が良いとさらによかったです。
2019 年 2 月に 1 泊滞在

4/10 (不満)

Super secretary、Tokyo, Japan

良かった点 : 清潔度
気になった点 : 施設のコンディションと設備
What we receive is what we pay.
Check in is OK, but hotel room is minimally furnished without refrigerator and other typical things. But the largest problem existed at Wifi access from the guest room. I paid 4.99USD/Day for premium wifi connection, but I cannot use Wifi at all from my guest room. About 80% of packets from my PC is lost to the outside network. This is incredibly bad situation. All of my 4.99s are gone. Other than Wifi problem, police cars came into the parking lot to investigate suspicious car at the lot and noisy guys nearby location. Sunnyvale is considered very safe area, but location near this hotel is not.
2017 年 8 月に 5 泊滞在

6/10 (普通)

yasu、日本

気になった点 : 客室の快適度
音さえ気にしなければ
泊まった部屋が駐車場に近かったためか、車の音が深夜でも聴こえることも。 部屋は清潔で普通のホテルです。

6/10 (普通)

宿泊されたお客様

良かった点 : 清潔度

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Just Great.

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
There is an incident around this area. Other than that, it was great.

2/10 (非常に不満)

YOSHIHIKO、Japam

気になった点 : スタッフとサービス
WiFi USD3, not free Not b@b, bed only

6/10 (普通)

宿泊されたお客様

No breakfast! A little too noisy.
No breakfast! A little too noisy.

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

8/10 (良い)

Alessandro、Desenzano del Garda

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Clean with helpful staff. The structure Is fine
2024 年 5 月に 1 泊滞在

8/10 (良い)

Jaime

2024 年 5 月に 1 泊滞在

8/10 (良い)

Jessica

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This area was so nice not loud outside. Very clean room.
2024 年 5 月に 3 泊滞在

2/10 (非常に不満)

Jose

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Un problema para entrar tantas preguntas tantas cosas en verdad que no recomiendo este hotel para nadie
2024 年 5 月に 1 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2024 年 5 月 21 日)
Hola Jose,Gracias por tomarse el tiempo de revisar su reciente estadía con nosotros. Nos gustaría disculparnos por cualquier inconveniente que haya experimentado como huésped. Por favor, danos la oportunidad de mejorar tu experiencia en tus futuras reservas.Maz K.#Team6

8/10 (良い)

Hongwei

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Clearly safe
2024 年 5 月に 1 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2024 年 5 月 21 日)
Hi Hongwei,Thank you for the amazing rating!! Maz K.#Team6

10/10 (非常に良い)

Jennifer

2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Cangcang

2024 年 4 月に 1 泊滞在

8/10 (良い)

Brouck

2024 年 4 月に 2 泊滞在

8/10 (良い)

Carlos Gutierrez

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 7 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2024 年 4 月 26 日)
Hi Carlos Gutierrez,Thank you for the excellent review! Maz K.#Team6

8/10 (良い)

Steve、Seminole

家族旅行
良かった点 : 清潔度、施設のコンディションと設備
It appeared as if the bathroom had recently been redone and it was in much better shape than the one we had stayed in last year. Again, having a small refrigerator and microwave fit our needs perfectly.
2024 年 4 月に 5 泊滞在
Nancy Y.からの返信 (投稿日 : 2024 年 4 月 17 日)
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

6/10 (普通)

Maria

2024 年 3 月に 1 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2024 年 3 月 29 日)
Hi Maria,Thank you for positively rating your stay!Lilith#Team6

2/10 (非常に不満)

Michael

気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
No shampoo to take a shower. Bathroom fan is so loud that you cannot sleep with it on. Light and fan under 1 switch. Can hear neighbors talking and street noise. Small room. Under average.
Nancy Y.からの返信 (投稿日 : 2024 年 3 月 19 日)
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

10/10 (非常に良い)

ryan、Mechanicsburg

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great. No roaches like their sister hotel across the street
2024 年 2 月に 3 泊滞在
Nancy Y.からの返信 (投稿日 : 2024 年 3 月 19 日)
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 (非常に良い)

ryan、Mechanicsburg

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great
2024 年 2 月に 6 泊滞在
Nancy Y.からの返信 (投稿日 : 2024 年 3 月 19 日)
Thank you for the perfect rating!!Nancy Y.#Team6

10/10 (非常に良い)

ryan、Mechanicsburg

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great customer service
2024 年 2 月に 2 泊滞在
Nancy Y.からの返信 (投稿日 : 2024 年 3 月 19 日)
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

8/10 (良い)

Timothy

良かった点 : スタッフとサービス、設備とサービス
Staff was nice when I had concerns.
2024 年 2 月に 4 泊滞在
Nancy Y.からの返信 (投稿日 : 2024 年 3 月 19 日)
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 (良い)

Hope、spring

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It was okay
2024 年 3 月に 3 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2024 年 3 月 12 日)
Hi Hope,Thank you for positively rating your stay!!Maz K.#Team6

6/10 (普通)

Bonnie

ペット同伴の旅行, 家族旅行
気になった点 : 設備とサービス、施設のコンディションと設備
I was there because my son was having heart surgery at Sanford Hospital and when I was going to increase my stay the rates nearly tripled for the holiday season. I had to leave him in California and go home to Nevada because I could no longer afford the rates. I tried contacting upper management to explain my situation, they didn't care. They just wanted more money. Greedy, uncaring property owners. I don't recommend them. As far as the noise, some people shouldn't have children. It was awful. I was already stressed out, and that kid screaming and banging on the wall and door in the room next to me was just horrible. It was every single evening. Calling the office did nothing. Those parent's were just rude. Plus i had to have my key card redone practically every day. Shoddy equipment, noisy people, greedy owner's... just a terrible experience all around.
2023 年 12 月に 3 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2024 年 3 月 12 日)
Hi Bonnie,We would like to discuss your experience with you further and ask that you reach out to our Guest Relations Team by using the Contact Us feature on our website to connect with us.Maz K.#Team6

6/10 (普通)

Eloisa

No hot water
2024 年 2 月に 3 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2024 年 3 月 6 日)
Hi Eloisa, Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Natalie #Team6

10/10 (非常に良い)

Pingyi

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 2 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2024 年 3 月 7 日)
Hi Pingyi,Thank you for the excellent review! Maz K.#Team6

6/10 (普通)

Tylor

気になった点 : 施設のコンディションと設備
2024 年 2 月に 3 泊滞在

10/10 (非常に良い)

Raymi

出張, 家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Pleaty of great places to eat around.
Customer service was great, and clean and quite to stay here.
2024 年 2 月に 2 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2024 年 2 月 29 日)
Hi Raymi,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

10/10 (非常に良い)

Raymi

出張
良かった点 : 清潔度、スタッフとサービス
2024 年 2 月に 1 泊滞在
Nancy Y.からの返信 (投稿日 : 2024 年 3 月 8 日)
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 (非常に良い)

Pingyi

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 2 泊滞在

8/10 (良い)

Greg

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 2 月に 4 泊滞在
Nancy Y.からの返信 (投稿日 : 2024 年 2 月 14 日)
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 (良い)

Ernest

良かった点 : 清潔度、施設のコンディションと設備
Clean room and good customer service.
2024 年 2 月に 2 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2024 年 2 月 14 日)
Hi Ernest,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

10/10 (非常に良い)

Erika

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 2 泊滞在
Nancy Y.からの返信 (投稿日 : 2024 年 2 月 7 日)
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

8/10 (良い)

Andi、OLYMPIA

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
hair dryer available upon request.
2024 年 1 月に 3 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2024 年 2 月 6 日)
Hi Andi,Thank you for positively rating your stay!!Maz K.#Team6

10/10 (非常に良い)

Erika

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 1 泊滞在

10/10 (非常に良い)

Marna、Menifee

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
My stay was restful and convenient.
2024 年 1 月に 2 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2024 年 1 月 30 日)
Hi Marna, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6

2/10 (非常に不満)

Jose

2024 年 1 月に 1 泊滞在

8/10 (良い)

宿泊されたお客様

出張
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
2024 年 1 月に 1 泊滞在

8/10 (良い)

tasha

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Easy , convenient, budget friendly
Great stay , close to Stanford ( 15 min ) food close by . Grateful for pet friendly.
2024 年 1 月に 2 泊滞在
Brand Experience Team からの返信 (投稿日 : 2024 年 1 月 23 日)
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

4/10 (不満)

Chandra

良かった点 : 清潔度
気になった点 : スタッフとサービス、施設のコンディションと設備
I have stayed at this hotel before but I was not satisfied with this last day. Upon checking in, the representative told me that my room would be upstairs and it was located right next to the staircase. I was in town for work so I needed it to be quiet and asked to be relocated to a room away from the stairs. He told me no that they were almost sold out and that if he moved my room he would have to change my room type and charge me. The hotel was nowhere near sold out as it was barely any cars or people there that day so it really irritated me that he wasn't willing to assist. The bed was horrible. Probably the worst I've ever slept on in a hotel. Again, I have stayed at this hotel before so I don't know if they recently changed mattresses or if this room just had a crappy mattress but it was terrible. I tossed and turned all night and didn't hardly get any sleep. Stay away from room 232. The bed sucks. The room was clean and usually is when I stay at this hotel. Not sure if I was stay here again since I don't want to take the risk of having a crappy mattress again?
2024 年 1 月に 1 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2024 年 1 月 17 日)
Hi Chandra, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Kaur J.#Team6

6/10 (普通)

Donald、White Rock

良かった点 : 清潔度、スタッフとサービス
気になった点 : 設備とサービス
I had the bare bones lowest price option, which did not include any amenities, so no refrigerator or microwave or coffee maker. Only real complaint was the key to the room kept getting unworkable and had to be reprogrammed a couple times over the 4 nights I was there.
Brand Experience Team からの返信 (投稿日 : 2024 年 1 月 23 日)
Hi Donald, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

6/10 (普通)

Alicia

カップルで旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度
2024 年 1 月に 1 泊滞在

6/10 (普通)

Jaime

グループ旅行
良かった点 : 清潔度
Overall a Decent Stay.
Not much to say about a motel 6 but I’ll give credit when it’s due. It’s one of the smaller sized motel 6, which I don’t think it really matters to some but the less rooms the less people, crowds, potential noisy neighbors if your more of a low key person. Location is great, fast food within walking distance, other hotels and gas stations too. Free entrance is literally across the street and not too far from SF, 35 minute drive or so without traffic. Room was very clean, checking attendant was friendly and even called to make sure if everything was okay about an hour after check in. That was thoughtful. No noisy neighbors and area around location was nice. There’s was an odd incident where a stranger knocked on my door asking for someone by name which i thought was extremely odd as I never had anything like this happen but calmly said they have the wrong room. He left and didn’t return. Weird right? Other than that, a decent stay at motel 6 this time around.
2023 年 12 月に 1 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2024 年 1 月 9 日)
Hi Jaime,We appreciate you taking the time to share your feedback with us. Your concerns are important to us, and we take all guest experiences seriously. Your business is valuable to us, and we are committed to making your next visit even more enjoyable. Please don't hesitate to return and stay with us again, as we look forward to the opportunity to serve you.Lilith#Team6

8/10 (良い)

Andrei

出張
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Right price for this type of hotel.
2023 年 12 月に 4 泊滞在
Brand Experience Teamからの返信 (投稿日 : 2024 年 1 月 9 日)
Hi Andrei,Thank you for positively rating your stay!Lilith#Team6

6/10 (普通)

Richard

出張
気になった点 : 清潔度、スタッフとサービス
Better low cost options
Hotel attendant busy with other guests waited outside (lobby door was locked) in the cold and rain before he came back. got the room, smelled like an ashtray. After signing 20 instances of no-smoking in the room or else fees asked to get a new room. No refrigerator. No microwave. Bathroom fan was noisy beyond belief. The room was clean and looked like it was modernized but the walls, doors and windows were still letting in outside noise. Stayed for a few days only but it wouldn't be acceptable for anything more than a quick business trip.
2023 年 12 月に 2 泊滞在
Brand Experience Team からの返信 (投稿日 : 2023 年 12 月 26 日)
Hi Richard, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Kaur J.#Team6

6/10 (普通)

宿泊されたお客様

家族旅行
良かった点 : 清潔度、スタッフとサービス
Upgrade Ventilation…
Melissa, a shift manager was very accommodating. I appreciated her kindness and professionalism. My stay started off finding black mold in my reserved room. This location, the engineering, lacks proper circulation in the bathrooms thus condensation buildup happens on the walls/ceiling. IMO. Nonetheless, Melissa was accommodating as best as availability of rooms would allow. We were given another room on entry level, which for a day or two was okay until it wasn’t. Due to the guest above us, we couldn’t sleep from nonstop moving. I was directed to speak to another manager, who at first was not understanding but can along with continued persistence to be moved to another room on the second floor to ensure for rest. The last day was the best sleep we received in the last couple days, which was great!
2023 年 12 月に 4 泊滞在
Brand Experience Team からの返信 (投稿日 : 2023 年 12 月 26 日)
Hi Traveler, After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Kaur J.#Team6