The Palace of the Lost City at Sun City Resort

5.0 star property
Luxury hotel with 3 restaurants and full-service spa
VIP Access

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

The Palace of the Lost City at Sun City Resort

Photo gallery for The Palace of the Lost City at Sun City Resort

Building design
Children's play area - indoor
Paraplegic Room | Minibar, in-room safe, desk, blackout drapes
3 restaurants, breakfast, dinner served; international cuisine
0B | Bathroom | Separate tub and shower, free toiletries, hair dryer, slippers

Overview of The Palace of the Lost City at Sun City Resort

8.8

Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Gym
  • Babysitting
  • Housekeeping
The price is ¥41,537
Price available on 2024/4/28

Check out the area

0316, North West, Moses Kotane, Sun City Resort
  • Popular LocationTusk Bar1 min walk
  • Popular LocationThe Valley of Waves15 min walk
  • Popular LocationThe Gary Player Golf Course5 min drive
  • AirportPilanesberg (NTY-Sun City)17 min drive

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks
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Sign in to view eligible discounts and perks. More rewards for more adventures!

Room options

Superior Luxury Pool Facing Room

cleanliness

Highlights

Air conditioning
Connecting rooms available
TV
Ceiling fan
Blackout drapes/curtains
Separate bathtub and shower
Hair dryer
Private bathroom
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

Superior Luxury Room

cleanliness

Highlights

Air conditioning
Connecting rooms available
TV
Ceiling fan
Blackout drapes/curtains
Separate bathtub and shower
Hair dryer
Private bathroom
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite

cleanliness

Highlights

Air conditioning
Connecting rooms available
TV
Ceiling fan
Blackout drapes/curtains
Separate bathtub and shower
Hair dryer
Private bathroom
  • 70 sq m
  • Sleeps 2
  • 1 King Bed

Superior Luxury Family Room

cleanliness

Highlights

Air conditioning
Connecting rooms available
TV
Ceiling fan
Blackout drapes/curtains
Separate bathtub and shower
Hair dryer
Private bathroom
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

Superior Suite

cleanliness

Highlights

Air conditioning
Connecting rooms available
TV
Ceiling fan
Blackout drapes/curtains
Separate bathtub and shower
Hair dryer
Private bathroom
  • 88 sq m
  • Sleeps 2
  • 1 King Bed

Luxury Twin Room

cleanliness

Highlights

Air conditioning
Connecting rooms available
TV
Ceiling fan
Blackout drapes/curtains
Separate bathtub and shower
Hair dryer
Private bathroom
  • 36 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

About the neighborhood

Moses Kotane

The Palace of the Lost City at Sun City Resort is located in Moses Kotane. The Valley of Waves and Waterworld are local attractions and The Gary Player Golf Course is worth checking out if an activity is on the agenda.

What's nearby

  • The Valley of Waves - 15 min walk
  • The Gary Player Golf Course - 5 min drive
  • Sun City Casino - 5 min drive
  • Waterworld - 7 min drive
  • Pilanesberg National Park - 14 min drive

Restaurants

  • Acacia Terrace Cafe - 12 min drive
  • The Jungle Bar & Lounge - 13 min drive
  • Shebeen - 5 min drive
  • Tusk Bar - 1 min walk
  • Cabanas Pool Bar - 4 min drive

About this property

The Palace of the Lost City at Sun City Resort

Luxury family-friendly hotel
At The Palace of the Lost City at Sun City Resort, you can look forward to 18 holes of golf, a casino, and free water park access. For those looking to try their luck, this hotel boasts 2 casino VIP rooms, 51 casino gaming tables, and 700 slot machines. Treat yourself to a body treatment, a body scrub, or a massage at The Royal Salon, the onsite spa. Be sure to enjoy a meal at any of the 3 onsite restaurants, which feature international cuisine and garden views. Enjoy the gym, as well as activities like ecotours, parasailing, and game viewing. In addition to a nightclub and a poolside bar, guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool and a children's pool, with a lazy river, a waterslide, and sun loungers
  • Free self parking and valet parking
  • A free area shuttle, a safari, and 2 outdoor tennis courts
  • An area shuttle, supervised childcare (surcharge), and massage treatment rooms
Room features
All 335 rooms include comforts such as 24-hour room service and air conditioning, as well as thoughtful touches like free WiFi and safes.
Other amenities include:
  • Bathrooms with separate tubs/showers and free toiletries
  • TVs with cable channels
  • Childcare services, coffee/tea makers, and ceiling fans

Languages

Afrikaans, English, Xhosa, Zulu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Area shuttle
  • Free casino shuttle
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 3 coffee shops/cafes
  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Bocado
  • Crystal Court
  • Plume
  • The Grill Room
  • Tusk Bar & Lounge

Things to do

  • 18 holes of golf
  • 2 outdoor tennis courts
  • 51 gaming tables
  • 700 slot machines
  • Arcade/game room
  • Archery
  • Billiards/pool table
  • Casino
  • Children's club
  • Children's pool
  • Ecotours
  • Free water park
  • Full-service spa
  • Game drive
  • Game viewing
  • Gym
  • Hiking/biking trails
  • Lazy river
  • Mini golf
  • Motor boating
  • Mountain biking
  • Nightclub
  • Outdoor pool
  • Parasailing
  • Personal motorized watercraft
  • Playground
  • Safari
  • Sauna
  • Segway rentals/tours
  • Shopping
  • Steam room
  • Water skiing
  • Waterslide
  • Ziplining

Family friendly

  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • Free area shuttle
  • Free water park access
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Lazy river
  • Mini golf
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 8 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 16

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
This property provides roundtrip airport shuttle service from Pilanesberg International Airport (NYT) only.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from May 15 to June 23:
  • Water park

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for golf tee times and massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 16 years old are not allowed in the spa without adult supervision

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

LOST CITY PALACE
LOST PALACE
PALACE LOST
PALACE LOST CITY
PALACE LOST Hotel
PALACE LOST Hotel CITY
Palace Lost City Hotel Sun City
Palace Lost City Hotel
Palace Lost City Sun City
The Palace Of The Lost City Hotel Sun City
The Palace Of Lost City
Palace Lost City Sun City Resort
Palace Lost Resort
The Palace of the Lost City
The Palace of the Lost City at Sun City Resort Hotel
The Palace of the Lost City at Sun City Resort Moses Kotane

Frequently asked questions

Does The Palace of the Lost City at Sun City Resort have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at The Palace of the Lost City at Sun City Resort?

As of Mar 28, 2024, prices found for a 1-night stay for 2 adults at The Palace of the Lost City at Sun City Resort on Apr 28, 2024 start from ¥41,537, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Palace of the Lost City at Sun City Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Palace of the Lost City at Sun City Resort?

Self parking and valet parking are free at this property.

What time is check-in at The Palace of the Lost City at Sun City Resort?

Check-in start time: 2:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at The Palace of the Lost City at Sun City Resort?

Check-out is at 11 AM. Late check-out is available for a fee.

Where is The Palace of the Lost City at Sun City Resort located?

This family-friendly Moses Kotane hotel is within 1 mi (2 km) of The Valley of Waves, The Gary Player Golf Course, and Sun City Casino. Waterworld is 1.4 mi (2.2 km) away.

The Palace of the Lost City at Sun City Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 327 out of 561 reviews" "
Rating 8 - Good. 148 out of 561 reviews" "
Rating 6 - Okay. 45 out of 561 reviews" "
Rating 4 - Poor. 28 out of 561 reviews" "
Rating 2 - Terrible. 13 out of 561 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Vuk

Traveled with family
Liked: Staff & service, amenities
Sun City is nestled in an absolutely beautiful area and truly offers a luxurious escape. We stayed at The Palace which we were really looking forward to. The resort itself offers plenty to do and see, or just relax by the pool, at very affordable prices. The negatives is that our bedding and the linen used in the main restaurant had stains on them each of the days we were there. The Palace itself needs touching up as paint is peeling and umbrellas and such have holes in them. Lastly, the staff kept coming into our room multiple times throughout the day for reasons we couldn't quite figure out. Sometimes it was to clean our room, other times to ask if our room has been cleaned, and a few times a staff member walked in, saw us there and simply walked out. We would definitely visit again but there is definitely room for imporovement.
Stayed 2 nights in Feb 2024

10/10 Excellent

Oren

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Unbelievable hotel!! If I could give it 10 stars I would. Great customer service, the hotel is a real palace, amazing architecture and decorations. The place also Sun city is a must go with great activities for a couple with or without kids. We did Quad, zip line, safari, pools, spa you name it!!!! Love this place and will definitely come back!!!
Stayed 3 nights in Jan 2024

8/10 Good

Hanna

Stayed 2 nights in Dec 2023

10/10 Excellent

randell

Liked: Cleanliness, staff & service, amenities

10/10 Excellent

Manesh

Traveled with family and small children
Liked: Amenities, property conditions & facilities
Beautiful and will be back!
Stayed 2 nights in Nov 2023

10/10 Excellent

Anita

Traveled with partner
Liked: Amenities, property conditions & facilities
The resort itself was mind blowing, character filled, it is the biggest and best breakfast we have ever eaten in the world in all our years of travel, the room was filled with South African decor and had everything you needed including a shower and bath and separate toilet, having access to the Valley of the Waves (water slides and wave pool and lazy river) included was an added bonus, having a courtesy bus also included to drop you off at various Sun city locations was amazing including being able to get access to a Spar Supermarket near the entrance to Sun city where we topped up on supplies for our room. The internet was super strong as well. We thoroughly recommend this hotel to anyone and everyone it is one of the best places we gave ever stayed at in the world.
Stayed 4 nights in Nov 2023

10/10 Excellent

J E

Stayed 1 night in Nov 2023

10/10 Excellent

Jose Luiz, Porto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Brett, Harare

Stayed 4 nights in Oct 2023

10/10 Excellent

ryan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend 5stars
Stayed 8 nights in Oct 2023