- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is walking distance to Bass Pro Shop, movie theater and a few restaurants. Shopping plaza has a lot of potential, but it’s too bad there isn’t many stores occupying it. Property is clean, updated and rooms are comfy and clean. Complimentary breakfast was plentiful and never crowded. My only gripe is their check-in/check-out policy. We decided to stay a second night, which we booked directly through Hampton Inn website (first night was through Expedia). We booked the same room type as the first night. You would assume that they can manually check me out of the room after the first night, then assign me/check me in for the same room for the second night. NOPE! I had to check out only to wait for the previous guest of my new room for my second night to check out as well, wait for the room to be cleaned, then check back in. Why??!! No clue since the room type WAS EXACTLY THE SAME as the first night! Seems pretty inefficient to me and a waste of time/resources for their staff. Why prep a new room by fully cleaning and changing sheets when I could’ve stayed in the room I was already in. What’s worse...the front desk person said I was the only person checking in that day. (Scratch heads moment here) 🙄. Other than that issue, I would stay here again during my son’s next baseball tournament!