シュターン ホヤ邸博物館と図書館周辺のホテル

「We love this hotel and stay here often. Always rate 5 stars. However, this time, due to front desk staffs lack of caring, our stay wasn't great. Apparently the battery in our thermostat died during the night and we all woke up sweating and very uncomfortable. I let the girl at the front desk know and her response was simply "Oh, I'm sorry about that". She didn't offer to get someone up to fix it, offer anything to offset the bad experience, nothing. I went back upstairs after grabbing some...

「Bathroom needs an upgrade. I didn't take a shower. 」

「The rooms are very outdated and dirty looking. I would not even take a shower in the bathroom.. needs upgrade severely」

「The room had a little bit bad smell.」

「Heater did not work in our room. We were moved to another room that had a working heater. Paint was peeling off the bathroom ceiling. 」

「Thanks 」

「Staff is friendly and v helpful」

「Yes」

「Older property with poor renovations! Had roaches in our first room and had to change rooms!」

「The room was so clean and nice and the staff was helpful and accommodating. 」

「Room was great. Front desk was very helpful and courteous. 」

「Clean」

「Swell」

「Its clean and nice even tho i was gave tha wrong room 」

「Si muy bueno」