屋内プール、屋外プール、営業時間 9:00 ~ 22:00、プール パラソル、サンラウンジャー

ラマダ バイ ウィンダム ステート カレッジ ホテル & カンファレンス センターの口コミ

3 out of 5

口コミ

6.8
評価 10 - 1003 件の口コミ中 215 件が非常に良い" "
評価 8 - 1003 件の口コミ中 302 件が良い" "
評価 6 - 1003 件の口コミ中 216 件が普通" "
評価 4 - 1003 件の口コミ中 147 件が不満" "
評価 2 - 1003 件の口コミ中 123 件が非常に不満" "

6.8/10

清潔度

7.8/10

スタッフとサービス

6.8/10

設備とサービス

6.2/10

施設のコンディションと設備

6.6/10

環境への配慮

口コミ

8/10 (良い)

Yuki、Matsumoto

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2022 年 7 月に 2 泊滞在

4/10 (不満)

Beth

Room was dirty and had ants
2024 年 5 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 21 日)
Dear Beth,We're truly sorry to hear about your experience. This is not the standard we aim to provide. We'll address your concerns immediately to ensure this doesn't happen again. Thank you for bringing this to our attention.

4/10 (不満)

Lalitha

気になった点 : 清潔度、施設のコンディションと設備
unsafe, loud, smells
2024 年 5 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 20 日)
Dear Lalitha,Please accept our sincere apologies for not providing the excellent stay you deserve. What you've described does not represent the level of quality we strive to provide our guests, as we strive to ensure every guest has a safe, comfortable stay. Rest assured, we will share your concerns with our team to ensure we are meeting our high standards going forward. It was a pleasure having you here, and we hope you will consider giving us another opportunity to change your perceptions in the future.

8/10 (良い)

Nichole

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I stayed at this hotel for a track meet so all of PA athletes were there. Staff were friendly and handled the mass crowd well. Rooms are adequate & clean! More than fine to stay for a night or two in the area! The indoor pool is a bonus!!
2024 年 2 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 20 日)
Dear Nichole,Thank you for staying with us at Ramada Hotel & Conference Center State College. Our goal is to provide every guest with exceptional service, so we're thrilled our commitment to this shone through. It's also great to read our pristine accommodations, and plentiful amenities were among the highlights of your stay. The pleasure was all ours, and we hope you'll choose to visit us again soon.

8/10 (良い)

Charlie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Geovanni Gonzalezからの返信 (投稿日 : 2024 年 5 月 17 日)
Dear Charlie,Thank you for leaving a review. We are glad that we could accommodate your stay. If there was anything we could have done to make your stay perfect, please let us know.

6/10 (普通)

Lisa

出張
良かった点 : スタッフとサービス
気になった点 : 設備とサービス
Probably your average hotel. The man at the front desk was very nice and helpful. I didn't realize it when I booked the room, but the pool and hot tub are basically in the middle of a huge conference room, so anyone either attending an event, or even just trying to find their room, the ice machine, etc. is walking past and it's kind of awkward. The elevator I used was rickety, and after using it, I understood why people were taking the stairs The room itself was clean for the most part. The exception was the air vent in the bathroom that caught my eye due to the amount of dust that was in it. The TV was crooked, but that didn't bother me because while I had turned it on to drown out my neighbor's conversation that was clearly coming through the air vent nearest the entry door, I was only watching it on and off while scrolling on my laptop. Thankfully, they didn't stay up late, so when I turned it off to go to bed, I couldn't hear them anymore. I did sleep well and liked the pillows. The hotel seemed safe. It did have a different layout than hotels I've been to before, so it took me longer to find my room, and the ice machine, than it usually does, but overall a good experience.
2024 年 5 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 16 日)
Dear Lisa, Thank you for your feedback and for staying with us. We are pleased to hear you enjoyed our comfortable accommodations and helpful team; however, disappointed to hear about the inconvenience caused by noise and the experience at our pool. This is not the experience we want our guests to have, and we will use your feedback to improve the experience of future guests. Your review is greatly appreciated, and we hope you will give us another opportunity to provide you with a stay that will exceed all of your expectations.

6/10 (普通)

Justin

出張
Pool inside
2024 年 5 月に 2 泊滞在
Geovanni Gonzalezからの返信 (投稿日 : 2024 年 5 月 12 日)
Dear Justin,Sorry that we could perfectly accommodate your stay. If there was anything we could have done to improve it please let us know. We hope you can give us another chance to accommodate you.

6/10 (普通)

Seonkyu

良かった点 : スタッフとサービス
2024 年 5 月に 3 泊滞在
Geovanni Gonzalezからの返信 (投稿日 : 2024 年 5 月 11 日)
Dear Seonkyu,Thank you for taking the time to leave a review. If there was anything we could have done to improve your stay please let us know.

4/10 (不満)

Charles

良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
The air conditioning/heating system was inoperative in my room.
2024 年 5 月に 2 泊滞在
Geovanni Gonzalezからの返信 (投稿日 : 2024 年 5 月 10 日)
Dear Charles,We are sorry to hear that the HVAC unit was not working properly during your stay. We will be sure to let the Chief Engineer aware of these issues so that they can be addressed. Thank you for taking the time to leave a review.

8/10 (良い)

GC

2024 年 5 月に 3 泊滞在

4/10 (不満)

takayui

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 4 泊滞在
Geovanni Gonzalezからの返信 (投稿日 : 2024 年 5 月 10 日)
Dear Takayui,We are sorry to see that your stay may have not gone as planned. If there was anything we could have done to improve your stay please let us know. Thank you for taking the time out of your day to leave a review.

10/10 (非常に良い)

Christiana

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent Staff
2024 年 5 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 8 日)
Dear Christiana,We are grateful to have hosted you at Ramada Hotel & Conference Center State College. Thank you for complimenting our dedicated team members, and we hope you had a lovely stay. Come back and see us again.

4/10 (不満)

Cassandra

I didn’t like the room I was staying in
2024 年 5 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 8 日)
Dear Cassandra,Your comfort is important to us, and we're disappointed for any inconvenience you experienced. Please feel free to call us or email to elaborate on the matter. We hope to have the opportunity to better meet your expectations in the future.

8/10 (良い)

Michael

家族旅行
良かった点 : 清潔度、スタッフとサービス
It’s a motel style hotel… Breakfast breakfast ends at 9:30 in the morning, which is a little bit ridiculous. The heat did not work in our room
2024 年 5 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 7 日)
Dear Michael,Thank you for choosing Ramada Hotel & Conference Center State College. Your feedback is appreciated, and rest assured, our maintenance team will investigate your concern. Suggestions are always welcome, and we will take your thoughts on breakfast service into consideration. If your travels bring you back to the area, we hope you'll stay with us again.

8/10 (良い)

Tina

良かった点 : 清潔度、スタッフとサービス
I wasn’t sure what to expect having passed the property many times but, had never stayed there. Overall, it is an old, rundown exterior. Our room, however, was very clean and comfortable. We were visiting on a busy weekend so really only needed someplace clean and convenient to sleep and shower. This hotel checked all the boxes!
2024 年 5 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 5 月 7 日)
Dear Tina,Thank you for choosing to stay with us and for sharing your experience! We're pleased to hear that you found your room clean and comfortable. We're also glad we could meet your needs for a convenient place to stay during your busy weekend visit. It was our pleasure to have you as our guest, and we hope to welcome you back to Ramada Hotel & Conference Center State College for another comfortable stay!

10/10 (非常に良い)

Colleen

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Geovanni Gonzalezからの返信 (投稿日 : 2024 年 5 月 10 日)
Dear Colleen,We are glad that we were able to perfectly accommodate your stay. We hope to see you again so that we can provide the same great service. Thank you for taking the time to leave a review.

10/10 (非常に良い)

Jennifer

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 5 月に 1 泊滞在
Geovanni Gonzalezからの返信 (投稿日 : 2024 年 5 月 10 日)
Dear Jennifer,I am glad that we were able to accommodate your stay. We are always happy to get a good review. We hope to see you again soon and to provide the same great service.

2/10 (非常に不満)

David

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
Front desk and breakfast staff were friendly and great! The outside of the building was dilapidated. Ceilings above the walkways falling apart and cobbed to keep it from getting worse. An outdoor walk way and stairway were actually closed. The inside stairwell was filthy and dilapidated. The pool wasn't clean and could see dirt at the bottom. If you could get passed all that, the room itself was okay. Appeared newly worked on or renovated, but, surfaces were dusty. My wife found hair on the coffee cup lids on the desk. The walls were paper thin to thr point where we heard a mother and fathers entire video chat with their young child word for word. I asked my wife "should we say 'hi' too?". This was more like a roadside motel than a hotel. Absolutely NOT worth the price paid.
2024 年 4 月に 1 泊滞在
Geovanni Gonzalezからの返信 (投稿日 : 2024 年 5 月 4 日)
Dear David,I am sorry to hear that you went through multiple issues during your stay. I will be sure to let the Executive Housekeeper and Chief Engineer aware of these issues.

6/10 (普通)

Lauren

良かった点 : スタッフとサービス
2024 年 4 月に 1 泊滞在
Geovanni Gonzalezからの返信 (投稿日 : 2024 年 5 月 1 日)
Dear Laureen,Thank you for taking the time to leave a review. If there was anything we could have done to improve your stay please let us know.

2/10 (非常に不満)

Haydee

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 2 泊滞在
Geovanni Gonzalezからの返信 (投稿日 : 2024 年 5 月 1 日)
Dear Haydee,We are sorry to see that we were unable to accommodate your stay. If there was anything we could have done to improve it please let us know. Thank you for taking the time to leave a review.

8/10 (良い)

Matt

良かった点 : 清潔度、スタッフとサービス
Staff was very friendly and helpful at check-in
2024 年 4 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 23 日)
Dear Matt,Our friendly staff works hard to ensure all our guests feel welcome and will be glad you appreciated their warm greeting. Please come see us again soon.

8/10 (良い)

Karen

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Close
2024 年 4 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 23 日)
Dear Karen,We can’t thank you enough for staying at Ramada Hotel & Conference Center State College, as well as for your kind review. It’s nice to hear our location was convenient for your trip, and we look forward to having you join us again when you return to our area!

4/10 (不満)

Jeremy

良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
Room was reasonably clean… but the bathroom and shower in particular were not in great condition. The shower door couldn’t close all the way and the tub had some cracking. Felt like the age was taking its toll on it.
2024 年 4 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 23 日)
Dear Jeremy,Thank you for your review. We will be sure to share your feedback with the respective teams, so we may fix the issues with your bathroom. We hope to have the opportunity to provide you with a more pleasant experience in the future.

8/10 (良い)

Donna、Blackwood

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Perfect location for visit son at Penn State
2024 年 4 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 18 日)
Dear Donna,Thank you! It was an honor to welcome you to Ramada Hotel & Conference Center State College while you were visiting your son. We are glad you enjoyed your stay and hope to welcome you back for many more great visits.

10/10 (非常に良い)

Kim

2024 年 4 月に 2 泊滞在
Geovanni Gonzalezからの返信 (投稿日 : 2024 年 4 月 18 日)
Dear Kim,We are glad that we could perfectly accommodate your stay. We hope to see you again in the future.

4/10 (不満)

Lou

家族旅行
気になった点 : 清潔度、施設のコンディションと設備
Bathroom sink, pillowcase and bathroom mirror dirty. Cigarettes all over the sidewalk.
2024 年 4 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 10 日)
Dear Lou,Thank you for your honest review. We sincerely regret to learn of your disappointment with your experience. Cleanliness is one of our top priorities and will be discussed thoroughly by our dedicated team as we make the appropriate changes. We appreciate you bringing your concerns to our attention, and we hope you consider staying with us again in the future for a better visit.

8/10 (良い)

Erin

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Pretty nice facility in a decent location within quick distance of destination and entertainment
2024 年 4 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 4 月 9 日)
Dear Erin,Thank you for staying with us and taking the time to leave us a review. We're glad our location was ideal for your trip, and we look forward to seeing you again the next time you're in the area.

2/10 (非常に不満)

Clarissa

気になった点 : 清潔度、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Geovanni Gonzalezからの返信 (投稿日 : 2024 年 4 月 13 日)
Dear Clarissa,We are sorry to hear that the reservation did not got as planned. If there was anything we could have done to make the stay better please let us know.

8/10 (良い)

Jaime

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス
It was central to everywhere we wanted to go
2024 年 3 月に 2 泊滞在
Geovanni Gonzalezからの返信 (投稿日 : 2024 年 4 月 7 日)
Dear Jamie,We are glad that our location was very convenient for your stay. Thank you for taking the time to leave a review.

2/10 (非常に不満)

Marco、BELLE MEAD

カップルで旅行
良かった点 : スタッフとサービス
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Horrible condition. Poorly kept property. Falling apart. Run away!
2024 年 3 月に 1 泊滞在
Geovanni Gonzalezからの返信 (投稿日 : 2024 年 4 月 7 日)
Dear Marco,Thank you for taking the time to leave a review We are sorry to hear that condition of the property was not up to your standards.

8/10 (良い)

John

良かった点 : スタッフとサービス、施設のコンディションと設備
I only stayed for one night. My room was comfortable and the property was clean.
2024 年 3 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 3 月 27 日)
Dear John,Thank you so much for the high rating. We're thrilled to hear that our clean, comfortable accommodations impressed you during your visit. Please consider coming back to Ramada Hotel & Conference Center State College soon for another fantastic stay.

10/10 (非常に良い)

Shelby、Hopewell Junction

家族旅行, 小さなお子様連れの家族旅行
良かった点 : スタッフとサービス
This property is convenient for PSU families visiting their students.
2024 年 3 月に 1 泊滞在
Geovanni Gonzalezからの返信 (投稿日 : 2024 年 3 月 26 日)
Dear Shelby,Thank you for leaving a review. We are glad that we could accommodate your stay and that our location is very convenient.

2/10 (非常に不満)

David

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
No where near worth $400 a night. The place needs major updating. Shower barely worked. Clean but vwry old and dated. Won't stay here again. Not worth the price!
2024 年 3 月に 1 泊滞在
Geovanni Gonzalezからの返信 (投稿日 : 2024 年 3 月 26 日)
Dear David,Thank you for taking the time to leave a review. We are sorry to hear that the price did not match the quality. We will bring this up to management.

8/10 (良い)

Suzanne

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Geovanni Gonzalezからの返信 (投稿日 : 2024 年 3 月 26 日)
Dear Suzanne,Thank you for leaving a review. If there was anything we could have done please let us know.

10/10 (非常に良い)

kimmie

良かった点 : 清潔度、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Geovanni Gonzalezからの返信 (投稿日 : 2024 年 3 月 26 日)
Dear Kimmie,We are glad that we were able to accommodate your stay. We hope to see you again in the future.

6/10 (普通)

Brian、Erie

Rooms didn’t feel the safest & securest. But I did sleep well anyways, that’s all I really care about.
2024 年 3 月に 1 泊滞在
Geovanni Gonzalezからの返信 (投稿日 : 2024 年 3 月 21 日)
Dear Brian,We are sorry to hear the the rooms did not make you feel safe. I will be sure to bring this up to the appropriate parties so that they are aware.

2/10 (非常に不満)

kelsey

2024 年 3 月に 1 泊滞在
Geovanni Gonzalezからの返信 (投稿日 : 2024 年 4 月 13 日)
Dear Kelsey,We are sorry to hear that the stay did not go as planned. If there was anything that we could have done to improve the stay please let us know. Thank your for taking the time to leave a review.

4/10 (不満)

Nick

良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Geovanni Gonzalezからの返信 (投稿日 : 2024 年 3 月 17 日)
Dear Nick,We are sorry that your stay did not go as planned. If there was anything that we could have done to improve your stay please let us know. Thank you for taking the time to leave a review.

10/10 (非常に良い)

Kelsi

2024 年 3 月に 1 泊滞在
Geovanni Gonzalezからの返信 (投稿日 : 2024 年 4 月 4 日)
Dear Kelsi,Thank you for taking the time to leave a review. We are glad that we could accommodate your stay and we hope to see you in the future!

8/10 (良い)

amanda

家族旅行
Convenient to Penn State, free breakfast was standard, rooms clean enough but property is old.
2024 年 2 月に 1 泊滞在
Geovanni Gonzalezからの返信 (投稿日 : 2024 年 3 月 6 日)
Dear Amanda,We are glad that our location was very convenient and that we were able to accommodate your stay. If there was anything we could have done to improve your stay please let us know. Thank you for taking the time to leave a reveiw.

8/10 (良い)

Michael

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Room near pool was unique
2024 年 3 月に 1 泊滞在
Geovanni Gonzalezからの返信 (投稿日 : 2024 年 3 月 4 日)
Dear Michael,Thank you for taking the time to leave a review. If there was anything we could have done to improve your stay please let us know.

8/10 (良い)

Patrick

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great looking rooms! I also very much liked the old elevator, very cool.
2024 年 2 月に 1 泊滞在
Geovanni Gonzalezからの返信 (投稿日 : 2024 年 2 月 29 日)
Dear Patrick,Thank you for taking the time to leave a review. We are glad that you enjoyed your stay and that we could accommodate you. We hope to see you again in the future.

6/10 (普通)

Kay

良かった点 : 清潔度、スタッフとサービス
Great location,. The entire property is in desperate need of a renovation. The chlorine smell and vapors from the indoor pool are extremely strong if you have a room overlooking the pool. I did. Ask for a room not near the pool.
2024 年 2 月に 1 泊滞在
Geovanni Gonzalezからの返信 (投稿日 : 2024 年 2 月 26 日)
Dear Kay,Thank you for taking the time to leave a review. We apologize for the rooms location. We often have open rooms that we could move guest into if they do not want to be near the pool. We hope we can accommodate you better in the future.

10/10 (非常に良い)

Maggie

2024 年 2 月に 5 泊滞在
Geovanni Gonzalezからの返信 (投稿日 : 2024 年 2 月 22 日)
Dear Maggie,Thank you for taking the time to leave a review. We are glad that we were able to perfectly accommodate your stay and we hope to see you again in the future.

10/10 (非常に良い)

Ramesh

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Best price
2024 年 2 月に 1 泊滞在
Geovanni Gonzalezからの返信 (投稿日 : 2024 年 2 月 22 日)
Dear Ramesh,I am glad that you found the price of our hotel to be very accommodating. I hope that the rest of your stay went as well and that we will see you in the future.

4/10 (不満)

Karen

家族旅行
気になった点 : 清潔度、施設のコンディションと設備
The hotel is very outdated. Our bathroom light constantly flickered. The hairdryer sounded like a food processor. We couldn’t use it. Half of the hotel is like a motel… We won’t be back. The only positives were the price and the coffee was actually good.
2024 年 2 月に 1 泊滞在
Geovanni Gonzalezからの返信 (投稿日 : 2024 年 2 月 22 日)
Dear Karen,Thank you for letting us know where we need some improvement. I will be sure to share these concerns with the appropriate parties.

2/10 (非常に不満)

宿泊されたお客様

気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
2024 年 2 月に 2 泊滞在
Geovanni Gonzalezからの返信 (投稿日 : 2024 年 2 月 22 日)
Thank you for taking the time to leave a review. If there was anything we could have done better to accommodate you please let us know.

8/10 (良い)

Joe

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Nice hotel in State College.
2024 年 2 月に 2 泊滞在
General Managerからの返信 (投稿日 : 2024 年 2 月 20 日)
Dear Joe,Thank you for taking a moment to leave us a review. Based on your rating, it seems you enjoyed your stay. We are thrilled to know that. We hope to welcome Ramada Hotel & Conference Center State College soon.

8/10 (良い)

Dorothy

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It is 9 minutes from Penn State University.
2024 年 2 月に 1 泊滞在
General Managerからの返信 (投稿日 : 2024 年 2 月 20 日)
Dear Dorothy,Thank you for highlighting our proximity to Penn State University. We're glad our location adds convenience to your stay, and we look forward to seeing you again soon at Ramada Hotel & Conference Center State College!

8/10 (良い)

Michael

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在
Geovanni Gonzalezからの返信 (投稿日 : 2024 年 2 月 22 日)
Thank Michael for taking the time to leave a review. We are glad that we could accommodate you while you stayed with us. If there was anything we could have done better please let us know.