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シュガー ベイ リゾート アンド スパ

4.5つ星宿泊施設

Sugar Bay Resort and Spa

日付を選択して料金を確認

口コミ

10段階中7.2
良い

人気の設備とサービス

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  • プール
  • ホットタブ
  • スパ
  • 駐車場利用料込み
  • WiFi (無料)
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類似した宿泊施設

外観
ブルービアーズ キャッスル リゾート
Charlotte Amalie
  • プール
  • ホットタブ
  • WiFi (無料)
  • レストラン
10 段階中 8.8、非常に良い、口コミ 424 件 件の口コミ
現在の料金は ￥30,785
合計 ￥41,483
税およびサービス料込み
6 月 22 日 ～ 6 月 23 日
ブルービアーズ キャッスル リゾート
類似施設を比較

ポリシー

チェックイン

チェックインの最低年齢 : 18 歳

チェックアウト

チェックアウト終了時刻 : 11:00

チェックインに関する特記事項

ホテルご到着時にはフロントデスクのスタッフがお迎えします
施設から提供された情報は、自動翻訳ツールを使用して翻訳されている場合があります

チェックイン方法

フロントデスク (スタッフが対応)

ペット

ペットの同伴不可 (介助動物は同伴可)

お子様およびエキストラ ベッドのご利用について

お子様もご宿泊いただけます
可動式ベッド / エキストラベッドは 1 滞在につき 25.00 USDでご利用いただけます
宿泊施設でのリクエストに応じて、ベビーベッドを無料でご利用いただけます

宿泊施設で利用可能なクレジットカード

重要事項

オプションの追加料金

  • 可動式ベッド : 1 滞在につき 25.00 USD

上記項目以外にも、現地にてお支払いが必要な場合があります。また料金とデポジットには税金が含まれていないことがあり、金額が変更される場合があります。

ご宿泊に際して

施設の定める利用規約に従って、追加ゲスト料金がかかる場合があります
場合により、チェックイン時に政府発行の写真付き身分証明書と付随費用精算のためのクレジットカード / デビットカードのご提示、または現金でのデポジットのお支払いが必要です
宿泊施設への要望は、チェックイン時の状況によりご希望に添えない場合があり、内容によっては追加料金が発生することがあります。対応は確約ではございませんのでご了承ください
施設でのお支払いには、クレジットカードをご利用いただけます

その他の情報

マッサージ サービスおよびスパ トリートメントの利用には事前予約が必要です。ご到着前に宿泊施設に直接ご連絡のうえ、ご予約ください。連絡先は予約確認通知に記載されています
施設にご登録済みのお客様のみ入室いただけます

よくあるご質問

シュガー ベイ リゾート アンド スパにプールはありますか ?

はい、この宿泊施設には3 つの屋外プールと子供用プールがあります。

シュガー ベイ リゾート アンド スパはペットと宿泊できますか ?

いいえ、ペットは同伴できません (介助動物を除く)。

シュガー ベイ リゾート アンド スパの駐車料金はいくらですか ?

この宿泊施設では、セルフパーキングが無料でご利用いただけます。

シュガー ベイ リゾート アンド スパのチェックインは何時ですか ?

チェックイン終了は 指定なし です。

シュガー ベイ リゾート アンド スパのチェックアウトは何時ですか ?

チェックアウトは 11:00 です。

シュガー ベイ リゾート アンド スパはオールインクルーシブですか ?

この宿泊施設の料金プランには、オールインクルーシブのプランもあります。

シュガー ベイ リゾート アンド スパはどこにありますか ?

ビーチに位置する、セント トーマスのこのホテルは、ウィンダム シュガー ベイ ビーチから 0.5 km、サファイア ビーチから 2.1 kmです。リンドクイストビーチおよびパイナップル ビーチも 2 km 圏内です。

予約を無料でキャンセルして、全額返金してもらえますか ?

はい。この施設では、一部の客室料金について無料キャンセルが可能です。適用除外条件や必要条件については、当サイト内にあるこの施設のキャンセルポリシーをご覧ください。

口コミ

の口コミ

7.2

良い

8.0

清潔度

8.0

ロケーション

7.8

スタッフとサービス

7.2

施設のコンディションと設備
評価 10 - 293 件の口コミ中 77 件が非常に良い
評価 8 - 293 件の口コミ中 88 件が良い
評価 6 - 293 件の口コミ中 76 件が普通
評価 4 - 293 件の口コミ中 28 件が不満
評価 2 - 293 件の口コミ中 24 件が非常に不満

口コミ

宿泊者限定の口コミ

6/10 (普通)

juan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

not happy

its not full inclusive no vip room no café for expresso less everything no wet bar in room no room service we didn't have tissue in room I could keep going but the employees awesome the place awesome the bed awesome all inclusive NOT AWESOME
2017 年 8 月に 4 泊滞在
宿泊者限定の口コミ

6/10 (普通)

宿泊されたお客様

良かった点 : スタッフとサービス、客室の快適度

Beautiful views, nice pool area, small beach

In need of renovation. Some in progress. Tropical relaxing atmosphere.
2017 年 7 月に 4 泊滞在
宿泊者限定の口コミ

8/10 (良い)

Bea

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Overall it was a very nice hotel, the only negative experience is that you had to wait for golfcarts to drive you from hotel lobby to your actual room
2017 年 7 月に 1 泊滞在
宿泊者限定の口コミ

8/10 (良い)

brandon

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

decent hotel close to the beach

the hotel itself wasn't bad, a little misleading from the pictures posted on expedia. the room was nice and updated and the pools were very nice and clean. the hotel staff was good for the most part though a few seemed rude. the only food that was good was the hibachi everything else was low grade buffett food. me and my wife got sick from the food during our stay. if your going to stay here I do recommend getting the all inclusive package otherwise the food and drinks are very overpriced.
2017 年 8 月に 3 泊滞在
宿泊者限定の口コミ

6/10 (普通)

Brenda

良かった点 : 清潔度、スタッフとサービス、客室の快適度
気になった点 : 施設のコンディションと設備

Ten Years Later!

The hotel is nice, although not as nice as it was 10 years ago, when we first visited St. Thomas. The steps leading to the beach have not been renovated - they are uneven and splintered; the beach is not kept very clean and contains a lot of rocks. The food is exceptionally high, for what is served; Food preparation at the grill by the beach is unsanitary. Birds can perch above open slats where cooked food is kept, and the birds are free to fly onto the porch of the restaurant where guests eat. The restaurant that serves breakfast does nothing to prevent flies from landing on the bread and pastries. Overall, I was sadly disappointed.
2017 年 8 月に 7 泊滞在
宿泊者限定の口コミ

8/10 (良い)

宿泊されたお客様

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Great week in paradise

We had a wonderful week here. Staff was wonderful. Food was good. Weather perfect. Expensive island but we expected that. Beaches were gorgeous, this beach had great snorkeling. So much wildlife at this resort. Iguanas and beautiful birds. Fantastic pool. Only ONE complaint.... roosters start going nuts at the crack of dawn so if you like to sleep in beware. Other than that we had a vacation we will never forget. Loved it.
2017 年 8 月に 7 泊滞在
宿泊者限定の口コミ

2/10 (非常に不満)

Kathy

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Terrible Hotel!!

DO NOT STAY AT THIS RESORT! I certainly will never come to this resort ever again! The service is terribly rude (with a few exceptions) The food...a huge disappointment. No options...when paying for all inclusive you expect to have some options but they only had one restaurant open. Breakfast was inconsistent in quality and cold. Dinner was terrible. Vomit floating in the pool...no joke! Seriously...no joke! And when we alerted a staff member I am assuming nothing was done since people were still swimming in the pool. Ants in our room, the ceiling fan - could not turn on due to the amount of dust on the fan. The rooms get stuffy and hot even with the air conditioner on full blast so the ceiling fan would have been helpful. Power goes out every single day ...and at night while we are sleeping! Rocky beach - please note that you will not see a smooth sandy beach - don't let the resorts Marketing on FB fool you. The beach is very small as well. The beach chair cushions are beyond disgusting! The beach itself...talk about trash dump! Cigarettes, food, dirty cups everywhere in the sand and left all over the pool area. Employees would walk by and leave dirty cups laying around. DO NOT COME HERE!!!!! Upon check out they asked how our stay was and we said honestly the resort could use some attention...the front desks response "Awesome". Huh? My opinion...go to Little Divi in St Martin or Windjammer Landing Resort in St Lucia both 5 plus star resorts!!!
2017 年 8 月に 3 泊滞在
宿泊者限定の口コミ

6/10 (普通)

Ms Chris

良かった点 : 清潔度、スタッフとサービス、客室の快適度

The View vs. The Vacation

While the hotel offered amazing views and provided fabulous customer service, I was a bit disappointed with the lack of activities and with the dullness and lack of festivities.
2017 年 8 月に 6 泊滞在
宿泊者限定の口コミ

8/10 (良い)

Christopher

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Sugar Bay stay

The highlight of my stay would be the hotel staff. Very friendly and courteous. The room was comfortable and enjoyed the mountain view.
2017 年 8 月に 5 泊滞在
宿泊者限定の口コミ

8/10 (良い)

Lynn

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Nice resort

The staff is very friendly and the grounds are beautiful and well kept. I did not do all inclusive (room only), but there was enough to do in the area and I could still take part in the activities at the resort.
2017 年 8 月に 3 泊滞在
宿泊者限定の口コミ

6/10 (普通)

Tracy

良かった点 : 清潔度、スタッフとサービス

Clean but not impressive

I had been to Sugar Bay about 10 years ago with my kids and wanted to take my daughter back because she was to young to remember. We had problems with the wrist band key to the room as soon as we checked in, after the 4th time in 24 hours we were moved to a better room. Rooms were clean but just OK. It's a decent place for families with the pools, beach and water activities, but it you are looking for luxury and adult fun this is not the place.
2017 年 7 月に 3 泊滞在
宿泊者限定の口コミ

4/10 (不満)

Jonique

気になった点 : 清潔度、スタッフとサービス、客室の快適度

No Good

Living trash this is not a resort to be at on a relaxing trip this hotel is super garbage.
2017 年 8 月に 4 泊滞在
宿泊者限定の口コミ

6/10 (普通)

Ray

良かった点 : スタッフとサービス
気になった点 : 清潔度

Sugar bay just ok, no return for me

Hotel is on a mountain so it's difficult to get around with luggage and some rooms are not near an elevator. Some staff do not accommodate to kids & staff did not clean the rooms well at all. Location of hotel is good taxi ride to different locations was ok but taxis charge for every person and every bag. Food at hotel was not worth all inclusive and not even worth paying cash. Breakfast was ok but chef has tip basket which we thought was unnecessary. Hotel not really kids friendly
2017 年 8 月に 4 泊滞在
宿泊者限定の口コミ

6/10 (普通)

Donna

良かった点 : 清潔度、スタッフとサービス

Not quite up the my expectations.

THE ROOM: I paid for an ocean view. The first room that they gave to us (Room 437) looked over the water as long as you got past the rooftop of the building that is right in front of our balcony. The room has a musty smell mixed with disinfectant. The desk was all beat up and there was no chair to sit at the desk. The bed felt quite old and uncomfortable. I complained and after letting them know my that I was not happy in Room 437, they switched us to Room 135. Room 135 was very nice and a beautiful view. ELEVATORS: At least 2 elevators were broken the entire time of our stay. FOOD: Mediocre at best. But then again, just about every restaurant on St. Thomas is at the same level. We found a good one call XO located at Red Hook. We went to Red Hook for pizza but the pizza place was closed. INTERNET: Website stated FREE INTERNET. You cannot get internet in your room.. There are two computer in the internet room and one printer for boarding passes. Most rooms are very far from the front desk. This place is very large. POOL: To go to the pool, you pretty much have take a ride down on a gulf cart unless you are into long walks up and down steep hills. The pool itself is very nice and is right at the ocean. You are allowed one towel per person. CAUTION: DON'T PURCHASE PASSES TO AND FROM AIRPORT IN ADVANCE, WHICH RAN US $110.00. TAXI RIDES ARE $11/EACH TO AND FROM THE AIRPORT FROM THIS RESORT.
2017 年 8 月に 4 泊滞在
宿泊者限定の口コミ

10/10 (非常に良い)

julien

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Honeymoon trip

It was a great experience, very attentive staff, smiling and helping the customer at all times. I had originally booked a mountain view king size room and was kindly offered the ocean view room. Front desk asking after you check in if everything is fine with the room and also checking on the night before check out. Special thanks to David and Vicki from front desk.
2017 年 8 月に 2 泊滞在
宿泊者限定の口コミ

2/10 (非常に不満)

Susan

気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Unsanitary facilities. Run!

Never book here. We got into bed our first night, only to discover a blood stain, the size of a silver dollar, near the pillow. We looked further and it was on the comforter, through the sheet and through to the mattress pad! It was disgusting. Either the sheets were never changed or the housekeeper bled all over and didn't notice? Really? They changed the sheet but had no comforters, son just handed us blankets. Who does this? This is an unsanitary practice! My husband touched it, we all know where that can lead. I am still having nightmares.
2017 年 7 月に 1 泊滞在
宿泊者限定の口コミ

8/10 (良い)

Lisa

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
It was a nice place but need more food selection. Also need more entertainment.
2017 年 8 月に 7 泊滞在
宿泊者限定の口コミ

6/10 (普通)

CC

Good food

The food was tasty and consistent. There were a lot of events and activities available for guests. The hotel staff is slow to respond. I got locked out of my room twice and desk clerks never apologized or provided any explanation. Plus, I had to walk down the lobby for service because staff NEVER answered the phone.
2017 年 7 月に 5 泊滞在
宿泊者限定の口コミ

6/10 (普通)

宿泊されたお客様

良かった点 : スタッフとサービス

beach was nice. AC in rooms was not great.

Hotel did not have our the rooms we booked. Had to wait to the following day.
2017 年 7 月に 4 泊滞在
宿泊者限定の口コミ

10/10 (非常に良い)

Danielle

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Resort, staff and food was amazing.

All inclusive is the way to go. The resort is beautiful, staff friendly and very attentive, rooms - beds were like marshmallows so comfy.
2017 年 7 月に 4 泊滞在
宿泊者限定の口コミ

8/10 (良い)

Brandie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Beautiful view

We stayed here for 5 days and had a great experience. The staff was nice, the bartenders were very friendly and did a great job! Our room was very comfortable with a great mountain/ocean view. The food was satisfying. All inclusive is the way to go!
2017 年 7 月に 4 泊滞在
宿泊者限定の口コミ

10/10 (非常に良い)

Pamela

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Amazing stay!!!

Amazing location, great service, food, people and resort!
2017 年 7 月に 4 泊滞在
宿泊者限定の口コミ

6/10 (普通)

Rose

良かった点 : スタッフとサービス

Crazy expensive food

The buffet was $49 person for dinner with only 4 kinds of meat. Meatballs, roast pork, chicken stew, grilled fish. The rest were all salads complete rip off. If you ask for 2 fillets of fish from the blonde cook she'll ignore you and give you one. There were flies flying around the dessert table. The telephone in the room did not have labels so it was not possible to call the front desk. The elevators smelled like barf.
2017 年 7 月に 2 泊滞在
宿泊者限定の口コミ

10/10 (非常に良い)

Charlie

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度

Great location!

Sugar Bay Resort has a well maintained grounds and very friendly staff. The building is starting to show some age however don't let that keep you from staying.
2017 年 7 月に 7 泊滞在
宿泊者限定の口コミ

10/10 (非常に良い)

LaTisha

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
It wasn't my birthday and the staff went above and beyond for me on my special day.
2017 年 7 月に 1 泊滞在