4/10 (不満)
Shelby L.
2025 年 6 月 17 日
Let’s start with the positives.Villa is spacious and in a good location for a short taxi ride to restaurants and bars. Due to late arrival to the villa the owner arranged for some groceries to be provided so that we had something to eat and drink upon arrival. This obviously wasn’t free but there were also beers and soft drinks plus other bits and bobs that were provided at no cost, which was much appreciated. Overall we had an enjoyable stay but compared to other villas in various canary island locations we’ve stayed at, this villa unfortunately didn’t compare for a number of reasons.Negatives.Awful communication from our contact. Not sure if it was a management company or the owner. Aircon unit in main living area leaked as soon as we arrived and despite promise of it being fixed it never was despite being told a technician would come on two separate occasions. Villa is in desperate need of some work such as plug sockets very loose, light shade in main bedroom hanging by the wire, shower head in second bedroom coming off the wall, plus many other touch up jobs. By day 3 the pool was filthy and when the pool cleaner came he told us the pump hadn’t been working and that we should have been informed not to go in the water. We were never informed and when I messaged our contact asking if he knew (I also took the opportunity to point out the other issues noted above) I didn’t even get a response…..and still haven’t. Better villas out there than this one so choose carefully.
Shelby L.
2025 年 6 月に 6 泊滞在