Dear Ronny, Thank you for being our guest at Extended Stay America. We are glad you had a good experience! Your satisfaction is our priority, and we appreciate your feedback. If there's anything specific you enjoyed or any areas where we can improve, please let us know. We look forward to welcoming you back for another positive stay soon!Sincerely,Hotel Management

Dear Robert, We appreciate your positive feedback on the cleanliness and modernity of our property. Our top priority is your comfort, and we apologize for falling short of the bed quality during your stay. We are genuinely sorry that you experienced discomfort that affected your overall satisfaction. Please know that we take your feedback seriously and will address this issue promptly to ensure future guests stay more comfortably. We value your business and hope to have the opportunity to provide you with a better experience in the future. Thank you for bringing this matter to our attention.Sincerely,Hotel Management

Dear Chassidy, We are thrilled you enjoyed your time at Extended Stay America! Our team takes pride in providing exceptional service, and we are glad our front desk staff made a positive impression. It's wonderful to know you had a great experience at the pool. We appreciate your feedback and look forward to welcoming you back soon!Sincerely,Hotel Management

Dear Bryce, Thank you for sharing your feedback with us. We're delighted to hear that our staff provided friendly service. However, we sincerely apologize for any cleanliness issues you encountered during your stay. Your satisfaction is paramount, and we are committed to maintaining a clean and fresh environment throughout our property. We take our no-smoking policy seriously and will promptly address any violations. Additionally, we apologize for the inconvenience with the door, and our maintenance team will prioritize fixing it. Your valuable input is appreciated, and we hope to exceed your expectations in the future.Sincerely,Hotel Management

Dear Pedro, Thank you for the brief review of your stay. We are sorry about your experience. Ensuring a comfortable environment for all our guests is a priority, and we apologize for any discomfort caused by smoke odors. Your feedback is valuable, and we will address this issue with the relevant team. Moreover, we aim to provide a safe and welcoming atmosphere, and we appreciate your patience as we work to improve. If you give us another chance, we will do our best to exceed your expectations. Thank you for bringing this to our attention.Sincerely,Hotel Management

Dear Ana, We're delighted that Sabrina provided excellent service during your stay. Our team strives to deliver exceptional experiences, and it's lovely to know that Sabrina's efforts positively impacted your visit. We'll be sure to pass along your kind words to her. Thank you for recognizing Sabrina's outstanding service, and we hope to welcome you back for another enjoyable stay in the future!Sincerely,Hotel Management

Dear Jessica, We apologize for the disappointment you experienced during your stay. Your comfort and satisfaction are important to us, and we regret that we didn't meet your expectations. We appreciate your feedback and will use it to improve our services. We understand your decision to leave and hope you'll consider giving us another chance to provide you with a better experience as we continually strive for improvement. Thank you for sharing your concerns with us.Sincerely,Hotel Management

Dear Lina, Thank you for choosing Extended Stay America! We're thrilled you enjoyed a peaceful stay and found our location convenient for your family adventures. We strive to offer a tranquil environment for our guests to relax and explore nearby attractions hassle-free. We are looking forward to welcoming you back for more memorable moments soon!Sincerely,Hotel Management

Dear Ronald, Thank you for sharing feedback about your recent stay. We know a fresh, clean hotel sets the tone for a wonderful stay; therefore, we apologize that this was not your experience. Our hotel is committed to ensuring cleanliness to all guests, and we will ensure this is addressed appropriately. Additionally, your feedback will be shared with the appropriate leaders so they know our guests' wishes regarding breakfast choices, which will assist them in determining future options. We hope you will return on your next visit to the area so we can show you our commitment to outstanding experiences. Sincerely,Hotel Management

Dear Evelyn, Thank you for staying with us and sharing your experience. We appreciate your generous rating and are delighted to read that you had a wonderful experience with us. We focus on enhancing our guest services with thoughtful and seamless hospitality, and we are disappointed we did not meet this standard. We will address this with our staff. Thank you for being our guest, and we look forward to seeing you soon.Sincerely,Hotel Management

Dear Donald, Thank you for evaluating your visit to our hotel. Please accept our sincere apologies for our oversights in preparing your suite. We follow strict standards regarding our suites' housekeeping and pest control, and we are disappointed this was not your experience. We will share your observations with the concerned teams to ensure future guests receive the exceptional experience they deserve. We hope these isolated incidents do not prevent you from choosing us again, as we would welcome the opportunity to show you the seamless stay you should always expect from us.Sincerely,Hotel Management

Dear Thomas, We appreciate your feedback and apologize for any inconvenience during check-in and the dissatisfaction with our complimentary grab-and-go breakfast. We will share this with our concerned individual for improvements and enhance future guests' experience. We appreciate you bringing this to our attention and hope you consider giving us another opportunity to provide the quality service you deserve. Sincerely,Hotel Management

Dear Kevin, Thank you for choosing our establishment for your stay. We're pleased to read that your accommodation served its purpose for a good night's rest. Your satisfaction is our priority, and we look forward to welcoming you again on your next visit to Clearwater.Sincerely,Hotel Management

Dear Virginia, We're delighted to hear you found Extended Stay America to be quiet and clean! Providing a tranquil environment is our priority, and we're thrilled it contributed positively to your stay. Thank you for choosing us, and we look forward to welcoming you back for another enjoyable experience!Sincerely,Hotel Management

Dear Patrick, We apologize for any discrepancies between the photos and the actual room you experienced. We understand the importance of accurate representations. Regarding the star ratings on Expedia, we'll address this with the platform to ensure they reflect our current standards. We strive to offer competitive pricing for the value provided and are disappointed to hear that you found it lacking compared to major brands. Your feedback is valuable as we continuously strive to improve our offerings. We appreciate your perspective and hope you'll consider giving us another opportunity to provide you with a better experience in the future. Thank you for bringing these concerns to our attention.Sincerely,Hotel Management

Dear Mario, We appreciate your feedback regarding the cleanliness of the hallways. Ensuring a pleasant environment for our guests is important to us, and we will address this concern promptly. Your comfort is our priority, and we apologize for any inconvenience caused. Thank you for bringing this to our attention.Sincerely,Hotel Management

Dear BRANDON M, We believe every guest who walks through our doors deserves a comfortable and well-maintained property that feels like a home away from home while traveling. Therefore, we are genuinely sorry to learn that this was not your experience, and we understand your frustration regarding the various issues you described. We appreciate your valuable feedback, which helps us identify areas we can improve to enhance our services. We value your business and hope to have the opportunity to make things right and provide you with a more positive experience in the future.Sincerely,Hotel Management

Dear Shauna, We sincerely apologize for any disruptions during your recent visit, as we understand the cleanliness expectations were not met. We want to reassure you that we take every possible measure to prevent the presence of external insects, as mentioned. Our pest control provider maintains a regular servicing schedule for our premises. Nevertheless, we will discuss with them to ensure all necessary measures are taken to prevent future issues. Our front desk can improve your time with us. Please return and allow us to serve you so you can enjoy our hospitality the next time you visit our area.Sincerely, Hotel Management

Dear Olaf, Thank you for taking the time to share your valuable comments about your recent stay with us. We strive to provide exceptional service to all our guests and regret falling short of your expectations. As part of our commitment to our guests, we promise to maintain a clean and fresh environment. We are also sorry you were disappointed with the breakfast items we served. Your comment is valuable to us, and we will address this with our team so that we can offer a more satisfying experience for all our guests. We appreciate your understanding and hope to have the opportunity to serve you better in the future. Thank you for choosing us for your stay.Sincerely,Hotel Management

Dear Diana, Thank you for sharing your experience with us at Extended Stay America. We're pleased to hear that you found our accommodations clean and conducive to a good night's sleep. We appreciate your feedback on the value we provide and hope to have the pleasure of welcoming you back in the future for another positive stay.Sincerely,Hotel Management

Dear Joe, Thank you for choosing us and sharing your valuable feedback. We're sorry to learn about your experience with the carpet and our staff at check-in. Your feedback is valuable to us, and we'll address these concerns to ensure a more pleasant experience for our guests in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for a much-improved stay in the near future. Sincerely,Hotel Management

Dear Jose, It was a pleasure having you as our guest at Extended Stay America. We are pleased to know that you had a great stay and that the amenities we provide exceeded all of your expectations and made for a more memorable stay. Thank you again for including us in your travel plans. We look forward to welcoming you back to our hotel.Sincerely,Hotel Management

Dear Christopher, We genuinely regret the subpar experience you encountered during your stay. The conditions you described are unacceptable and fall well below our standards. Please accept our apologies for the inconvenience caused. Your observations regarding the unpleasant odors and maintenance issues are taken seriously and discussed with appropriate team members to ensure a more comfortable and enjoyable stay for all our guests in the future. Thank you for bringing this to our attention, and we appreciate your understanding.Sincerely,Hotel Management

Dear James R, Thank you for choosing our hotel on your recent visit to the area. We were disappointed to read that we did not meet your expectations, and we are truly sorry your stay was anything other than exceptional. We hope you will consider giving us another chance to show you our commitment to delivering excellent service and accommodations.Sincerely,Hotel Management

Dear Jonathan, We apologize sincerely for the inconvenience and disappointment you experienced during your stay. Your feedback is concerning, and we take it seriously. Our team is committed to maintaining a clean and comfortable environment for our guests, and we will address the issues you raised. We value your input and would appreciate another chance to provide you with the exceptional stay you deserve. Sincerely,Hotel Management

Dear Robert, Thank you for staying with us and sharing your feedback. Please accept our sincerest apologies for the inconvenience faced during the stay. Your comments have been addressed appropriately with the concerned team and we are taking measures to ensure this is not repeated. We appreciate your patience and hope you will consider staying with us again so we can provide you with the hospitality you should have experienced on this visit. We look forward to welcoming you back to our hotel.Sincerely,Hotel Management

Dear Tiffany, Thank you for this generous review! A clean and welcoming environment is essential for a great guest experience, and we're thrilled that our efforts were noticed during your stay. Please know your observations are noted and shared accordingly with the appropriate individuals. Thank you for bringing this to our attention. We hope to have the pleasure of welcoming you again whenever your travels bring you to our area.Sincerely,Hotel Management