Great location. Was upgraded at no charge as a better room was available. Helpful staff and very comfortable.
Andy
2024 年 5 月に 1 泊滞在
10/10 (非常に良い)
ANNE CHARLOTTE、PARIS
家族旅行, グループ旅行
2024 年 5 月 10 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Calme confortable, localisation très pratique et personnel aux petits soins
ANNE CHARLOTTE
2024 年 5 月に 4 泊滞在
10/10 (非常に良い)
Laurence
カップルで旅行
2024 年 3 月 13 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
A really nice hotel with excellent food.
Laurence
2024 年 3 月に 4 泊滞在
10/10 (非常に良い)
Susan
カップルで旅行
2024 年 2 月 14 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Hotel was lovely, friendly helpful staff, especially Hannah, the restaurant supervisor. Food in the hotel was very good, i recommend the gentleman's afternoon tea!
Nice seating area in our room. There were plenty of areas to go sit and relax in relative quiet. Only negative were the other noisy guests!
Susan
2024 年 2 月に 4 泊滞在
2/10 (非常に不満)
Jake
出張
2024 年 1 月 24 日
気になった点 : 清潔度、スタッフとサービス、客室の快適度
Avoid
Terrible customer service, they will not accommodate for you if your travel arrangements are disrupted. In my case the ferry was moved at short notice to the following morning.
I was not offered a move in the date of stay or a refund.
Jake
2024 年 1 月に 1 泊滞在
8/10 (良い)
Ivan
2024 年 1 月 14 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Good stsy
Room is always good and clean the only thing the room was very cold and not heating was on when I arrived at the room .
I suggest before your guests arrive to make sure the room it's nice and warm as feel welcoming especially in the winter.
Saying that everything else was good.
Ivan
2024 年 1 月に 1 泊滞在
10/10 (非常に良い)
宿泊されたお客様
2023 年 12 月 16 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
宿泊されたお客様
2023 年 10 月に 5 泊滞在
6/10 (普通)
宿泊されたお客様
2023 年 11 月 18 日
良かった点 : 清潔度、スタッフとサービス
Our stay at Les Rocquettes
Staff were very attentive and polite. Health suite was great, quiet and relaxing. The bedroom was large with a balcony but the room needs some TLC. Tears in the carpet and paint peeling from a wall. Our one serious issue was the food. Very below standard for a hotel of this grading. The evening meal, although very well presented, left us feeling disappointed. I never get any joy in having to bring these issues to staff.