Sorry for any inconvenience you may have experienced, we strive to give our guests a great stay, hope to be able to service your needs in the future.

Sorry for any inconvenience you may have experienced, we strive to give our guests a great stay, hope to be able to service your needs in the future.

Thanks for staying with us. We appreciate your feedback!

Sorry for any inconvenience you may have experienced, we strive to give our guests a great stay, hope to be able to service your needs in the future.Thanks for staying with us. We appreciate your feedback!

Sorry for any inconvenience you may have experienced, we strive to give our guests a great stay, hope to be able to service your needs in the future.

Thanks for staying with us. We appreciate your feedback!

On behalf of my staff I want to Thank You for taking the time to give us this great review. We are glad you enjoyed your stay. We hope to see you again soon.

Thank you for taking the time to complete our online survey regarding your recent stay at WoodSpring Suites St Louis Arnold. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with Your satisfaction is important to us as a valued guest. I apologize for the miscommunication when calling to confirm the reservation, we received confirmation you were arriving, the system shows your reservation as a no show, which the charge you speak of would be the no show fee. I apologize again for failing to meet your expectations, because of the weather I will refund. Please let us know if there's anything else we can do for you and if you have any further questions, please reach outWe will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

Thank you for taking the time to complete our online survey regarding your recent stay at WoodSpring Suites St Louis Arnold. As a guest you are truly valued. Your feedback about your stay with us is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. I will be sure to let my staff know how they are coming across.Thank you for staying with us,

Thank you for taking the time to complete our online survey regarding your recent stay at WoodSpring Suites St Louis Arnold. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with stayYour satisfaction is important to us as a valued guest. We hope for an opportunity to properly host you in the future.

We appreciate you taking the time to give us your feedback regarding your recent stay at our hotel. It is extremely disappointing to know that you were left with such a bad impression after your time with us. The situation you mentioned is not usual for our location. I apologize that this was a part of your experience during your stay with Woodsprings. I hope that you will consider staying with us again so that we can have another chance to provide you with superior experience.

We appreciate you for taking the time to complete our online survey regarding your recent stay at our hotel. The WoodSpring Suites team is glad to hear that your stay with us was pleasant, and that our accommodations met your needs overall. We are constantly looking for ways to improve and appreciate your feedback suggestions. We appreciate your business and thank you for letting us know how we are coming across!

Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. We do hope to see you again the next time your travels bring you to the area. We appreciate your business and thank you for letting us know how we are coming across!

Hi Ana,We appreciate you taking the time to give us your feedback regarding your recent stay at our hotel. It is extremely disappointing to know that you were left with such a bad impression of our hotel after your time with us. The situation you mentioned is not usual for our location. I apologize that this was a part of your experience during your stay with Woodsprings. I hope that you will consider staying with us again so that we can have another chance to provide you with superior experience.

Hi, Loretta,We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Your satisfaction is important to us and will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience

Hi Cathy,We appreciate you for taking the time to complete our online survey regarding your recent stay at our hotel. The WoodSpring Suites team is glad to hear that your stay with us was pleasant, and that our accommodations met your needs overall. Our staff will be thrilled to learn that you appreciated and noticed their hard work to deliver a clean and comfortable stay. Our goal is to provide guests with a hospitable environment that is affordable, clean, and simple and we are so happy that this was a part of your experience. We are constantly looking for ways to improve and appreciate your feedback suggestions. We appreciate your business and thank you for letting us know how we are coming across!

We would like to thank you for choosing our hotel and taking the time to complete a review. Feedback from our guests is very important to us and your input helps us with our continuing efforts to provide excellent service and a great stay. Thank you for your business and we look forward to seeing you in the future.Sincerely,

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. thank you for letting us know how we are coming across!

Thank you very much for your sincere review of your recent stay at our hotel. Feedback like yours is extremely important to us. We have a variety of guests from all over the place, where we do not judge on appearance We apologize for any inconvenience it may have caused during your stay. Again, thank you for your time and valuable feedback We sincerely appreciate it and hope you will give us another chance to provide you with superior service and accommodations on your next visit to Arnold.

One of our main objectives is to deliver a clean stay that is full of hospitality and great service. Our staff works diligently to create an at home like experience and we deeply apologize that we missed the mark in these areas during your stay and failed to earn your recommendation. Your experience is certainly not indicative of the high level of service that we strive to give you from start to finish and shows us that there are areas that need to be addressed and improved. We look forward to implementing positive changes in order to create the wonderful experience that you and all our future guests deserve. Again, thank you for letting us know how we are coming across and we wish you all the best in your future travels.

thank you for taking the time to complete a review regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to meet your expectations. We are happy to let you know, this week we are replacing our room door locks, so moving forward key issues will be no more. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

We appreciate you taking the time to give us your feedback regarding your recent stay at our hotel. It is extremely disappointing to know that you were left with such a bad impression of our hotel after your time with us. The situation you mentioned is not usual for our location.. I apologize that this was a part of your experience. One of our main objectives is to deliver a clean stay that is full of hospitality and great service. Your experience is certainly not indicative of the high level of service that we strive to give you from start to finish and shows us that there are areas that need to be addressed and improved. I hope that you will consider staying with us again so that we can have another chance to provide you with superior experience.

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Your satisfaction is important to us and will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experienceThank you so much for your business and we look forward to seeing you in the future.

Megan,We appreciate you for taking the time to complete our online survey regarding your recent stay at our hotel. The WoodSpring Suites team is glad to hear that your stay with us was pleasant, and that our accommodations met your needs overall. With what you mentioned, I have checked your account and the pre authorization was released at check in, it usually stays as pending until its released back. If it was not released please reach out to your bank. Thank you again for choosing Woodsprings. Please reach out to property if you are having any more issues with the release. We look forward to seeing you again in the future.

We would like to thank you for choosing our hotel and taking the time to complete a review. Feedback from our guests is very important to us and your input helps us with our continuing efforts to provide excellent service and a great stay. Thank you for your business and we look forward to seeing you in the future.

We appreciate you for taking the time to complete our online survey regarding your recent stay at our hotel. The WoodSpring Suites team is glad to hear that your stay with us was pleasant, and that our accommodations met your needs overall. Our goal is to provide guests with a hospitable environment that is affordable, clean, and simple, and most importantly we want you to feel comfortable and at home and we are so happy that this was a part of your experience.

Thank you for your feedback. I was disappointed to read that you did not have a pleasant experience and can assure you I will personally be investigating the matter. I'm sorry to hear you had a bad night's sleep because of the noise from the fire alarm in the room. The extreme heat St. Louis experienced during your stay and the window in the room being open caused the alarm to go off, it creates extra humidity in the room. We apologize this was an issue during your stay. I would like to discuss further with you about the staff and the concerns you mention above. As always thank you for your feedback and letting us know how we are coming across! We wish you the best in your travels.

, We appreciate you for taking the time to complete our online survey regarding your recent stay at our hotel. The WoodSpring Suites team is glad to hear that your stay with us was pleasant, and that our accommodations met your needs overall. Our staff will be thrilled to learn that you appreciated and noticed their hard work to deliver a clean and comfortable stay. Our goal is to provide guests with a hospitable environment that is affordable, clean, and simple and we are so happy that this was a part of your experience. We are constantly looking for ways to improve and appreciate your feedback suggestions. We appreciate your business and thank you for letting us know how we are coming across!

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Your satisfaction is important to us and will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experienceThank you so much for your business and we look forward to seeing you in the future.Kind regards,

We appreciate you taking the time to complete our online survey regarding your recent stay at our hotel. It is extremely disappointing to know that you were left with such a bad impression of our hotel. One of our main objectives is to deliver a clean stay that is full of hospitality and great service. Our staff works diligently to create an at home like experience and we deeply apologize that we missed the mark in these areas during your stay and failed to earn your recommendation. Thank you for letting us know how we are coming across and we wish you all the best in your future travels

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. thank you for letting us know how we are coming across!

We appreciate you for taking the time to complete our online survey regarding your recent stay at our hotel. The WoodSpring Suites team is glad to hear that your stay with us was pleasant, and that our accommodations met your needs overall. Our staff will be thrilled to learn that you appreciated and noticed their hard work to deliver a clean and comfortable stay. Our goal is to provide guests with a hospitable environment that is affordable, clean, and simple and we are so happy that this was a part of your experience. We are constantly looking for ways to improve and appreciate your feedback suggestions. We appreciate your business and thank you for letting us know how we are coming across!

We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. We do hope to see you again the next time your travels bring you to the area. We appreciate your business and thank you for letting us know how we are coming across!

We would like to thank you for choosing our hotel and taking the time to complete a review. Feedback from our guests is very important to us and your input helps us with our continuing efforts to provide excellent service and a great stay. Thank you for your business and we look forward to seeing you in the future.

We would like to thank you for choosing our hotel and taking the time to complete a review. Feedback from our guests is very important to us and your input helps us with our continuing efforts to provide excellent service and a great stay. Thank you for your business and we look forward to seeing you in the future.

Thank you for sharing your impression with us. We apologize that our no frills way and our no smoking policy left you with such a negative impression of our hotel and we were not able to earn your recommendation. The situation you mentioned is not usual for our location, we do advertise as being pet friendly and with the ac issue you mentioned, I am sorry that your unit was turned off when the gsr came to assist you with that. As an extended stay hotel, we have many happy guests that let us provide them a home away from home. We are saddened that this was not the case for you. Thank you for giving WoodSpring Suites a chance to host you.

We appreciate you taking the time to let us know how we are coming across during your recent stay at our hotel. It is extremely disappointing to know that you were left with such a bad impression of our hotel. One of our main objectives is to deliver a clean stay that is full of hospitality and great service. Our staff works diligently to create an at home like experience and we deeply apologize that we missed the mark in these areas during your stay and failed to earn your recommendation. Thank you for staying with us, we wish you all the best in your future travels

Dear Tanya, I do apologize for any trouble this may have caused you, your reservation was prepaid, however this does not include the pet fee nor the non refundable pet fee due at check-in. A prepaid reservation only covers the cost of the room. We thank you for taking the time to complete our online survey regarding your recent stay at WoodSpring Suites. Allow me to apologize on behalf of our hotel for failing to meet your expectations on your recent visit.. Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give us another chance to provide you with superior service and accommodations on your next visit to Arnold.

Dear Joyce,Thank you for sharing your impression with us. We apologize that our no frills way left you with such a negative impression of our hotel and we were not able to earn your recommendation. As an extended stay hotel, we have many happy guests that let us provide them a home away from homes. We are saddened that this was not the case for you. Thank you for giving WoodSpring Suites a chance to host you.