屋内プール、屋外プール

ストーニー クリーク ホテル セント ジョセフの口コミ

3.5 out of 5

口コミ

9.0

とても素晴らしい

評価 10 - 1005 件の口コミ中 666 件が非常に良い" "
評価 8 - 1005 件の口コミ中 188 件が良い" "
評価 6 - 1005 件の口コミ中 74 件が普通" "
評価 4 - 1005 件の口コミ中 49 件が不満" "
評価 2 - 1005 件の口コミ中 28 件が非常に不満" "

8.8/10

清潔度

9.2/10

スタッフとサービス

8.8/10

設備とサービス

8.6/10

施設のコンディションと設備

8.6/10

環境への配慮

口コミ

10/10 (非常に良い)

Elizabeth

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everything went well during our stay. Wish more options were available to have a bit more expansive room, but that's alright. Everything was clean and well maintained, staff were attentive. The pool and hot tub were wonderful, good temperature, well maintained, pool towels well stocked, even during a rush of occupants.
2024 年 5 月に 2 泊滞在

10/10 (非常に良い)

Pamala

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Quiet, clean. Love that there was a bar in the hotel. Laundry facility was great!
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

melanie

カップルで旅行
良かった点 : 設備とサービス
Excellent staff and breakfast options
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

James、Colorado Springs

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great property...we will definitely book here again !!
2024 年 5 月に 1 泊滞在

10/10 (非常に良い)

Joe

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Property is older, but the western flair is fun. Kids loved the pool.
2024 年 5 月に 1 泊滞在
Kerra Flatt, General Managerからの返信 (投稿日 : 2024 年 5 月 15 日)
Thank you for your feedback! We're glad to hear that you and your kids enjoyed the western flair of our property and had a great time at the pool. We appreciate your kind words and hope to welcome you back soon for another fun stay!

8/10 (良い)

Edward J.

カップルで旅行
良かった点 : 清潔度、スタッフとサービス
A whirlpool was advertised, however it was not operational.
2024 年 4 月に 1 泊滞在
Kerra Flatt, General Managerからの返信 (投稿日 : 2024 年 5 月 4 日)
Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience you experienced with the whirlpool. The whirlpool can be tricky sometimes as there are many working parts. After the water is above jet level, you must first turn the timer on the wall, and only then will the button on the whirlpool turn it on. Please know, if there are ever issues that arise during your visit, we advise you to contact our front desk so that we may assist you. We hope that we get the opportunity to better serve you in the future.

8/10 (良い)

M Bere

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 4 月に 1 泊滞在
Kerra Flatt- General Managerからの返信 (投稿日 : 2024 年 5 月 4 日)
Thank you for taking the time to leave a review! We look forward to seeing you again soon.

6/10 (普通)

Gerald、Centreville

カップルで旅行
Property is dated but ckean
2024 年 4 月に 1 泊滞在
Kerra Flatt, General Managerからの返信 (投稿日 : 2024 年 4 月 30 日)
We appreciate your honest feedback. We're glad to hear that you appreciated the cleanliness of our property. We strive to maintain a high standard of cleanliness for all of our guests. As for your comments on the property being dated, we have good news about a renovation in our near future. Stay safe and thank you for choosing Stoney Creek!

10/10 (非常に良い)

Adrienne、Rock Springs

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This was the best stay for us on our week long trip. Comfortable, friendly and things to do at the hotel. I’m sure I’ll be looking forward to staying here when we come back through.
2024 年 4 月に 1 泊滞在
Kerra Flatt, General Managerからの返信 (投稿日 : 2024 年 4 月 30 日)
We appreciate your lovely feedback! It's fantastic to hear that we could contribute to making your trip memorable. We're looking forward to welcoming you again in the future. Safe travels!

10/10 (非常に良い)

Linda

2024 年 4 月に 1 泊滞在

4/10 (不満)

Bill

良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
Run down and dirty
2024 年 4 月に 3 泊滞在
Kerra Flatt, General Managerからの返信 (投稿日 : 2024 年 4 月 28 日)
We're sorry to hear about your experience. We strive to maintain a clean and welcoming environment. We would appreciate a chance to discuss this further. Please reach out at your earliest convenience.

10/10 (非常に良い)

Sue

家族旅行
良かった点 : スタッフとサービス、施設のコンディションと設備
We really like the decor theme. The spaciousness was great. Breakfasts were very good. Overall one of the best hotels we’ve stayed in.
2024 年 4 月に 2 泊滞在
Kerra Flatt, General Managerからの返信 (投稿日 : 2024 年 4 月 28 日)
Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed the decor theme and breakfast during your stay. It's always rewarding to know that our guests have had a positive experience with us. We appreciate your kind words and look forward to welcoming you back in the future. Thank you for choosing Stoney Creek!

10/10 (非常に良い)

Karen

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Clean nice place to stay. Easy to get to
2024 年 4 月に 1 泊滞在
Kerra Flatt, General Managerからの返信 (投稿日 : 2024 年 4 月 28 日)
We appreciate the kind words. We look forward to seeing you again.

10/10 (非常に良い)

Sergio

2024 年 3 月に 6 泊滞在
Kerra Flatt, General Managerからの返信 (投稿日 : 2024 年 5 月 12 日)
Thank you for the wonderful review! We hope to see you again soon.

4/10 (不満)

Zuzana、Heber City

気になった点 : 清潔度
2024 年 4 月に 1 泊滞在
Kerra Flatt, General Managerからの返信 (投稿日 : 2024 年 4 月 21 日)
I am sorry to see that you had a bad experience during your stay. I would love to speak with you about this. Please reach out at your earliest convinience.

10/10 (非常に良い)

Stephanie

良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
2024 年 2 月に 1 泊滞在
Kerra Flatt, General Managerからの返信 (投稿日 : 2024 年 5 月 10 日)
Thank you for the excellent review. We are so happy to her you enjoyed your stay.

8/10 (良い)

Kirk

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very nice hotel.
2024 年 4 月に 1 泊滞在
Kerra Flatt, General Managerからの返信 (投稿日 : 2024 年 4 月 21 日)
Thank you for the kind review. We hope we can get the opportunity to serve you again soon.

6/10 (普通)

Michelle

2024 年 4 月に 1 泊滞在
Kerra Flatt, General Managerからの返信 (投稿日 : 2024 年 5 月 8 日)
Thank you for taking the time to provide feedback. We are sorry to hear that your experience did not meet your expectations. Your input is valuable to us, and we will use it to improve our services in the future. If there is anything specific you would like us to address or if you have any further feedback, please feel free to reach out to us directly.

10/10 (非常に良い)

Ashley

家族旅行, グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It was overall a great experience and I would recommend it to everyone who just needs a little time away!
2024 年 4 月に 1 泊滞在
Kerra Flatt, General Managerからの返信 (投稿日 : 2024 年 4 月 15 日)
Thank you for your positive feedback! We are glad to hear that you had a great experience and would recommend us to others. We hope to see you again soon!

10/10 (非常に良い)

Daniel

2024 年 3 月に 13 泊滞在
Kerra Flatt, General Managerからの返信 (投稿日 : 2024 年 5 月 4 日)
We appreciate the 5- star review. Hope to see you again!

10/10 (非常に良い)

Michael

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Kerra Flatt, General Managerからの返信 (投稿日 : 2024 年 4 月 28 日)
Thank you for the outstanding review!

8/10 (良い)

Sandra

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Beautiful western decor and friendly staff. Good breakfast too!
2024 年 4 月に 1 泊滞在
Kerra Flatt, General Managerからの返信 (投稿日 : 2024 年 4 月 8 日)
We're glad to hear that you enjoyed our western decor and friendly service! It's great to know that our breakfast met your expectations as well. We appreciate your feedback and look forward to serving you again in the future.

4/10 (不満)

Ingrid

カップルで旅行
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Although charming at first glance, we quickly changed our minds on how adorable this place was. We arrived and as we entered to check in, a man ran in telling about a vehicle in the parking lot that just had the rear window broken out. The staff member thanked the man, but ignored him. As we went back to our vehicle, there was smashed glass all over the parking lot. It was obviously smashed out of a vehicle. It remained in the parking lot for at least 6 hours before it was cleaned up. This did not make us feel safe, nor did the sign in the parking lot stating the hotel was not responsible for anything that took place in the parking lot. Our room was close to an entry closer to the end of the parking lot, so we used that door over the main entry. There was a rock holding the door open and a lot of transients near the door smoking or sitting on the sidewalk or in run down vehicles. Again, safety was a concern. Our room was cute but very dark. Not all the lights worked. We found out it was likely dark so we wouldn't see the cockroaches in the room. The bed was very worn and uncomfortable. Breakfast was ok, but not many options for people with dietary restrictions. The eggs, did not taste like egg. When we approached the front desk to tell them about the cockroaches, they didn't seem surprised. The apologized, but didn't offer us any sort of credit. I asked if they wanted to see photos, and they declined. I believe because this is an ongoing issue. We would not stay here again.
2024 年 3 月に 1 泊滞在
Kerra Flatt, General Managerからの返信 (投稿日 : 2024 年 4 月 7 日)
Thank you for bringing your safety concerns to our attention. We take these matters very seriously and have immediately addressed the issues you've mentioned to ensure the well-being of all our guests. Please feel free to contact me at your earliest convenience. I would love to speak with you more about your stay.

8/10 (良い)

Thomas

良かった点 : 清潔度、施設のコンディションと設備
Our stay here was nice, with clean and big rooms, especially for the price. We did have a little trouble with our non-smoking room wreaking of cigarette smoke, most likely from the guest the night before, but the hotel helped us find a new room and took care of it.
Kerra Flatt, General Managerからの返信 (投稿日 : 2024 年 4 月 7 日)
We apologize for any inconvenience caused by the room smell during your stay. We value your feedback and are looking into making necessary upgrades to ensure a more comfortable and satisfying experience for all our guests.

10/10 (非常に良い)

Efreida

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very nice hotel
2024 年 3 月に 2 泊滞在
Kerra Flatt, General Managerからの返信 (投稿日 : 2024 年 4 月 7 日)
Thank you for the kind words and the great review. Hope to see you again soon!

10/10 (非常に良い)

Katie、Horton

小さなお子様連れの家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We loved the little courtyard area just outside the pool, very relaxing. The staff was very polite & helpful with anything we needed. Would definitely stay here again!
2024 年 3 月に 1 泊滞在
Kerra Flatt, General Managerからの返信 (投稿日 : 2024 年 4 月 7 日)
Thank you for acknowledging the exceptional service provided by our staff. We pride ourselves on our team's dedication to guest satisfaction, and your feedback is a wonderful encouragement.

4/10 (不満)

James

良かった点 : 施設のコンディションと設備
気になった点 : 清潔度
2024 年 3 月に 2 泊滞在
Kerra Flatt, General Managerからの返信 (投稿日 : 2024 年 4 月 2 日)
We would love to hear how we could have improved your experience. Please reach out at your earlier convenience.

8/10 (良い)

Bee

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Very nice. Didn't bring clean towels but otherwise nice. Was not offered a beverage when checking in as promised. Would recommend.
2024 年 3 月に 2 泊滞在
Kerra Flatt, General Managerからの返信 (投稿日 : 2024 年 4 月 7 日)
We regret to read that your experience with our service fell short of expectations. We value your feedback and are committed to addressing these issues to improve our guest experience.

10/10 (非常に良い)

Peter

ペット同伴の旅行, カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
It would benice to add a dog park area for the dogs
2024 年 3 月に 1 泊滞在
Kerra Flatt, General Managerからの返信 (投稿日 : 2024 年 4 月 7 日)
We appreciate your suggestions regarding our amenities. Your input is invaluable as we look to enhance our guest experience. Please look forward to improvements in the near future.

10/10 (非常に良い)

Ryan

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Hot tube
2024 年 3 月に 1 泊滞在
Kerra Flatt, General Managerからの返信 (投稿日 : 2024 年 3 月 31 日)
Your feedback is greatly appreciated.

10/10 (非常に良い)

Lisa

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Kerra Flatt, General Managerからの返信 (投稿日 : 2024 年 3 月 31 日)
Thank you for the kind review.

6/10 (普通)

Derek

出張
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
気になった点 : 清潔度
Little bar/kitchen area was handy
2024 年 3 月に 1 泊滞在
Kerra Flatt, General Managerからの返信 (投稿日 : 2024 年 3 月 31 日)
We are so glad you were able to enjoy the many amenities we have to offer. I would love to hear more about your experience.

8/10 (良い)

Antonio

小さなお子様連れの家族旅行
良かった点 : 設備とサービス
I like the ranch cowboy still looking gorgeous
2024 年 3 月に 3 泊滞在
Kerra Flatt, General Managerからの返信 (投稿日 : 2024 年 4 月 15 日)
We're thrilled to hear that the ranch cowboy aesthetic really resonated with you. We always strive to maintain an authentic, beautiful environment for our guests. We look forward to you enjoying the gorgeous setting in the future as well. Thank you for your kind review.

8/10 (良い)

Tyler

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Not much space for breakfast when, tournaments and games are in the area, and that area fills up quik
2024 年 3 月に 3 泊滞在
Kerra Flatt, General Managersからの返信 (投稿日 : 2024 年 3 月 26 日)
Thank you for taking the time to leave us a review, as it is valuable to us. We use feedback such as yours to continuously improve our guest experience. I apologize if breakfast was a little crowded due to teams being in town this week. We try to accommodate everyone to the best of our abilities. We hope to see you again in your future travels.

10/10 (非常に良い)

Brian

グループ旅行
良かった点 : 設備とサービス
This is a very cute hotel. The staff were very nice and helpful. The floors at the baseboards in the lobby/elevator areas could be a little cleaner, but they weren’t bad. The room smelled very clean and pleasant. It could use a little bit of updating as far as the ceilings needing some touch ups and the bathroom wall paper was just starting to peel. Breakfast was good with a nice variety. Overall, this is a great little hotel and I would definitely stay there again.
2024 年 3 月に 1 泊滞在
Kerra Flatt. General Managerからの返信 (投稿日 : 2024 年 3 月 26 日)
Thank you for taking time out of your day to leave us a positive review. We are happy to hear you enjoyed your time. Good news, we are in the early stages of a remodel to be seen in the next couple years. We hope to see you again soon.

10/10 (非常に良い)

Matt

Great stay!
2024 年 3 月に 1 泊滞在
Kerra Flatt, General Managerからの返信 (投稿日 : 2024 年 3 月 25 日)
We're so happy you enjoyed your stay. Keep us in mind in your future travels.

10/10 (非常に良い)

mick

家族旅行
良かった点 : 施設のコンディションと設備
Easy to get to
2024 年 3 月に 1 泊滞在
Kerra Flatt, General Managerからの返信 (投稿日 : 2024 年 3 月 18 日)
Thank you for the review. Glad you were able to find us so easily. We hope to have the opportunity to serve you again.

4/10 (不満)

Shelly

2024 年 3 月に 1 泊滞在
Kerra Flatt, General Managerからの返信 (投稿日 : 2024 年 4 月 7 日)
I would love to hear what happened during your stay. Please reach out at your earliest convenience.

8/10 (良い)

Carol

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Kerra Flatt, General Managerからの返信 (投稿日 : 2024 年 4 月 7 日)
Thank you for your feedback.

8/10 (良い)

trish

2024 年 3 月に 1 泊滞在
Kerra Flatt, General Managerからの返信 (投稿日 : 2024 年 4 月 7 日)
Thank you for your feedback.

10/10 (非常に良い)

Michelle、Bellingham

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent people here, very nice!
2024 年 3 月に 1 泊滞在
Kerra Flatt, General Managerからの返信 (投稿日 : 2024 年 3 月 18 日)
We take pride in knowing our guests will be receiving our highest Stoney Creek hospitality experience. We truly appreciate such kind words and I personally will pass this along to our staff. We hope you plan to stay with us again soon.

10/10 (非常に良い)

Krissie

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Always enjoy staying here
2024 年 3 月に 1 泊滞在
Kerra Flatt, General Managerからの返信 (投稿日 : 2024 年 3 月 18 日)
We are so happy you enjoyed your stay with us. We can't wait to see you again!

10/10 (非常に良い)

Cristina

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Hotel was clean and comfortable. Breakfast was standard
2024 年 1 月に 1 泊滞在
Kerra Flatt, General Managerからの返信 (投稿日 : 2024 年 3 月 18 日)
We appreciate the time you took to leave us kind words as your feedback is valuable to us. We hope to see you again soon.

6/10 (普通)

kristi

良かった点 : スタッフとサービス
気になった点 : 設備とサービス
It was 50.00 more than the price i was quoted and so it was 460.00 and they didnt charge me a deposit plus what happen to buy 3 days get one free
2024 年 3 月に 3 泊滞在
Kerra Flatt, General Managerからの返信 (投稿日 : 2024 年 3 月 18 日)
We apologize for the inconvenience. We would love to hear more about your experience. Please reach out at your earliest convenience.

10/10 (非常に良い)

DOUG

良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
2024 年 3 月に 1 泊滞在
Kerra Flatt, General Managerからの返信 (投稿日 : 2024 年 3 月 18 日)
Thank you for the positive review!

10/10 (非常に良い)

Greg von

家族旅行
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
It was a nice place. Clean but not overly clean rooms rustic decor was nice. Staff was friendly and helpful.breakfast was nothing to write home about but it did its job to fill our tummies. Coffee was hot and good. The CON you can hear everything people talking in the hallway, next door room and the water running in the next rooms bathroom all that was bothersome kept me up for hours.
2024 年 3 月に 1 泊滞在
Kerra Flatt, General Managerからの返信 (投稿日 : 2024 年 3 月 10 日)
Thank you so much for taking time to leave us a review. We hope to see you again in your future endeavors.

10/10 (非常に良い)

Mark

2024 年 3 月に 1 泊滞在
Kerra Flatt, General Managerからの返信 (投稿日 : 2024 年 3 月 31 日)
We appreciate the great review.

8/10 (良い)

Dale

家族旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Staff on site helpful and welcoming
2024 年 3 月に 1 泊滞在
Kerra Flatt, General Managerからの返信 (投稿日 : 2024 年 3 月 18 日)
We are glad you were able to experience true Stoney Creek hospitality. We hope you will choose Stoney Creek in your future plans.

10/10 (非常に良い)

Michael

カップルで旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Adequate checking in and relaxing
2024 年 3 月に 1 泊滞在
Kerra Flatt, General Managerからの返信 (投稿日 : 2024 年 3 月 10 日)
We are so glad that you enjoyed your stay. We hope to see you in your future travels.

10/10 (非常に良い)

Robert

グループ旅行
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I liked the pool and breakfest
2024 年 3 月に 1 泊滞在
Kerra Flatt, General Managerからの返信 (投稿日 : 2024 年 3 月 10 日)
I am ecstatic that you enjoyed some of our wonderful amenities. Safe travels.