2/10 (非常に不満)
Deborah
2025 年 12 月 2 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
The hotel room was dirty there was a cigarette hole in the bed The only thing great about this room was that there wasn't bed bugs The water never got hot in the sink The heater didn't work it kept going off in the middle of the night and I couldn't get it to turn back on because the power was being tripped by using it. When I checked in they told me they didn't have any single rooms left and that I would have to pay an additional $60 because there was two beds in the room and I booked through a third party service or I could cancel my booking and read book through them I explained that I had prepaid on the app. I told them I was not willing to pay extra 60 bucks for a bed being in the room that I was not using and asked them to only charge me 30 extra dollars They said they would do that and told me not to use the other bed but I was freezing so I had to take the blankets off the other bed. I even had to go get my sleeping bag out of the car.
Deborah
2025 年 12 月に 1 泊滞在